Justin Neale - VP, Customer Experience - NAVBLUE - The Tom and Bob Show

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Justin Neale - VP, Customer Experience - NAVBLUE

April 6, 2021 • 28 mins

Justin Neale joins Tom & Bob on the show to discuss the CX function at NAVBLUE, the challenges facing the airline industry due to COVID, and some of the long-term changes to the customer experience in the airline industry due to COVID.

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.css-14f5ked{margin:0;word-break:break-word;display:-webkit-box;-webkit-box-orient:vertical;box-orient:vertical;-webkit-line-clamp:2;overflow:hidden;}Justin Neale - VP, Customer Experience - NAVBLUE