Providing an amazing service isn’t enough, how you make your clients feel is what keeps them coming back. In this episode, I’m teaching you how to deliver next-level customer service that leads to repeat bookings, glowing reviews, and long-term client relationships.
You’ll learn:
• Why retention is more powerful than constantly chasing new clients
• How to create a seamless, elevated experience from booking to post-appointment follow-up
• What small touches leave a lasting impression
• How luxury-level customer service allows you to charge more (and keep clients happy)
• Common mistakes that ruin client retention and how to fix them
This is Part 8 of a 10-part series made for solo estheticians and waxers who want to grow their business with strategy and intention.
Subscribe so you don’t miss the final episodes, and make sure to catch up on Episodes 1 through 7 if you’re just joining the series!
Drop a comment and let me know: What’s one small way you go the extra mile for your clients?
Resources Mentioned:
• ZAPPY CARD TO COLLECT REVIEWS: https://zappycards.com/?ref=BREE10
• GLOSS GENIUS: https://app.glossgenius.com/signup?
FREE WAXING 101 COURSE
Master Hard Waxing So You Can Elevate Your Services & Become The Waxing Expert In Your Area!
https://training.lashandwaxoc.com/101
SHOP REBEL WAX
https://lashandwaxoc.com/Wax Pads | SMAs | Rebel Wax | Hard Wax Supplies
GROW YOUR WAXING BUSINESS: 1-ON-1 MENTORSHIP FOR ESTHETICIANS
https://lashandwaxoc.com/products/1-on-1-coaching-with-bree
ENTER TO WIN FREE WAXING PRODUCTS
We have new giveaways every month. Enter this Month’s by clicking the link below:
https://lashandwaxoc.com/pages/giveaways
STARTING YOUR WAX BUSINESS?
Looking for helpful information and resources about running your wax business? This is the place! Check out all the companies and services we recommend.
https://lashandwaxoc.com/pages/resources
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