Whether it’s a language barrier, a generational gap, cultural misunderstandings, or the invisible walls built by socioeconomic class, communication in today’s world can be complex and challenging. More often than not, miscommunication isn’t just about words; it’s about tone, context power dynamics, and the silent biases we carry.
In a setting with high-stakes such as healthcare, where an interaction could literally affect lives directly, bridging these gaps is very critical. Inspired by her mother - a dedicated doctor who served patients from all walks of life - Shweta Ramkumar learned that true connection in healthcare is more about meeting people where they are, listening deeply, and leading with compassion.
On this episode of The Workplace Communication Podcast, we’re talking with Shweta Ramkumar, a Communication Coach in the Healthcare Industry, about how meaningful communication is much more than just speaking the same language - it’s about connection, empathy, and understanding people’s lived experiences.
Leadership tips you won’t want to miss:
🎙️ Recognizing and navigating cultural nuances in patient care
🎙️ Building trust across class and language divides
🎙️ Adapting communication styles to serve both team dynamics and individual needs
🎙️ Cultivating empathy as a strategic leadership skill
Shweta Ramkumar helps healthcare professionals from English as a Second Language backgrounds to become more collaborative, influential and empathetic communicators. This will result in them building better relationships with patients & colleagues in addition to achieving workplace excellence and success.
If you’re looking to communicate more effectively and build bridges in a diverse healthcare environment, then this episode is for you!
If you’ve enjoyed this episode, please be sure to subscribe and leave a review.
🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/
For a full written transcript of the episode, please see the show notes at the link above.
Shweta Ramkumar’s contact information:
Lindsay’s contact information:
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