Pivoting to AI Agents: From $0 to 100K Users | Lindy

Flo Crivello is the founder and CEO of Lindy, a no-code platform for building AI agents to automate workflows. Before Lindy, Flo built Teamflow, a virtual office platform that raised $50M but ultimately failed when the pandemic ended and remote work habits shifted. In this episode, Flo reveals how he pivoted from a "dead" $50M startup to building Lindy. He shares his controversial "Build in Public" strategy on Twitter that generated a 70,000-person waitlist before a single line of code was written, why he fired his entire go-to-market team to restart from scratch, and how a single YouTube review catalyzed their growth from "middling" to exponential. 🔑 Key Lessons 📉 The Hard Pivot: How to recognize when your startup is dead (Teamflow) and make the painful decision to pivot, including laying off 50+ people. 🚀 The 70K Waitlist: How Flo used a "Build in Public" strategy on Twitter to generate massive demand before the product existed. 💡 Positioning Strategy: Why positioning Lindy as "The Zapier of AI" (a familiar anchor) worked better than "AI Employee" (a scary new concept). 🛠️ Shipping Ugly: Why you must launch before you are ready (even if the product sends emails to the wrong people) to get true feedback. 🔄 The "Boulder Downhill" Moment: Recognizing the specific signal (Lindy 2.0 launch) that shifted them from pushing uphill to chasing growth downhill. 📖 Chapters Introduction and Favorite Quotes Overview of Lindy: No-Code AI Platform Business Metrics and Team Size Flo's Background and Team Flow The Birth of Lindy Building a Twitter Following Launching Lindy and Initial Challenges Iterating and Improving the Product Advice for Founders: Shipping Early and Making Noise Customer Reactions to Early Product Issues Vision vs. Reality: The Gap in Expectations Positioning the Product in the AI Market The Turning Point: Lindy 2.0 Navigating Rapid Growth and Competition Lightning Round: Insights and Advice This episode is brought to you by: 👉 This episode is sponsored by Mailtrap. Try it at ⁠⁠Mailtrap.io⁠⁠ — use code THESAASPODCAST for 20% off Resources: 🎧 Full Show Notes: saasclub.io/450 🎤 Subscribe to the Podcast: saasclub.io/subscribe 💌 Get weekly 5-minute SaaS insights: saasclub.io/email 💡 Join the SaaS Club founder community: saasclub.co/plus