In this episode:
- Current state of auto industry, particularly EVs, from an industry perspective and utilities perspective
- Key data trends the industry is leveraging for innovation
- Importance of analyzing customer data
- Leveraging this data for customer-facing strategies
- Challenges utilities face in collecting requisite data to support EV adoption
- Are EVs digital products?
- Concerns utilities have in enabling EV commensurate with legislative targets
- Digital capacities helping utilities address these concerns
- Future of auto industry in terms of digital innovation
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