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September 9, 2021 12 mins
COVID-19 forced changes that were stressful -- but ultimately led UCHealth Medical Group to expand its virtual platform into specialty clinics and reduced its no show rate, too. Direction of Operations Christine Luckie shares their success story and discusses: What’s next? Read the related blog here: https://www.healthcarousel.com/resources/the-surprise-solution-to-no-shows-at-this-healthcare-facility Read the episode transcript here: https://www.healthcarousel.com/expanding-the-virtual-platform-in-specialty-healthcare-clinics
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