If you’re not getting the response you want — from clients, team, or even loved ones — it’s not them, it’s how you’re communicating.
In this episode, I unpack one of my favourite NLP principles: communication is the response you get. You’ll hear why “they should just know” is a myth, how silence often gives permission, and why tricky conversations are where growth happens.
With stories from business and life (including our “Love Account”), you’ll leave with simple, practical ways to speak with clarity and kindness — and get better results everywhere.
Mentioned in this episode:
- The NLP principle: communication is the response you get
- Why “they should just know” keeps us stuck
- How silence sends the wrong signal
- Business and personal stories — from onboarding to a “Love Account”
- One action step to improve your communication this week
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Check out my live event coming - The Bookkeepers Breakthrough Masterclass
Connect with me on LinkedIn, Facebook.
Have a question for the podcast? Email support@ebkprograms.com.
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