January 20, 2025 • 13 mins
Imagine turning your smartphone into a powerful command center for your business—now you can! Our latest episode reveals the innovative ways our new mobile app empowers small business owners to stay organized and connected, even when you're away from your desk. Did you know 70% of entrepreneurs use their smartphones for business activities several times a day? We dive into how our app not only keeps you in touch with your business but also boosts your productivity by 23% through intuitive features like offline client profiles, appointment scheduling, and seamless social media management.
Bid farewell to the chaos of juggling tasks on the go. We discuss how our app transforms your smartphone into more than just a tool for storage, but a proactive partner in your business journey. Picture yourself managing social media posts while sipping your morning coffee or sending invoices with a few taps. The app's user-friendly interface and built-in two-way texting make these small tasks more manageable, saving you time and energy. Tune in to discover how these features collectively offer peace of mind and efficiency, helping your business thrive no matter where you are.
Original source is right here: https://sites.google.com/view/rainmaker-reputation/best-mobile-crm-for-your-local-business
Find out more about Rainmaker Reputation AI CRM at https://rainmakerreputation.com
Follow us on these socials:
Google Maps
Facebook
Instagram
TikTok
X
Rainmaker Reputation AI CRM Austin Texas
Medium
Mark as Played
Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Hey, everyone, welcome back.
Yeah, it's time for anotherdeep dive, all right, and today
we're going to be looking at howto kind of keep your business
running smoothly even whenyou're out and about Right,
using our new mobile app.
Speaker 2 (00:15):
Okay.
Speaker 1 (00:16):
And this is something that we've been thinking about
a lot here at Rainmaker.
Definitely We've got some datato back it up, but we all know.
We all know that running alocal business these days.
Speaker 2 (00:28):
Oh yeah.
Speaker 1 (00:29):
It's a lot.
Speaker 2 (00:30):
Absolutely.
Speaker 1 (00:31):
Can be a lot to juggle.
Speaker 2 (00:32):
Yeah, and it's so easy to feel like you're losing
ground when you're away fromyour desk.
Right you know when you're notat your computer.
Speaker 1 (00:41):
Absolutely, and especially like you were saying,
yeah, for small businesses.
You got to be agile, you got tobe responsive, you got to be
out there doing things Exactly,but you also need to be
connected to your business.
And that's kind of a toughthing to balance.
Speaker 2 (00:57):
Right, and so what we found is that our mobile app.
It kind of turns that wholeidea on its head.
Speaker 1 (01:03):
Right.
Speaker 2 (01:03):
It's almost like you have an advantage when you're
not at your computer.
Speaker 1 (01:07):
It's interesting you say that, because did you know
that nearly 70% of smallbusiness owners use their
smartphones for business?
Speaker 2 (01:17):
Really.
Speaker 1 (01:17):
At least a few times a day.
Wow, that's huge.
Speaker 2 (01:21):
That's a lot.
Speaker 1 (01:22):
Yeah, it's a whole different ballgame than it used
to be.
Speaker 2 (01:25):
Yeah, it really is.
Speaker 1 (01:26):
Absolutely.
Speaker 2 (01:26):
So how does our app play into all of this?
Speaker 1 (01:30):
Well, think about it this way Okay.
What are some of the biggestheadaches you face when you're
trying to manage your businesson the go?
Speaker 2 (01:38):
I would say staying organized, keeping track of
client details and just feelinglike I have a handle on things
when I'm not in the office.
Speaker 1 (01:47):
You got it, yeah, and you know those.
Those are the exact pain pointsthat the app is designed to
solve.
Speaker 2 (01:53):
It's about having all your essential business tools
right there in your pocket youknow, accessible at any time.
The material that we've beenlooking at it emphasizes that
over 80% of small businessowners feel they could be more
productive if they had betteraccess to data while they're
mobile.
Speaker 1 (02:12):
Interesting.
Speaker 2 (02:13):
Yeah.
Speaker 1 (02:13):
So how does our app actually do that?
Speaker 2 (02:16):
Well, think of it as your business command center.
Okay, but on your phone.
Okay, you got your CRM.
Speaker 1 (02:22):
Mm-hmm.
Speaker 2 (02:22):
Keeps all your client information organized right.
You can access it anytime, evenoffline wait offline access
yeah that's huge.
Speaker 1 (02:31):
Yeah, what if I'm in an area with spotty reception?
Yeah, or I just don't want to,you know yeah drain my data
you're still good to go.
Speaker 2 (02:39):
Wow, you can pull up client profiles, notes, even
past interactions Okay, allwithout needing an internet
connection.
Wow, it's about giving you thatpeace of mind that you're never
truly disconnected from yourbusiness.
Speaker 1 (02:53):
That's impressive.
Speaker 2 (02:54):
Yeah.
Speaker 1 (02:55):
So it's more than just contacts.
It's like having your wholebusiness history Exactly Review
wherever you go.
Speaker 2 (03:01):
Precisely, and this is where it gets even more
interesting.
Speaker 1 (03:03):
Okay.
Speaker 2 (03:04):
The app goes way beyond just storing information.
Speaker 1 (03:08):
Okay.
Speaker 2 (03:09):
It actually helps you do things Okay Like scheduling
appointments.
Speaker 1 (03:12):
Mm-hmm.
Speaker 2 (03:13):
Sending invoices, even managing your social media.
Speaker 1 (03:17):
Hold on.
Yeah, I'm picturing myselftrying to craft a social media
post on my tiny phone screen.
That doesn't sound veryefficient.
Speaker 2 (03:25):
You'd be surprised.
Yeah, the interface is superuser friendly.
Speaker 1 (03:29):
Okay.
Speaker 2 (03:30):
You can post to multiple platforms at once.
Track engagement.
Speaker 1 (03:34):
Okay.
Speaker 2 (03:34):
And even schedule posts for later.
Speaker 1 (03:36):
So I could be waiting for my coffee and boom Boom.
My entire social media presencefor the week is taken care of.
Speaker 2 (03:42):
You got it, wow.
And that's just scratching thesurface.
There's built-in two-waytexting with clients.
Speaker 1 (03:48):
Now you're talking.
What small business ownerdoesn't love a good time-saving
trick?
Speaker 2 (03:52):
Absolutely, and you know what we're seeing is those
little time savers yeah reallyadd up, according to the data,
businesses that effectivelyleverage mobile tools.
I see a 23% increase.
Speaker 1 (04:06):
Wow in productivity 23% 23% that's massive, that's
massive.
Wow, so it's not just aboutbeing connected.
It's about being smarterExactly With how you manage your
time.
Being smarter with your time.
Speaker 2 (04:21):
Yeah, yeah.
And speaking of being smart,let's talk about one of the most
powerful features of the app.
Speaker 1 (04:28):
Automation.
Okay, that's where I need youto break it down for me.
Speaker 2 (04:31):
Okay.
Speaker 1 (04:31):
What exactly does automation look like on the
mobile app?
Okay, what exactly doesautomation look like on the
mobile app?
Speaker 2 (04:35):
Well, imagine this Okay.
Someone sends you a message onyour business Facebook page.
Speaker 1 (04:41):
Okay.
Speaker 2 (04:44):
Asking about your hours Instead of having to log
into Facebook.
Right Find the message.
Speaker 1 (04:48):
Yeah.
Speaker 2 (04:48):
Type out a response.
Speaker 1 (04:50):
Uh-huh.
Speaker 2 (04:50):
You can set up a system.
Speaker 1 (04:52):
Okay.
Speaker 2 (04:52):
Where that inquiry triggers an automatic reply with
all your business details.
Speaker 1 (04:57):
Okay, that's pretty slick, so I can basically create
a virtual assistant to handlethose common questions.
Speaker 2 (05:03):
Exactly, and the beauty of it is you can set up
these automations for all sortsof scenarios.
Speaker 1 (05:08):
They're like what else?
Speaker 2 (05:10):
Someone signs up for your email list, they get a
personalized welcome message.
A client schedules anappointment.
Speaker 1 (05:17):
Okay.
Speaker 2 (05:17):
They receive a confirmation and a reminder.
Speaker 1 (05:19):
Right.
Speaker 2 (05:20):
It's all about streamlining those touch points
and making sure nothing fallsthrough the cracks.
Speaker 1 (05:25):
That's a game changer , yeah, especially for someone
like me.
Speaker 2 (05:28):
Yeah.
Speaker 1 (05:28):
Who wears a lot of hats in my business.
Speaker 2 (05:30):
Right.
Speaker 1 (05:31):
It's almost like having an extra set of hands.
Speaker 2 (05:34):
It is, and you know the data supports that.
Oh really, we found thatbusinesses that use automation
tools see an average of 16%reduction in labor costs 16%
that's right, that's huge 16%,wow.
That frees up your time andresources to focus on the things
(05:54):
that really move the needle.
So it's not just about savingtime, it's about being more
strategic with your efforts andwhen it comes to strategy, yeah,
data is king okay and that'sanother area where our mobile
app really shines okay it givesyou access to all sorts of
insights okay, about yourclients and your business
performance okay, I'll admit I'mnot always the most data-driven
(06:17):
person.
Speaker 1 (06:18):
I tend to go with my gut, but I'm open to being
convinced.
How does the app make data lessintimidating?
Speaker 2 (06:25):
It's all about presenting the information in a
way that's easy to understandand use.
You can see at a glance whoyour most loyal customers are,
what services are most popularand how your marketing campaigns
are performing.
It's all visually driven andintuitive.
Speaker 1 (06:40):
So instead of just seeing a bunch of numbers, I'm
actually getting a story aboutwhat's happening in my business.
You got it.
That makes sense.
Speaker 2 (06:48):
And what's really cool is you can use that data to
make smarter decisions on thefly.
Speaker 1 (06:55):
Like how.
Speaker 2 (06:55):
Let's say you're at a networking event.
Speaker 1 (06:57):
Okay.
Speaker 2 (06:57):
And you meet someone.
Speaker 1 (06:58):
Yeah.
Speaker 2 (06:59):
Who's interested in your services.
You can pull up the app.
Okay, see what other clients intheir industry have purchased.
Speaker 1 (07:06):
Yeah.
Speaker 2 (07:07):
And tailor your pitch accordingly.
Speaker 1 (07:09):
Wow, that's next level.
Speaker 2 (07:11):
It is.
Speaker 1 (07:11):
It's like having a secret weapon.
It is.
It's all about being preparedRight and having the information
you need to seize thoseopportunities, and that's what
our mobile app is designed to doRight.
Give you that edge.
Speaker 2 (07:24):
Yeah, give you that edge, no matter where you are.
Speaker 1 (07:27):
I love that, giving you the edge.
Speaker 2 (07:28):
Yeah.
Speaker 1 (07:29):
And you know what else gives you an edge.
Speaker 2 (07:31):
What's that?
Speaker 1 (07:32):
Great customer service.
Speaker 2 (07:33):
Oh, yeah, absolutely.
Speaker 1 (07:35):
So how does the app help with that?
Speaker 2 (07:36):
Well, remember all those automations we talked
about.
Speaker 1 (07:39):
No.
Speaker 2 (07:40):
Those play a big role .
Speaker 1 (07:41):
Okay.
Speaker 2 (07:42):
In delivering a seamless customer experience,
but it goes beyond that.
Okay.
The app also makes it easy togather feedback, respond to
reviews and track customersatisfaction.
Speaker 1 (07:54):
So I can keep my finger on the pulse.
Speaker 2 (07:56):
You got it.
Speaker 1 (07:57):
Of what my clients are thinking Exactly, even when
I'm on the go.
Speaker 2 (08:04):
And the key is to be proactive.
Okay, if someone leaves anegative review, yeah, you can
address it right away, right.
Before it escalates, okay.
Or if you see a pattern ofpositive feedback about a
particular service.
Speaker 1 (08:13):
Yeah.
Speaker 2 (08:13):
You can double down on that.
Okay, and promote it moreheavily.
Speaker 1 (08:16):
It's all about being responsive Right and showing
your clients that you care.
Speaker 2 (08:20):
Absolutely, and when you make your customers feel
valued, they're more likely tostick around and become loyal
advocates for your business.
Speaker 1 (08:28):
Okay, I'm sold this app.
Sounds like a total gamechanger.
Speaker 2 (08:32):
It is.
Speaker 1 (08:33):
But I'm curious yeah, what's the one thing you'd say
is the absolute most importantbenefit for local business
owners?
Speaker 2 (08:41):
That's a tough one.
Speaker 1 (08:42):
Yeah.
Speaker 2 (08:42):
There are so many Right, but if I had to choose,
I'd say it's the ability to stayconnected and build
relationships, no matter whereyou are.
Speaker 1 (08:52):
Right, because at the end of the day, that's what
local business is all about.
I couldn't agree more.
Speaker 2 (08:56):
Yeah.
Speaker 1 (08:57):
And you know what?
Right, we've just scratched thesurface we have Of what this
app can do.
Yeah, so if you're intrigued bywhat you've heard so far, stick
with us.
Speaker 2 (09:08):
All right, we've got even more to share after the
break.
Okay, we are back.
We are and ready to kind ofpick up where we left off.
Yeah, you know one thing thatstruck me as we were getting
ready for this deep dive was howmuch emphasis there is these
days on data security Right.
(09:29):
It's a big concern it is Forany business owner, especially
when you're dealing withsensitive client information.
Speaker 1 (09:32):
Right On a mobile device.
Yeah, that's a really goodpoint.
Yeah, you know, data breachesare a huge problem.
Speaker 2 (09:38):
Yeah.
Speaker 1 (09:38):
And I definitely wouldn't want to put my client's
information at risk.
Speaker 2 (09:42):
Absolutely.
Speaker 1 (09:44):
So how does our app address that?
Speaker 2 (09:45):
Well, first and foremost, the app is built with
top-notch security features.
Speaker 1 (09:51):
Okay.
Speaker 2 (09:51):
We use encryption to protect all data in transit and
at rest.
Okay, so, even if your phone islost or stolen, your
information is safe.
Speaker 1 (10:01):
Okay, that's reassuring.
Speaker 2 (10:03):
Yeah.
Speaker 1 (10:03):
But what about user access?
Speaker 2 (10:05):
Okay.
Speaker 1 (10:05):
Let's say I have multiple employees who need to
use the app.
Speaker 2 (10:08):
Yep.
Speaker 1 (10:09):
How do I make sure they only see the information?
They're supposed to.
Speaker 2 (10:13):
That's where user roles and permissions come in.
Speaker 1 (10:16):
Okay.
Speaker 2 (10:16):
You can set up different levels of access.
Okay roles and permissions comein.
Okay, you can set up differentlevels of access.
Okay, so your sales team cansee client contact info, but
your marketing team can't.
Speaker 1 (10:25):
Right, okay, so it's like having a virtual bouncer.
Speaker 2 (10:28):
Exactly.
Speaker 1 (10:29):
At the door of my business data.
Speaker 2 (10:30):
Yeah.
Speaker 1 (10:31):
Making sure only the right people get in.
Speaker 2 (10:33):
You got it and you can even track user activity.
Speaker 1 (10:35):
Oh really.
Speaker 2 (10:36):
So you know who's accessing what and when.
Speaker 1 (10:38):
That's great.
Speaker 2 (10:39):
Yeah, it's all about giving you that peace of mind
that your data is alwaysprotected.
Speaker 1 (10:44):
No, that's what I call taking control.
Speaker 2 (10:45):
Yeah.
Speaker 1 (10:46):
And speaking of control, yeah.
I think it's important tomention that this app isn't just
a set it and forget it RightKind of thing.
Yeah, it's designed to growwith your business.
Speaker 2 (10:56):
Absolutely, you can customize the app to fit your
specific needs, add new featuresas your business evolves, and
even integrate it with othertools you're already using.
Speaker 1 (11:07):
So it's not a one-size-fits-all solution.
Yeah, it's more like a toolbox.
It is that I can adapt towhatever challenges come my way.
Speaker 2 (11:15):
You got it, and that's what makes it so powerful
.
Yeah, it's not just aboutkeeping up.
Yeah, it's about getting aheadWell said, thank way, you got it
, and that's what makes it sopowerful.
Yeah, it's not just aboutkeeping up.
Speaker 1 (11:20):
Yeah, it's about getting ahead.
Speaker 2 (11:22):
Well said, thank you.
Speaker 1 (11:23):
You know, after diving deep, yeah.
Into all the features andbenefits of this app.
I have to say I'm prettyimpressed.
Speaker 2 (11:30):
I am too.
Speaker 1 (11:31):
It really does seem like a game changer.
Speaker 2 (11:33):
It is, and we're incredibly proud of the impact
it's having on our clients.
We're seeing businessesstreamline their operations,
boost their productivity and,most importantly, build stronger
relationships with theircustomers.
Speaker 1 (11:47):
And that's what it's all about, right.
That's it Connecting withpeople, building trust, creating
a thriving community.
Speaker 2 (11:53):
Absolutely Around your business, and our mobile
app is just one of the wayswe're helping local businesses
do just that.
Speaker 1 (12:00):
Well, on that note, we want to thank you all for
joining us on this deep diveinto our mobile app.
Speaker 2 (12:07):
We hope you found it helpful.
Speaker 1 (12:08):
Yeah, we hope you learned some stuff.
If you are ready to take yourlocal business to the next level
, we encourage you to check outRainmaker Reputation AI.
Speaker 2 (12:19):
We're confident you'll be glad you did.
Speaker 1 (12:21):
Until next time, keep those connections strong.
Speaker 2 (12:24):
Yeah.
Speaker 1 (12:25):
And those businesses booming.
Speaker 2 (12:26):
All right, we'll see you next time.
Hey, everyone, welcome back.
Yeah, it's time for anotherdeep dive, all right, and today
we're going to be looking at howto kind of keep your business
running smoothly even whenyou're out and about Right,
using our new mobile app.
Speaker 2 (00:15):
Okay.
Speaker 1 (00:16):
And this is something that we've been thinking about
a lot here at Rainmaker.
Definitely We've got some datato back it up, but we all know.
We all know that running alocal business these days.
Speaker 2 (00:28):
Oh yeah.
Speaker 1 (00:29):
It's a lot.
Speaker 2 (00:30):
Absolutely.
Speaker 1 (00:31):
Can be a lot to juggle.
Speaker 2 (00:32):
Yeah, and it's so easy to feel like you're losing
ground when you're away fromyour desk.
Right you know when you're notat your computer.
Speaker 1 (00:41):
Absolutely, and especially like you were saying,
yeah, for small businesses.
You got to be agile, you got tobe responsive, you got to be
out there doing things Exactly,but you also need to be
connected to your business.
And that's kind of a toughthing to balance.
Speaker 2 (00:57):
Right, and so what we found is that our mobile app.
It kind of turns that wholeidea on its head.
Speaker 1 (01:03):
Right.
Speaker 2 (01:03):
It's almost like you have an advantage when you're
not at your computer.
Speaker 1 (01:07):
It's interesting you say that, because did you know
that nearly 70% of smallbusiness owners use their
smartphones for business?
Speaker 2 (01:17):
Really.
Speaker 1 (01:17):
At least a few times a day.
Wow, that's huge.
Speaker 2 (01:21):
That's a lot.
Speaker 1 (01:22):
Yeah, it's a whole different ballgame than it used
to be.
Speaker 2 (01:25):
Yeah, it really is.
Speaker 1 (01:26):
Absolutely.
Speaker 2 (01:26):
So how does our app play into all of this?
Speaker 1 (01:30):
Well, think about it this way Okay.
What are some of the biggestheadaches you face when you're
trying to manage your businesson the go?
Speaker 2 (01:38):
I would say staying organized, keeping track of
client details and just feelinglike I have a handle on things
when I'm not in the office.
Speaker 1 (01:47):
You got it, yeah, and you know those.
Those are the exact pain pointsthat the app is designed to
solve.
Speaker 2 (01:53):
It's about having all your essential business tools
right there in your pocket youknow, accessible at any time.
The material that we've beenlooking at it emphasizes that
over 80% of small businessowners feel they could be more
productive if they had betteraccess to data while they're
mobile.
Speaker 1 (02:12):
Interesting.
Speaker 2 (02:13):
Yeah.
Speaker 1 (02:13):
So how does our app actually do that?
Speaker 2 (02:16):
Well, think of it as your business command center.
Okay, but on your phone.
Okay, you got your CRM.
Speaker 1 (02:22):
Mm-hmm.
Speaker 2 (02:22):
Keeps all your client information organized right.
You can access it anytime, evenoffline wait offline access
yeah that's huge.
Speaker 1 (02:31):
Yeah, what if I'm in an area with spotty reception?
Yeah, or I just don't want to,you know yeah drain my data
you're still good to go.
Speaker 2 (02:39):
Wow, you can pull up client profiles, notes, even
past interactions Okay, allwithout needing an internet
connection.
Wow, it's about giving you thatpeace of mind that you're never
truly disconnected from yourbusiness.
Speaker 1 (02:53):
That's impressive.
Speaker 2 (02:54):
Yeah.
Speaker 1 (02:55):
So it's more than just contacts.
It's like having your wholebusiness history Exactly Review
wherever you go.
Speaker 2 (03:01):
Precisely, and this is where it gets even more
interesting.
Speaker 1 (03:03):
Okay.
Speaker 2 (03:04):
The app goes way beyond just storing information.
Speaker 1 (03:08):
Okay.
Speaker 2 (03:09):
It actually helps you do things Okay Like scheduling
appointments.
Speaker 1 (03:12):
Mm-hmm.
Speaker 2 (03:13):
Sending invoices, even managing your social media.
Speaker 1 (03:17):
Hold on.
Yeah, I'm picturing myselftrying to craft a social media
post on my tiny phone screen.
That doesn't sound veryefficient.
Speaker 2 (03:25):
You'd be surprised.
Yeah, the interface is superuser friendly.
Speaker 1 (03:29):
Okay.
Speaker 2 (03:30):
You can post to multiple platforms at once.
Track engagement.
Speaker 1 (03:34):
Okay.
Speaker 2 (03:34):
And even schedule posts for later.
Speaker 1 (03:36):
So I could be waiting for my coffee and boom Boom.
My entire social media presencefor the week is taken care of.
Speaker 2 (03:42):
You got it, wow.
And that's just scratching thesurface.
There's built-in two-waytexting with clients.
Speaker 1 (03:48):
Now you're talking.
What small business ownerdoesn't love a good time-saving
trick?
Speaker 2 (03:52):
Absolutely, and you know what we're seeing is those
little time savers yeah reallyadd up, according to the data,
businesses that effectivelyleverage mobile tools.
I see a 23% increase.
Speaker 1 (04:06):
Wow in productivity 23% 23% that's massive, that's
massive.
Wow, so it's not just aboutbeing connected.
It's about being smarterExactly With how you manage your
time.
Being smarter with your time.
Speaker 2 (04:21):
Yeah, yeah.
And speaking of being smart,let's talk about one of the most
powerful features of the app.
Speaker 1 (04:28):
Automation.
Okay, that's where I need youto break it down for me.
Speaker 2 (04:31):
Okay.
Speaker 1 (04:31):
What exactly does automation look like on the
mobile app?
Okay, what exactly doesautomation look like on the
mobile app?
Speaker 2 (04:35):
Well, imagine this Okay.
Someone sends you a message onyour business Facebook page.
Speaker 1 (04:41):
Okay.
Speaker 2 (04:44):
Asking about your hours Instead of having to log
into Facebook.
Right Find the message.
Speaker 1 (04:48):
Yeah.
Speaker 2 (04:48):
Type out a response.
Speaker 1 (04:50):
Uh-huh.
Speaker 2 (04:50):
You can set up a system.
Speaker 1 (04:52):
Okay.
Speaker 2 (04:52):
Where that inquiry triggers an automatic reply with
all your business details.
Speaker 1 (04:57):
Okay, that's pretty slick, so I can basically create
a virtual assistant to handlethose common questions.
Speaker 2 (05:03):
Exactly, and the beauty of it is you can set up
these automations for all sortsof scenarios.
Speaker 1 (05:08):
They're like what else?
Speaker 2 (05:10):
Someone signs up for your email list, they get a
personalized welcome message.
A client schedules anappointment.
Speaker 1 (05:17):
Okay.
Speaker 2 (05:17):
They receive a confirmation and a reminder.
Speaker 1 (05:19):
Right.
Speaker 2 (05:20):
It's all about streamlining those touch points
and making sure nothing fallsthrough the cracks.
Speaker 1 (05:25):
That's a game changer , yeah, especially for someone
like me.
Speaker 2 (05:28):
Yeah.
Speaker 1 (05:28):
Who wears a lot of hats in my business.
Speaker 2 (05:30):
Right.
Speaker 1 (05:31):
It's almost like having an extra set of hands.
Speaker 2 (05:34):
It is, and you know the data supports that.
Oh really, we found thatbusinesses that use automation
tools see an average of 16%reduction in labor costs 16%
that's right, that's huge 16%,wow.
That frees up your time andresources to focus on the things
(05:54):
that really move the needle.
So it's not just about savingtime, it's about being more
strategic with your efforts andwhen it comes to strategy, yeah,
data is king okay and that'sanother area where our mobile
app really shines okay it givesyou access to all sorts of
insights okay, about yourclients and your business
performance okay, I'll admit I'mnot always the most data-driven
(06:17):
person.
Speaker 1 (06:18):
I tend to go with my gut, but I'm open to being
convinced.
How does the app make data lessintimidating?
Speaker 2 (06:25):
It's all about presenting the information in a
way that's easy to understandand use.
You can see at a glance whoyour most loyal customers are,
what services are most popularand how your marketing campaigns
are performing.
It's all visually driven andintuitive.
Speaker 1 (06:40):
So instead of just seeing a bunch of numbers, I'm
actually getting a story aboutwhat's happening in my business.
You got it.
That makes sense.
Speaker 2 (06:48):
And what's really cool is you can use that data to
make smarter decisions on thefly.
Speaker 1 (06:55):
Like how.
Speaker 2 (06:55):
Let's say you're at a networking event.
Speaker 1 (06:57):
Okay.
Speaker 2 (06:57):
And you meet someone.
Speaker 1 (06:58):
Yeah.
Speaker 2 (06:59):
Who's interested in your services.
You can pull up the app.
Okay, see what other clients intheir industry have purchased.
Speaker 1 (07:06):
Yeah.
Speaker 2 (07:07):
And tailor your pitch accordingly.
Speaker 1 (07:09):
Wow, that's next level.
Speaker 2 (07:11):
It is.
Speaker 1 (07:11):
It's like having a secret weapon.
It is.
It's all about being preparedRight and having the information
you need to seize thoseopportunities, and that's what
our mobile app is designed to doRight.
Give you that edge.
Speaker 2 (07:24):
Yeah, give you that edge, no matter where you are.
Speaker 1 (07:27):
I love that, giving you the edge.
Speaker 2 (07:28):
Yeah.
Speaker 1 (07:29):
And you know what else gives you an edge.
Speaker 2 (07:31):
What's that?
Speaker 1 (07:32):
Great customer service.
Speaker 2 (07:33):
Oh, yeah, absolutely.
Speaker 1 (07:35):
So how does the app help with that?
Speaker 2 (07:36):
Well, remember all those automations we talked
about.
Speaker 1 (07:39):
No.
Speaker 2 (07:40):
Those play a big role .
Speaker 1 (07:41):
Okay.
Speaker 2 (07:42):
In delivering a seamless customer experience,
but it goes beyond that.
Okay.
The app also makes it easy togather feedback, respond to
reviews and track customersatisfaction.
Speaker 1 (07:54):
So I can keep my finger on the pulse.
Speaker 2 (07:56):
You got it.
Speaker 1 (07:57):
Of what my clients are thinking Exactly, even when
I'm on the go.
Speaker 2 (08:04):
And the key is to be proactive.
Okay, if someone leaves anegative review, yeah, you can
address it right away, right.
Before it escalates, okay.
Or if you see a pattern ofpositive feedback about a
particular service.
Speaker 1 (08:13):
Yeah.
Speaker 2 (08:13):
You can double down on that.
Okay, and promote it moreheavily.
Speaker 1 (08:16):
It's all about being responsive Right and showing
your clients that you care.
Speaker 2 (08:20):
Absolutely, and when you make your customers feel
valued, they're more likely tostick around and become loyal
advocates for your business.
Speaker 1 (08:28):
Okay, I'm sold this app.
Sounds like a total gamechanger.
Speaker 2 (08:32):
It is.
Speaker 1 (08:33):
But I'm curious yeah, what's the one thing you'd say
is the absolute most importantbenefit for local business
owners?
Speaker 2 (08:41):
That's a tough one.
Speaker 1 (08:42):
Yeah.
Speaker 2 (08:42):
There are so many Right, but if I had to choose,
I'd say it's the ability to stayconnected and build
relationships, no matter whereyou are.
Speaker 1 (08:52):
Right, because at the end of the day, that's what
local business is all about.
I couldn't agree more.
Speaker 2 (08:56):
Yeah.
Speaker 1 (08:57):
And you know what?
Right, we've just scratched thesurface we have Of what this
app can do.
Yeah, so if you're intrigued bywhat you've heard so far, stick
with us.
Speaker 2 (09:08):
All right, we've got even more to share after the
break.
Okay, we are back.
We are and ready to kind ofpick up where we left off.
Yeah, you know one thing thatstruck me as we were getting
ready for this deep dive was howmuch emphasis there is these
days on data security Right.
(09:29):
It's a big concern it is Forany business owner, especially
when you're dealing withsensitive client information.
Speaker 1 (09:32):
Right On a mobile device.
Yeah, that's a really goodpoint.
Yeah, you know, data breachesare a huge problem.
Speaker 2 (09:38):
Yeah.
Speaker 1 (09:38):
And I definitely wouldn't want to put my client's
information at risk.
Speaker 2 (09:42):
Absolutely.
Speaker 1 (09:44):
So how does our app address that?
Speaker 2 (09:45):
Well, first and foremost, the app is built with
top-notch security features.
Speaker 1 (09:51):
Okay.
Speaker 2 (09:51):
We use encryption to protect all data in transit and
at rest.
Okay, so, even if your phone islost or stolen, your
information is safe.
Speaker 1 (10:01):
Okay, that's reassuring.
Speaker 2 (10:03):
Yeah.
Speaker 1 (10:03):
But what about user access?
Speaker 2 (10:05):
Okay.
Speaker 1 (10:05):
Let's say I have multiple employees who need to
use the app.
Speaker 2 (10:08):
Yep.
Speaker 1 (10:09):
How do I make sure they only see the information?
They're supposed to.
Speaker 2 (10:13):
That's where user roles and permissions come in.
Speaker 1 (10:16):
Okay.
Speaker 2 (10:16):
You can set up different levels of access.
Okay roles and permissions comein.
Okay, you can set up differentlevels of access.
Okay, so your sales team cansee client contact info, but
your marketing team can't.
Speaker 1 (10:25):
Right, okay, so it's like having a virtual bouncer.
Speaker 2 (10:28):
Exactly.
Speaker 1 (10:29):
At the door of my business data.
Speaker 2 (10:30):
Yeah.
Speaker 1 (10:31):
Making sure only the right people get in.
Speaker 2 (10:33):
You got it and you can even track user activity.
Speaker 1 (10:35):
Oh really.
Speaker 2 (10:36):
So you know who's accessing what and when.
Speaker 1 (10:38):
That's great.
Speaker 2 (10:39):
Yeah, it's all about giving you that peace of mind
that your data is alwaysprotected.
Speaker 1 (10:44):
No, that's what I call taking control.
Speaker 2 (10:45):
Yeah.
Speaker 1 (10:46):
And speaking of control, yeah.
I think it's important tomention that this app isn't just
a set it and forget it RightKind of thing.
Yeah, it's designed to growwith your business.
Speaker 2 (10:56):
Absolutely, you can customize the app to fit your
specific needs, add new featuresas your business evolves, and
even integrate it with othertools you're already using.
Speaker 1 (11:07):
So it's not a one-size-fits-all solution.
Yeah, it's more like a toolbox.
It is that I can adapt towhatever challenges come my way.
Speaker 2 (11:15):
You got it, and that's what makes it so powerful
.
Yeah, it's not just aboutkeeping up.
Yeah, it's about getting aheadWell said, thank way, you got it
, and that's what makes it sopowerful.
Yeah, it's not just aboutkeeping up.
Speaker 1 (11:20):
Yeah, it's about getting ahead.
Speaker 2 (11:22):
Well said, thank you.
Speaker 1 (11:23):
You know, after diving deep, yeah.
Into all the features andbenefits of this app.
I have to say I'm prettyimpressed.
Speaker 2 (11:30):
I am too.
Speaker 1 (11:31):
It really does seem like a game changer.
Speaker 2 (11:33):
It is, and we're incredibly proud of the impact
it's having on our clients.
We're seeing businessesstreamline their operations,
boost their productivity and,most importantly, build stronger
relationships with theircustomers.
Speaker 1 (11:47):
And that's what it's all about, right.
That's it Connecting withpeople, building trust, creating
a thriving community.
Speaker 2 (11:53):
Absolutely Around your business, and our mobile
app is just one of the wayswe're helping local businesses
do just that.
Speaker 1 (12:00):
Well, on that note, we want to thank you all for
joining us on this deep diveinto our mobile app.
Speaker 2 (12:07):
We hope you found it helpful.
Speaker 1 (12:08):
Yeah, we hope you learned some stuff.
If you are ready to take yourlocal business to the next level
, we encourage you to check outRainmaker Reputation AI.
Speaker 2 (12:19):
We're confident you'll be glad you did.
Speaker 1 (12:21):
Until next time, keep those connections strong.
Speaker 2 (12:24):
Yeah.
Speaker 1 (12:25):
And those businesses booming.
Speaker 2 (12:26):
All right, we'll see you next time.
Popular Podcasts
United States of Kennedy
United States of Kennedy is a podcast about our cultural fascination with the Kennedy dynasty. Every week, hosts Lyra Smith and George Civeris go into one aspect of the Kennedy story.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
Bookmarked by Reese's Book Club
Welcome to Bookmarked by Reese’s Book Club — the podcast where great stories, bold women, and irresistible conversations collide! Hosted by award-winning journalist Danielle Robay, each week new episodes balance thoughtful literary insight with the fervor of buzzy book trends, pop culture and more. Bookmarked brings together celebrities, tastemakers, influencers and authors from Reese's Book Club and beyond to share stories that transcend the page. Pull up a chair. You’re not just listening — you’re part of the conversation.