In this special episode of the RetailWire podcast, Lavina Suthenthiran sits down with Yvonne Magnusson, a veteran retail and FMCG leader with over 30 years of experience driving digital transformation, operational turnarounds, and sustainable growth. Yvonne who is currently board director of Waynes Coffee Sweden and MAIAUNIVERSE shares her deep expertise in navigating retail’s rapid evolution through AI and digitalisation, the challenges retailers face updating IT systems, and how organizational structures and talent need to evolve to support these technologies. She discusses the critical shift from short-term cost savings to long-term operational excellence, and offers real-world examples of how aligning customer value with market positioning fuels profitable growth. Looking ahead, Yvonne highlights emerging trends needed to maintain a competitive edge and shares insights from her upcoming panel on trust, growth, and responsibility in the age of AI at the Leaders of Trade summit. This conversation is essential listening for retail leaders tackling transformative change in today’s fast-moving market.
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