There are two words that are probably responsible for launching more failed businesses than any other two words in the English language, and possibly in history: Great Job! This episode is more of an opinion, and it’s an opinion about one of my biggest pet peeves, and it is linked directly to trust, the lack of trust, the decline in trustworthiness, and the decline of excellence and exceptionalism. I will be using my trust model to explain why we do it, what are the consequences of it, and how to stop it.
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