In this episode, Amir Bormand sits down with Andy White, CEO of ClosingLock, to talk through his journey from PhD engineer to startup founder. Andy shares the aha moment that launched ClosingLock, a cybersecurity-focused platform protecting real estate transactions, and offers a transparent look at the early struggles of building trust in a skeptical industry. From pitching title companies with Chick-fil-A to learning an entirely new domain from scratch, this is a story about execution, humility, and listening harder than you pitch.
📌 Key Takeaways:
Execution > Ideas: Success came not from having a unique idea, but from executing better than competitors who had millions in funding.
Talk It Out: Andy credits customer conversations—and even explaining problems to a rubber duck—with clarifying and improving his product thinking.
In-Person Matters: Showing up with lunch and listening in-person proved essential in building trust with skeptical title companies.
Start Simple, Iterate Fast: ClosingLock launched with just one feature: securely sharing wiring instructions. Growth came by solving one problem at a time, then listening for the next one.
⏱️ Timestamped Highlights:
[02:10] – Why a PhD wasn’t all that helpful in building a startup.
[04:46] – Andy’s first “startup”—selling mazes in 2nd grade.
[07:20] – The lightbulb moment: real estate wire fraud almost hits home.
[11:15] – It’s not the idea—it’s the execution that matters.
[16:46] – The “rubber duck method” for solving complex problems.
[19:27] – Selling to skeptics: convincing title companies to try something new.
[21:17] – Why email, fax, and phone still dominate real estate—and why that’s a problem.
[25:49] – Would Andy build the same way post-pandemic? (Yes.)
[28:03] – Avoiding the trap of planning too far ahead.
💬 Quote:
"Ideas are cheap. Execution is everything. Everyone saw the problem—very few stuck around to solve it better."
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