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April 2, 2025 18 mins

Guest host Sandhya Nagabhushan,  LPC interviews Marta Hamilton, founder of TeleWellness Hub, as she shares her journey creating a revolutionary digital platform connecting users with mental health providers and their content in one centralized location. This provider-built platform offers a unique approach to mental wellness accessibility, showcasing therapists as individuals while giving clients free access to find their ideal provider match.

• Telewellness Hub instantly connects users to mental health providers and their content without barriers
• Marta's motivation stems from her experience as both provider and client in the mental health field
• Building a tech startup requires significant resources and learning to navigate the tech industry
• Setting intentional boundaries between work and personal life is essential to avoid burnout
• The platform humanizes therapists, allowing potential clients to get to know providers before scheduling
• Telewellness Hub's vision includes transforming the broken mental health system through provider collaboration
• The platform differentiates itself by being built by providers for providers, preserving practitioner independence

Thank you for listening! Visit TeleWellnessHub.com to explore our platform and connect with mental health providers who match your needs.


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We are happy and honored to be part of your life changing health and wellness journey:
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Transcript

Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Thank you for coming on board today to listen to our
podcast.
Today we have our featuredspeaker, Marta Hamilton, who is
the founder and creator ofTelewellness Hub, a digital
platform startup revolutionizingthe experience of access to
mental health and wellnessproviders.
Telewellness Hub instantlyconnects users for free to

(00:20):
mental health wellness providersand their full range of content
, offering on-demand access andflexible options for provider
appointments and their servicesbeyond therapy educational
videos, podcasts,provider-created products and
resources all in one powerfuldigital hub.
Welcome, Marta, thank you forcoming on our show today.

Speaker 2 (00:41):
Thanks so much for having me and for this wonderful
introduction.

Speaker 1 (00:46):
Yes, thank you.
And before we get started, Iwould like to hear a little bit
from you and your personaljourney of why you do the
wellness work that you do.

Speaker 2 (00:55):
That is a good question.
I'm used to asking thatquestion to others, so it's so
interesting kind of having thatflipped right.
I think my why is a combinationand, I think, cumulative
experience as a student, as aprovider, as a therapy client,

(01:19):
as someone who has walked lifeas a single mom, as a mom, as a
wife, as a sister.
I think mental health andwellness touches so many aspects
of our lives and it's such acritical part of, for me, of

(01:40):
living right.
This sense of like wellness isso important and it's unique to
every individual and unique todifferent phases of life and
different aspects of ourselves.
And I just found that I reallyfelt that there is nothing like
knowing that you can impactsomeone's life, like the work

(02:03):
that you're doing is creatingthis meaning and instilling hope
for their future, and that is areally priceless experience.
That's.
You know, unless you're aprovider, you don't necessarily
you can experience it perhaps inother ways, you know, as a
friend, helping other peoplenavigate, but as a provider, it

(02:26):
is so rewarding to really get toexperience that shift, that
change, that inspiration, thathope, and that is why I keep
doing it instead of somethingelse right, because we all have
these options for what we do inour career and I just I feel
really confident that I amaligned in the field that I've
been.

Speaker 1 (02:47):
Absolutely, and if I could just mirror your
sentiments, being a therapistmyself, it's such a rewarding
feeling to be in the field toheal others, to make an impact
on their lives, and even in withthrough our podcast, having
others listen to the differentproviders and the different
guest speakers and how theimpact of wellness recovery
affects their lives every day.
It's just such a rewardingexperience.

(03:09):
So thank you for kind ofexplaining a little bit about
your journey.
I want to hear more from you,marta, on specifically did you
anticipate the kind of the poweror the how much Telewellness
Hub has taken off?
The power or the um, how muchtele-wellness hub has taken off?
Did you anticipate it would bethis kind of such a?

(03:30):
Um, huge experience and a hugeplatform to give others to speak
on these topics?

Speaker 2 (03:33):
Honestly, if I was very honest.
No, I think I stepped intotele-wellness hub a little bit
naive of what, of what all, whatit would entail and where it
would lead me and the types ofconversations and platforms that
I would be connecting with.

(03:53):
I thought I saw a need for us asproviders, for a tech-centered
a health tech-centered platformthat allowed us to make a
greater impact when it came toour clients, whether it's
through offering atransformation in how we do our
work, right to be able to seemore clients, to be able, beyond

(04:14):
our zip code, right like otherdirectories, or to be able to
offer services outside ofone-on-one therapy, to be able
to showcase that we haveworkshops or products, to be
able to showcase our multipledisciplines that we might do if
we are doing coaching andtherapy or consulting and
therapy, and so I thought let'sjust see if we can make this,

(04:39):
and there have been lots of upsand downs and learning curves
and a lot of resources, time, mymental space, like I'm always
thinking about telehealth, and Idid not anticipate that it
would lead me to, you know,pitch competitions and
discussions with investors andlearning, really being in the

(05:03):
kind of the tech field, being inthis tech startup world.
It's so different than privatepractice, so I didn't I, I just
kind of leaped into it, notreally, not really fully knowing
what it all would entail, butit's been a fun journey so far,
yeah.

Speaker 1 (05:23):
Awesome and with all the different hats that you just
kind of pointed out, you know,being a single mom, being a
sister, being all the differentroles that you've taken on Tell
me what keeps you grounded inthis realm, in this industry?

Speaker 2 (05:38):
That is a good question because I think there
are days that it changes.
I think I have a wonderfulfamily, like I'm very close.
I'm very fortunate that I'mvery close to my, my family, my
parents, my, my brother, whoworks in the tech industry, so
he's been really helpful, likein marketing and giving me his

(05:59):
insight, even when I don't wantto, like I don't want to
necessarily hear it right, like,hey, your website is down or
you need to fix this link or youneed to do X, y and Z and it's
things.
It's it's encouragement andbalance and having people who
are looking out for your, for,for what you're building, but
also for yourself.
I have an amazing husband now,um, I, you know, I have my

(06:22):
daughters, and so I think I'vehad to be really intentional
about how I used my time.
I think, once I learned toreally block off chunks of time
that I knew were going to be foreither myself like making sure
I went to yoga, for example islike that's what helps me or I

(06:45):
literally had a block off, likewalking my dog and just being
outside walking my dog,listening to music for fun,
listening to podcasts for fun,and being really intentional
about, um, staying connectedwith, with people that know me,
um, and people that I I careabout, being able to ask them
what's going on in their life,right, and friends, family.

(07:08):
That has been what has beenreally helpful in um, helping me
feel less chaotic, because whenyou're on your own business
whether it's private practice,right, or you're launching a
different startup it's so easyto never turn it off, like

(07:29):
there's always something youcould be doing right, like
there's always something youcould be doing.
And I think, by being reallymindful of my time, I think that
was like the best way for me.
Like, okay, it's time to turnoff that part of my brain, it's
time to turn off that part of mylike role and it's time to turn
on just, you know, going toyoga time, to just family movie

(07:53):
night.
It's time to just be okay withnot being productive right now,
because in slowing down, I foundthat I became more productive
because I wasn't working from aplace of burnout.
I was able to work from a placeof, you know, a refreshed mind
and spirit.

Speaker 1 (08:09):
I love that you speak on that because I think in
today's society we're alwaysbuilt to just go, go, go and you
know school work, take our kidsto other activities and it's
always such a fast paced kind ofcompetitive environment and to
produce and excel.
So I love that you kind ofbrought that intersect there

(08:30):
like being mindful andunderstanding that our time is
very valuable and to turn offthose you know, leave work at
work, and to leave whateverobligations that may be
ruminating in our head, leavingit at work and not taking it
home with us.
So I love that you kind ofilluminated that experience and

(08:51):
how it works for you.
Did you imagine that you would,five years ago, looking back on
this project?
Did you imagine that it wouldtake off the way it did and
expand the way it has?
And what are your dreams maybefor?
the next vision on board.

Speaker 2 (09:10):
So yeah, five years ago this wasn't even necessarily
on my radar yet, but like closeto five years it was I knew
that I wanted, like my privatepractice was very focused on
integrative services.
My private practice was namedintegrative solutions center.
So, my idea was I really wantedto bring um.

(09:31):
I had neuropsych, I hadcounseling, I had yoga.
I just I just really believedthat there was I guess it was in
the works that an approach tohelping any potential client
find the care that they neededin one central place.
That was always something thatI had envisioned and it just

(09:53):
ended up being throughtechnology.
I did not anticipate the onlike.
We were able to onboard 700providers.
We've had interest.
What's been the hardest thingfor me, if anything, is not
being able to anticipate, Iguess, from like, the technology
standpoint, how much I neededto create.

(10:16):
Well, first of all, it it takescost a lot of money to create a
custom web application.
I I didn't anticipate that.
If I'm honest, I'm gonna justbe really candidly I thought oh
we can dothis, like on WordPress or make
a website, and I learned it isnot that easy, like this is a
whole platform, and so I had to,I had to really so.
I had to.
I had to really so in order to,in order to execute the vision

(10:42):
and the dream and what I knowthis can be in the future.
I had not going to.
I cannot, I'm not going tocharge them right now.
I need their input.
Let's build something withtheir input.
I had to be okay with thatbecause the vision for what's to

(11:03):
come is like so amazing.
I I had to learn from you knowwhere we started to where we are
now, because we went throughiterations where we realized,
okay, we need a platform that'sas powerful and built on the
same technology as Netflix andAirbnb, because, for all these
listings, for all the searchingand I had, and that's what we

(11:25):
did, like we're, that's what,what, that's what's happening
right now in the backend and I'mvery excited because it's going
to be.
It's going to be amazing.
It's going to be a mix ofproviders being able to really
find freedom.
There's other platforms outthere, but I think what makes
Telewellness Hub different isthat it's built by a provider

(11:48):
for providers and like even usas providers, coming together
right To have theseconversations and and really
showcase individual providers sothat you're not another number
in a big tech company.

Speaker 1 (12:00):
Exactly.

Speaker 2 (12:01):
You're not like a contractor or an employee of
Telewellness Hub.
You run your practice and youhave the freedom that you want.
And basically, I have this.
I now have an amazingtechnology team that has worked
for like big corporations whocan build the platform that we
all wish existed, so asproviders.

(12:23):
So I'm I'm very excited forwhat's to come, because now we
will have the ability to, Iguess, keep up with, keep up
with these other platforms withkeep up with these other
platforms in in the health techspace that maybe aren't created
by providers and they have their, their usefulness and I'm

(12:44):
grateful for them in many ways.
But I think, like, for ourfuture for mental health and
wellness, we need someone who'sand I call it's not just me,
it's not me, it's like acollective, it's all just me,
it's not me, it's like acollective, it's all the
providers who have, like seen apart of the vision and are on
board Like collectively.
We need us together to createthis platform so that we can

(13:10):
mobilize and be able to to havea voice in in the mental health
and wellness industry, so thatwe can also, in doing so,
empower our clients, because weknow their needs, we know what
needs to be done in this mentalhealth system that is very
broken.
It's very broken, and so that'smy dream, that's my vision, and

(13:32):
I I see it coming to lifeslowly, like brick by brick,
because it was know I'm notbacked by like a big venture
capitalist firm that you knowit's been slow and steady, and
but now we're here, so now it'sit's time.
The big reveal is going to behuge.

Speaker 1 (13:48):
Well, we're so excited to be on board with this
tele wellness hub podcast.
As you know, I've been a guestspeaker a couple of times and
many of my friends are fans ofthis platform and kind of the
vision that we have on board.
I'll just have to say it's beena humbling experience to be
part of this community as well,because you know it's such a
demand for what we need havingproviders connect with others.

(14:11):
The topics that you speak abouton these podcasts are really
like hot button issues andthings that people can really
relate to on everyday levels.
Just out of curiosity, wheredid you kind of get this?
Where did you kind of get thispassion for this intersect, for
this, for this platform?

Speaker 2 (14:29):
Well, I think you know I've been a private
practice owner myself.
I've been a group practiceowner myself.
I understood the pain pointsand the struggles of being able
to share your voice while you'realso seeing clients.
Right, like that's, your mainpriority is your client.
And you know, sometimes therewere days I was in session back
to back eight to eight.
You know those were my longdays and on Wednesdays,

(14:53):
wednesdays, I saw clients eightto eight and you know you're
just hoping you have time to eatlunch and you know, call people
, make your documentation andrespond to insurance and
questions that they have anddifferent things with different
providers.
I just thought like wow, whatan amazing person, colleague.
I felt like really inspired andencouraged and motivated by each

(15:24):
encounter that I thought if we,if we can just showcase and
highlight and give, give aspotlight to this person of what
they're doing where they don'thave to do worry about like how
do I go about that myself?
Right, because, like I said,like you're just trying to
figure out, how do I make lunchfor myself, like make time for
lunch sometimes, I mean truly ifwe can figure out a way to make

(15:50):
it easier for providers to dothe wellness work that they do,
and also easier for potentialclients to get a glimpse as to
what a provider is like, likeeven their mannerisms, right,
like when searching for atherapist, you're like I don't
know, I guess I'll Google themand you don't know what it's
going to be like working withthem.
But how nice to get a littleinside glimpse as to you know

(16:12):
what they, what their expertiseis because they talked about it
on their podcast episode theirhistory, their viewpoints.
It brings an openness that Ithink is necessary in the mental
health and wellness field totake away some of that stigma,
to make it approachable.
And it's a platform wherepotential clients don't have to

(16:35):
pay and sign up to register.
They can freely search and findtheir ideal provider.
So in doing that, that's a winfor a provider too, because you
want to have the ideal clientfind you and you want to be the
ideal provider for your client.
So, um, there's just a lotthere for for what's driven my
passion.
But I think my experience as aprovider, um, in private

(16:56):
practice and as a therapy clientclient myself, ultimately is
the main thing that haspropelled this forward.

Speaker 1 (17:04):
Yes, and to your point.
I really love how TelewellnessHub really just gives an
opportunity to humanize us astherapists, because I think
sitting in the client role, theydon't get to know too much
about the therapist.
It's not actually a dualrelationship here, it's actually
one relationship that's veryone-sided.
So when you see our speakers onTelewellness Hub, you really

(17:25):
get to know them on a personallevel, what they're passionate
about, what their dreams are,what humanizes them, and I think
that I love how we have thatopportunity to get to know the
therapist on board.
So that is the right fit forboth the therapist and the
client.
Well, martha, I want to thankyou so much for being on our
podcast today and being on ourwellness journey.

(17:45):
As always, you've been a leaderin our field and I really
appreciate you coming on boardto share a little bit about how
you got started with CalWellness Hub.
And thank you, listeners, forbeing part of our show today.

Speaker 2 (17:57):
Thank you so much, it was a pleasure.
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