Providing an amazing service isn’t enough, how you make your clients feel is what keeps them coming back. In this episode, I’m teaching you how to deliver next-level customer service that leads to repeat bookings, glowing reviews, and long-term client relationships.
You’ll learn:
• Why retention is more powerful than constantly chasing new clients
• How to create a seamless, elevated experience from booking to post-appointment follow-up
• What small touches leave a lasting impression
• How luxury-level customer service allows you to charge more (and keep clients happy)
• Common mistakes that ruin client retention and how to fix them
This is Part 8 of a 10-part series made for solo estheticians and waxers who want to grow their business with strategy and intention.
Subscribe so you don’t miss the final episodes, and make sure to catch up on Episodes 1 through 7 if you’re just joining the series!
Drop a comment and let me know: What’s one small way you go the extra mile for your clients?
Resources Mentioned:
• ZAPPY CARD TO COLLECT REVIEWS: https://zappycards.com/?ref=BREE10
• GLOSS GENIUS: https://app.glossgenius.com/signup?
FREE WAXING 101 COURSE
Master Hard Waxing So You Can Elevate Your Services & Become The Waxing Expert In Your Area!
https://training.lashandwaxoc.com/101
SHOP REBEL WAX
https://lashandwaxoc.com/Wax Pads | SMAs | Rebel Wax | Hard Wax Supplies
GROW YOUR WAXING BUSINESS: 1-ON-1 MENTORSHIP FOR ESTHETICIANS
https://lashandwaxoc.com/products/1-on-1-coaching-with-bree
ENTER TO WIN FREE WAXING PRODUCTS
We have new giveaways every month. Enter this Month’s by clicking the link below:
https://lashandwaxoc.com/pages/giveaways
STARTING YOUR WAX BUSINESS?
Looking for helpful information and resources about running your wax business? This is the place! Check out all the companies and services we recommend.
https://lashandwaxoc.com/pages/resources
CONNECT WITH ME:
Instagram | https://www.instagram.com/breemesquit/
LEARN MORE ABOUT OUR PRODUCTS:
Instagram | https://www.instagram.com/lashandwaxoc/Tiktok | https://www.tiktok.com/@lashandwaxoc
Popular Podcasts
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Special Summer Offer: Exclusively on Apple Podcasts, try our Dateline Premium subscription completely free for one month! With Dateline Premium, you get every episode ad-free plus exclusive bonus content.
24/7 News: The Latest
The latest news in 4 minutes updated every hour, every day.