Justin Neale - VP, Customer Experience - NAVBLUE - The Tom and Bob Show

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Justin Neale - VP, Customer Experience - NAVBLUE

April 6, 2021 • 28 min

Justin Neale joins Tom & Bob on the show to discuss the CX function at NAVBLUE, the challenges facing the airline industry due to COVID, and some of the long-term changes to the customer experience in the airline industry due to COVID.

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