In this episode of The Thoughtful Entrepreneur, host Josh Elledge speaks with Sally Facinelli, CEO of Salty Dawg Pet Salon, about how she’s building one of the most human-centric franchise models in the pet grooming industry. Sally shares her journey from leadership and mentoring to scaling a national brand, offering powerful insights into systems-driven growth, empowering franchisees, and building a business that prioritizes both customer experience and operational excellence. If you’re interested in franchising or breaking into the booming pet care space, this conversation is packed with lessons you’ll want to apply.
Sally Facinelli’s career is grounded in empowering others—especially women—to lead with confidence. As the CEO of Salty Dawg, she has taken that passion into a high-growth franchise that offers spa-quality grooming experiences for pets. Unlike traditional grooming salons, Salty Dawg is built to reduce stress for pets, using high-end products and creating a calm, consistent environment.
Sally took over after the original founder, John, passed away and has since guided the brand into its next phase of growth. Her focus? Helping franchisees succeed with well-documented systems, proven processes, and turnkey business support. Franchise owners don’t need to be groomers themselves—instead, they benefit from Salty Dawg’s expertise in staffing, operations, and customer experience, while they focus on running and scaling their business.
Franchising, Sally explains, isn’t just about replication—it’s about optimization. From franchise disclosure documents (FDDs) to lease negotiation support and supply chain discounts, Salty Dawg is designed to give entrepreneurs a head start and a strong foundation.
Sally Facinelli is the CEO of Salty Dawg Pet Salon, where she leads the company’s growth through strategic franchising. A longtime advocate for female leadership and entrepreneurship, Sally brings decades of business experience to mentoring new franchisees and building a brand rooted in compassion, quality, and operational excellence.
Salty Dawg Pet Salon is a national pet grooming franchise offering a spa-like experience for pets and a turnkey opportunity for entrepreneurs. With a focus on high-end grooming services, soundproofed salons, and expert staff training, Salty Dawg empowers franchisees with the tools and support needed to succeed in the growing pet care market.
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I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!
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