How Pre-Arrival Grocery Service Is Creating Hotel-Like Experiences with Milad Ghods of Bellhopt - Vacation Rental Show

What if you could offer hotel-level concierge service to your vacation rental guests without adding any workload to your team? Milad Ghods, co-founder of Bellhopt, joins Lynell Gordon on The Vacation Rental Show to share how his company is solving a problem 87% of guests experience: making that first-day grocery run. After countless trips where he and his co-founder arrived exhausted at rentals only to find empty refrigerators, they created a pre-arrival grocery service that operates entirely on autopilot for property managers. In this episode, Milad reveals how Bellhopt's ordering platform with 20,000 SKUs creates magazine-perfect refrigerator presentations across 20 states. He discusses the white-label approach that makes property managers the heroes, the integration capabilities that eliminate operational burden, and the results-driven business model with no subscriptions, no contracts, and automatic commission payouts. Most remarkably, Bellhopt has achieved 100% property manager retention over 4.5 years. Discover how concierge services are becoming the secret weapon for differentiation in an increasingly competitive market. This episode is sponsored by Streamline.