In this episode of The Tooth Sleuth Podcast, Greg Essenmacher sits down with Thomas Passalacqua—speaker, consultant, and dental operations expert—to talk about what it truly takes to level up in leadership, systems, and patient experience inside the modern dental practice.
Thomas shares the lessons he's learned working with dental teams across the country, breaking down why clarity, alignment, and accountability are non-negotiables for practices that want to grow with intention. His insights are grounded, practical, and built for teams ready to elevate how they serve.
Inside this episode:
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The mindset shift every leader needs to scale sustainably
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Why operational clarity drives both patient trust and team performance
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How to simplify systems so teams can execute with confidence
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The role of teaching, coaching, and real-time feedback in creating lasting change
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Why leveling up starts with owning your gaps—and building the habits to close them
Thomas also shares powerful takeaways on culture, communication, and the difference between managing tasks and leading people. If you're looking to upgrade your processes and your leadership, this is the episode to queue up.
🎧 Listen to TTS-139 Level Up w/ Thomas Passalacqua and learn how intentional structure, clear standards, and meaningful connection can transform your practice.
Connect with Thomas:
Website: [add link] | Instagram: [add link] | LinkedIn: Thomas Passalacqua
#ToothSleuth #DentalLeadership #PracticeGrowth #LevelUp #OperationalExcellence #PatientExperience #AuthenticLeadership #GnAConsult
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