February 24, 2025 • 35 mins
This episode reflects on the complexities of ordering pizza and the biases that can surface during seemingly mundane tasks. Through the lens of a frustrating experience with Papa John’s and its call center, we examine themes of racism, cultural misunderstandings, and generational shifts in perceptions regarding food service.
• Reflecting personal experiences with Papa John’s
• Discussing pizza preferences and market comparisons
• Reliving frustrations with call center ordering
• Analyzing delivery issues and customer experience
• Exploring the unexpected turn into conversations on race
• Emphasizing self-reflection and cultural perceptions
• Encouraging listeners to rethink common biases
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Chris (00:00):
Top Shelf Stories with J, chris and Tony.
Tony (00:25):
Have you ever been falsely accused of something, something
that made you took a good hardlook in the mirror at yourself
and really think could they beright?
I don't know.
I'm gonna tell you about myexperience with papa john's and
racism.
What?
There's a restaurant not farfrom my work.
You may have heard of it.
(00:47):
Can we call it?
It's a real timeout.
Chris (00:49):
You told me the name of this particular establishment
and I don't know if restaurant'sthe right name.
Tony (00:55):
It's definitely a restaurant.
Okay, all right, carry on.
So the fine dining restaurantcalled Papa John's.
Chris (01:02):
Ooh Italian Sounds.
Tony (01:04):
Italian.
It's Italian, Although I thinkJohn is not technically Italian
but he specializes in Italiancuisine.
Chris (01:14):
Well, I just know, it's pizza, it's pizza, it's pizza.
That's why I said Italian.
Tony (01:19):
So out of all the kind of fast food style pizza, the not
mom and pop the big chains, papaJohn's is my all-time fave.
Chris (01:30):
You know, everyone gets some things wrong, that's fine.
Jay (01:33):
I don't know why that is my worst.
Chris (01:35):
Because he doesn't have a Jets in his head.
Tony (01:37):
I don't know, man.
I've had Jets several times.
I've never had that Justbecause of you, chris, but, papa
John's, there's something aboutthe rubberiness of the crust
that draws me in.
Chris (01:51):
Is it the heartburn that you get that reminds you for
days that you had Papa John's aday or two ago.
Tony (01:55):
The seeing the box and immediately needing Pepsod.
That's kind of my jam.
Jay (02:00):
He likes the prepackaged melted butter with garlic chunks
in it.
Tony (02:05):
The three days of burping Papa John's.
Yeah, it's my thing, right it's?
Chris (02:10):
a particular burp.
It doesn't even have to comeout as a burp and you can still
taste it.
Dude, is there any Hold on Timeout?
Is there anywhere in the world?
Because Papa John's gives youthe pepperoncini.
Is there anywhere to getpepperoncinis?
Tony (02:26):
besides ordering a large papa john's two top actually.
So we have a recipe we make atour house all the time, called
mississippi pot roast, and, uh,you need six pepperoncinis to
make it so we can?
We can only have it after we'veordered papa John's six times.
But yeah, there's somethingabout them, man.
(02:47):
I love them, and they're notthe cheapest.
They're not your Little Caesars.
Chris (02:52):
They certainly used to be .
Tony (02:54):
They're very pricey.
I mean it's 20 bucks for apretty basic pizza there.
Jay (02:58):
I don't know.
I think Domino's is probablythe cheapest.
You ever see that commercialabout $19.99?
No Little.
Caesars is by far the cheapest.
Tony (03:06):
Domino's is pretty cheap.
They got a hot and ready $3pizza.
Jay (03:09):
You see, a feed your whole family for $20?
Chris (03:12):
It's like $8 now for a hot and ready.
Jay (03:13):
What yeah?
Chris (03:14):
There you go See.
They try to make it look likeit's different by making half of
it only cheese sticks, crazybread or something but, it's
just the pizza dough cut intostrips on the one side.
Jay (03:27):
Every fast food place, and I'm going to call it a fast food
place.
Tony is going up like crazybecause of the fucking customers
.
I got a fucking large fry fromMcDonald's.
It was almost $5 for a largefry from McDonald's.
Chris (03:42):
Hold on Because of the customers.
Jay (03:44):
I meant to say employees, the employees getting paid.
Tony (03:47):
Yeah, but if you had the McDonald's app, it's any size
fry for $1 one time a day.
Jay (03:52):
That makes no sense at all.
What, yeah?
How come we didn't tell me this?
Chris (03:55):
before we went to McDonald's.
They're also free on Fridays.
What yeah?
Tony (03:58):
on Friday.
Chris (03:59):
No purchase necessary.
What, yeah, just necessarily.
Tony (04:02):
Yeah, you can go through the drive-thru and get a large
fry for zero money are youthinking this is the 90s?
Chris (04:07):
I don't remember this ever you gotta get the app, bro,
I don't I don't go tomcdonald's enough because, I
have no idea.
Tony (04:12):
I never heard of this so anyway, yeah, go ahead uh, so I
work in a different city that Ilive and whenever we do
something pizza-related at mywork, I always go Papa John's
they're my jam, I call them.
I spend $60 on three pizzas.
Chris (04:33):
They are everywhere too.
Tony (04:36):
Have it delivered.
Chris (04:37):
It's all good, right?
Are you getting your slice ofthe pie rewards?
Tony (04:39):
speaking of apps no, I actually don't have their app.
What the hell dude Like everysix pizzas free or something.
Yeah, but I don't order shitonline.
Chris (04:48):
But I don't even think it has a scanner receipt, I bet.
Jay (04:51):
How do you guys know all these fucking coupons?
And because I'm cheap.
Tony (04:54):
As the story goes on, you'll you'll know why I'm about
to start using papa john'sonline.
Okay, so we used to order allthe time for the shop.
You know you call the storesome fucking, some dude that's
high as hell answers the phoneafter like 17 rings yeah, 17
rings puts you on hold for 17minutes thank you for calling
(05:16):
poppy chance.
Chris (05:16):
Can you hold yourself before you can even say no,
picks back up I give them, uh, Igive them the instructions.
Tony (05:21):
I tell them where where my shop is.
I tell them it's in the middleof.
I tell them where where my shopis.
I tell them it's in the middleof the building, coming through
the front door is anybody thefuck.
Jay (05:28):
What is a motherfucker order pineapple?
Tony (05:31):
so maybe, like a year, year and a half ago, do I order
pineapple.
Yeah, crazy motherfucker dude,it's delicious, sweet and savory
, are you fucking crazy?
Jay (05:42):
it's the best.
That's why that costs sixdollars a piece.
Tony (05:44):
You're getting real fruit so anyway, before I was rudely
interrupted, I was talking abouthaving this papa john's
delivered to my warehouse.
So about a year and a half agoI went to go call him and I
didn't get the store, I got afucking call center Nice.
Chris (06:04):
Good work, gotta keep constant In India.
Tony (06:08):
Yeah.
Jay (06:08):
So All the voices sound the same.
Tony (06:12):
So I'm on the phone with this lovely Indian lady trying
to explain to her how to get tomy shop, which she has no frame
of reference.
You know where the light is nextto the McDonald's.
Yeah, you know it's like turnnext to the goat.
You know it's like turns into awhole big thing.
Where I'm, where I'm fuckingarguing with or not arguing, but
(06:32):
giving her the instructionsthat never gets relayed to the
store and uh, um, so thedelivery driver can't find my
place and I get my pizzas likean hour and a half later.
They're all ice cold.
Chris (06:49):
They went to the wrong place they're curling up like
they've been on the stove for aweek they go to the back of my
warehouse all the time whichdelivered nobody.
Tony (07:00):
nobody can hear them back there, so they sit back there
and then they start calling andit's always a pain in the ass.
I liked it a lot better when Icould talk to the store.
Jay (07:11):
I've never had that.
It's so weird.
Tony (07:14):
And call it me being fucking out of date, that I
don't like to do shit on theline and shit like that.
Jay (07:23):
I don't think many stores do that.
I've never had that happen,ever.
I mean, why did you order?
Tony (07:27):
Domino's does it now too.
So I swore off like a year anda half ago, papa John's.
Chris (07:35):
All together, all together.
I don't think we've had PapaJohn's here as family dinners
ever.
Tony (07:39):
No, like for two years.
Chris (07:41):
We had it it once, and that was a time with the time, I
thought I was gonna say thatwas it the reason, me?
Jay (07:48):
what was the reason that you swore it off?
Because you had diarrhea afterfor days?
Tony (07:52):
no, because the ordering process has now become a burden
to my life.
Right now I gotta call, I gottatalk to somebody who doesn't
speak english and doesn't knowthe neighborhood and try to try
to decipher what they're tryingto say to me.
And then I gotta give them mycredit card info and I'm gonna
(08:12):
tell you, india's track recordisn't very trustworthy when it
comes to dishing off justfucking credit card numbers.
Okay, and I'm not trying tohave my work card numbers stolen
and sold Every time.
Jay (08:27):
I order Chinese food, that's what happens.
Tony (08:30):
So maybe it's just me being ridiculous or whatever,
but I swore off one of myfavorite things in the world to
eat for fast food and I honestlywas sad about it.
Chris (08:42):
But then you weren't going to go to anyone ever,
because you always call.
Tony (08:45):
But then hold on, you didn't get a call center.
Right by my house, a subwaywent out of business.
Chris (08:52):
They don't go Lies, lies yeah.
Jay (08:55):
They just.
Chris (08:56):
I'm calling lies Subway.
They moved.
Jay (08:57):
Subway.
They moved somewhere better, nothey didn't actually actually.
Tony (09:00):
Neighborhood sucks, subway closed because it's not bougie
enough for my area.
Yeah.
Jay (09:06):
The people in my area don't fuck with Subway, I agree.
So they put a Papa John's there.
Papa John's, Papa John's comingBro.
Tony (09:13):
Papa John's moved in and it's right next door to the only
Asian food restaurant.
I think it's a downgrade.
So the kids said what is thatplace?
And I said that's Papa John's.
I said they make the best fastfood pizzas on the planet, right
?
So my wife orders one, and sheorders on the line like she does
(09:37):
.
She orders on the line, on theline.
Jay (09:40):
On the line, I mean you can take away the part.
Chris (09:44):
Through the internet.
Thank you, Al Gore.
Jay (09:49):
She does www.
Tony (09:50):
So she calls to her computer and types in www.
Jay (09:55):
What does that mean?
What does that stand for, Tony?
Chris (09:57):
Mechanical keyboard sound clicking in the background.
Jay (10:00):
What does that stand for, Tony?
Worldwide web oh.
Tony (10:04):
Ding ding ding, ding.
Oh, I still, you got a prize Ionly know that because when I go
to google something, I don'tabbreviate it.
I type in worldwide web dot.
You're fucking nuts, papa,johns dot com.
Um, so my kids wanted to try it, right.
So we get it one night and uh,dude, the kids love it.
Chris (10:31):
They never tried it, never they never fucking cleaned
their plate and they did thekids absolutely loved it.
It's that garlic butter saucecup dude they've enjoyed, they
won't even try it.
They don't even know whatthey're missing.
They won't even dude, theywon't even try it.
They don't even know whatthey're missing.
They won't even try it.
Jay (10:49):
You should sneak it in their food, like that story you
told me earlier so.
Chris (10:55):
So Guess what I used garlic butter sauce underneath
your cheese.
Tony (11:01):
Just lift the pizza up, put it underneath the pizza on
the cardboard and just let itsoak in there, okay, so my wife
my wife is going out to dinnerwith her friends last night, so
it's boys night, right, and I'mlike what you motherfuckers want
to do for your motherfuckercome here, motherfuckers.
Jay (11:20):
What do you want?
Tony (11:21):
and and then I got a four-year-old and an 11-year-old
jumping up and down saying, insync with each other Papa John's
, papa John's, papa John's.
Chris (11:32):
That's too much.
Tony (11:36):
And my face goes pale, my hands go numb.
I'm like, fuck, what do I do?
Because I made a pact to myselfthat I'm not fucking talking to
India to get a goddamn pizza.
I'm not doing it and yourwife's not there.
Jay (11:53):
And.
Tony (11:53):
I'm not doing on the line.
Jay (11:54):
And my wife's gone.
Chris (11:56):
You could have called her and she could have ordered on
the line from her restaurant.
Tony (12:01):
Well, I should have thought of that.
Chris (12:04):
Hey, honey can you go on the line I was?
Tony (12:08):
trying to prove to her that I was an adult and then I
didn't need to call her dumbestfucking things in the world.
Plus, you had already called herto help find, like your
basketball or basketball shoesthat you don't know where they
are you know there's nothingworse than her being out with a
bunch of other adult friends ofhers and having a husband call
(12:29):
say, uh, me and the boys want apizza.
Would you mind placing thatorder?
Because she can't do it.
She can't.
She can't do that in front ofher friends, she can't be like.
Oh, my husband called anddemanded I order him and him and
the kids a pizza.
Like I'm gonna get a big fuckyou and I'm gonna get treated
like shit for a week.
Chris (12:50):
You're gonna have to sleep in the same room with her
for a week.
Jay (12:53):
No, she'd never get that mad.
Just step outside and order.
Tony (12:56):
It'll take you five seconds so so I decided and this
is the fucking craziest thingabout me, because, like I don't
really go through drive-thrus, Iusually go in and order Like
I'm that kind of person, don'tlook for a drive-thru.
Jay (13:12):
You go in and order a pizza .
Chris (13:13):
It's going to take an hour.
Tony (13:15):
I fucking drove to Papa John's with my 4-year-old, I
left the 11-year-old at home andI went inside and ordered a
pizza.
Chris (13:23):
Okay, they and I went inside and ordered a pizza.
Tony (13:26):
Okay, they probably didn't even know what to do with
themselves.
They're like looking for anorder pad.
Chris (13:30):
They didn't know what to do the guy's like?
Tony (13:32):
well, say what you want and I'll see if it comes up on
that screen that tells us whatpizzas to make you know he's
like.
Chris (13:40):
Can I call the lady from India real quick?
I'll put us on speaker.
Tony (13:45):
So this kid who comes up to the registers like maybe 16
years old, I don't know.
He looks like he could be 11, Idon't know and he comes up to
the register, he takes my orderand while I'm ordering it, the
manager is making it.
So it's in the oven before thekid even hits total.
(14:06):
The guy's listening to whattoppings I'm ordering he's just
making it right.
So I pay for my pizza and I sayto the kid I'm like, hey, if I
want to order a pizza over thephone, can I talk directly to
the store, or do I have to talkto india, did you?
(14:28):
Say it just like that I said itjust like that and the kid goes
I don't know.
I've never had somebody callthe store and place an order.
I don't know how that works.
Let me go get my managerfascinating dude.
Chris (14:42):
That is fascinating I can't believe that so this man
where have we come in this world?
The kid doesn't know how toanswer the phone and write down.
He has no idea.
He doesn't know how to writedown lg pep ex he's a 16 year
(15:03):
old kid bro.
Tony (15:04):
He'd be like it'd be better if I just gave you my
phone number and you texted itto me.
Chris (15:09):
He's like yeah, you want to order pizza?
Yeah, yeah, here, text me so sohe pulled.
I'm at papa john's man ontwitter hit me on messenger papa
underscore John's one, two,three man.
Tony (15:28):
You're going to have to Venmo me the money you know.
Chris (15:33):
Oh shit, dude, no fucking way.
Tony (15:36):
So he calls for the manager.
Manager comes out.
Now let me set the scene on themanager, okay, he's already got
your pies in the oven, thoughhe's ready to work.
Chris (15:44):
He's working, he knows.
Tony (15:45):
He sounds older.
Got your pies in the oven,though.
He's ready to work.
He's working he knows he soundsolder pies in the oven, the guy
, the guy comes out from himback.
Uh, I'm gonna set the stage forthe student, possibly as old as
22 years old.
Okay, on top of his shit.
Caucasian male 115 pounds tops.
Chris (16:15):
Very thin.
Tony (16:16):
Oh, very thin, Gross Ponytail.
American flag headband holdingthat ponytail back.
Solid, super blackggly mustache, no beard, button down Papa
(16:37):
John's shirt.
Chris (16:39):
Full of white powder.
Tony (16:41):
Full of it from that to toe.
How do you wash that?
Chris (16:45):
shit.
Tony (16:45):
Their washing machines must turn out pizza dough like
crazy and uh and sweat pants,okay, so you got a pretty good
image of what this dude lookslike in your head, right?
Chris (16:56):
yeah, yeah, sort of sort of I think I bought mushrooms
from him at a music festival forsure, for sure he looks like
the alternate for workaholics.
Tony (17:08):
So, uh, he comes out and he goes the.
The guy who went and got himsaid hey, this guy has a
question for you.
Couldn't even relay it.
So the manager goes what can Ihelp you with?
And I said I was just wondering, am I able to talk directly to
the store or do I have to talkto India to order a pizza
(17:32):
through you?
He gave you his cell phonenumber and the guy with straight
face he just starts nodding hishead.
He goes hmm, yeah, yeah, no.
So the thing is is he's likeyou're actually going to want to
order through India?
He's like, because the thingwith India is they have all the
(17:53):
coupons and promotions for allthe locations.
So when you call in and youtell them the area, they have
all the regional coupons for you.
He's like we don't know whatthey are in the store.
Chris (18:05):
Oh man.
Tony (18:06):
So if you order through us , you're gonna pay full price
just like you did just today, ifyou order through india, he's
like you're gonna, you're gonnasave some money.
And I said okay, and then thisis where shit got weird, wow.
So then he slows it down and helooks, looks at me, dead in my
eyes, and he goes yeah, you know, the India thing actually works
(18:31):
out really good.
It comes right to the store, weget it, we get it going quick.
And uh, he is like but Iunderstand, a lot of the older
generation is really racistagainst people from India and he
goes you know, if you have thecapability of using a smartphone
, uh, it would be just as easyfor you to order online and then
(18:55):
you wouldn't have to give youknow india your credit card
number, because everybody inindia steals credit cards.
This is all sarcasm yeah dude.
No, he went on like a threeminute rant calling me racist to
my face because I didn't wantto give my credit card over the
fall highlighting how they stealthe credit cards or that was
(19:18):
your racist point of view that,no, he, he just kept going on
and on about how the most racistthing people of my generation
can do is be racist againstpeople from india wow dude
that's it's a I think it's likethe kids racist from customer
(19:40):
service.
Chris (19:42):
a good old-fashioned handshake and a smile with this,
are you?
Tony (19:46):
kidding me.
So here's the deal.
After he gets done calling meracist, he was like is that all
you needed, sir?
And I said yeah, I said I thinkI think you pretty well
answered my question and uh, thekid, the kid who was helping me
hands me my pizza and I'm likewhat the fuck?
(20:14):
as after the racial comment yeah, so he hands me my pizza he's
done in three minutes and I gohow is my pizza done already?
He's like, well, I had it madebefore you paid.
And he goes and I put it intothe conveyor and the conveyor
takes four minutes to cook thepizza.
And I said, well then I'm justcoming in and ordering the
(20:37):
fucking pizza every time.
You can give me a lecture onracism while it cooks and you
can hand it to me.
I'm like I'm fucking not doingany of this.
And then, of course, the dudegoes outside.
While I'm going outside with mypizza to go home, I get in my
truck and now I'm facing thestore looking at him and he's
(20:59):
outside and he's smoking withone hand and vaping with the
other hand.
Chris (21:04):
It's probably because he was vaping weed.
I want to know.
Smoking nicotine.
He must have been or smokingweed and vaping nicotine.
I guess it could go either way.
Tony (21:12):
I thought it was really bizarre to watch him with a
cigarette and a vape in one handand taking alternate puffs off
you think his media-filled,hate-driven brain was so worked
up that he needed to feednicotine into himself with two
different sources.
Chris (21:32):
I don't know how could people be.
I mean, he's a young kid.
You said he's what?
Like probably 20-something.
Tony (21:39):
Early early 20s man.
Chris (21:43):
That person should have been happy at an opportunity to
talk to someone.
For Christ's sake.
Jay (21:48):
All I want to know is what they put in that dough that it
cooks in four minutes.
I think it's the oven, bro.
I think there's like plasticparts in there that expand and
explode for sure and heat upinside.
Tony (22:01):
Yeah, it's like when subway got busted for using yoga
mat.
Chris (22:05):
Well, you said it was an old subway location maybe it's
just leftover six foot bread'salready made, bro.
No, I mean speaking of subway.
They've, they've cooked up.
They used to cook up pizzas inthat like microwave oven yeah,
but oven.
Tony (22:23):
But the difference is papa john's actually starts with, I
don't believe, four minutes.
Chris (22:29):
Was it cooked fully?
Yeah, it couldn't have beenfour minutes and perfect it
wasn't four minutes then becauseyou, you you said he put it in.
While you were ordering it, thekid had to work the register.
He's not used to workingbecause he doesn't, and then he
had like you probably paid withcash too, you fucking we got
another old in here.
Tony (22:48):
Hey, you got any change in your truck, because we got an
oldie in here, he's like I'mgonna have to Venmo you your
change.
Jay (22:56):
Yeah, they can't change money, that's wild dude.
Tony (23:00):
So I did what anybody would do in my situation.
I got back in my car and on theride, the three-minute ride
home, you called corporate.
Chris (23:08):
I called my mom.
Oh, I thought you calledcorporate.
Tony (23:11):
I'm like hey, ma, do you think I'm a racist corporate?
I'm like, hey, ma, do you thinkI'm a racist?
And and I explained it to mymom and she's like well, I ain't
trying to give my credit cardto india either.
Like that's fucking crazy.
Like who would give theircredit card number to somebody
overseas?
Chris (23:29):
I'm not afraid to give anyone my credit card number,
because the bank will just giveyou your money back.
If something happens, I'mpretty good with it.
Yeah, but it's a pain in thefucking ass especially if it's
locked in with payments.
No, especially yeah when youhave everything paying through
shit.
Yeah, that's, that's the worstthat's why so?
Tony (23:50):
help me understand, because I looked in the mirror
for almost an hour at myselfthat you let this.
Jay (23:58):
That's the least amount of time am I?
Tony (24:00):
am I some kind of?
Am I some?
Chris (24:02):
kind of boomer racist no, dude, you just let some fucking
snowflake get in your head,dude he's totally in my head to
the fact that now I feelobligated to go down there again
to prove to him that I can infact order over the phone.
You just want to order a bunchof them online for pickup though
(24:24):
, so you can go in there and belike hey, Steve, Thanks for the
advice I got $2.50 off my pizza,steve, you think somebody 22
years old, is named Steve Braden.
It's Caleb.
Jay (24:39):
It's something weird yeah.
Chris (24:40):
The names man.
That's another thing.
Jay (24:43):
Walk in there with a black face in order of pizza and then
see what he says Just put someblack makeup on, make yourself
look black.
Tony (24:50):
And say do you think this is racist?
Yeah, exactly, I'm guessing theanswer would be yeah.
Chris (24:55):
My question would be do you think this call center
orders for more than just PapaJohn's?
Tony (25:02):
Well, I know Domino's does it too, of course, because now
I cut Domino's off.
Do you think so when?
Chris (25:06):
you call, do they just know like?
Based off like the caller'srequested phone number.
There's a color button for eachrestaurant.
Jay (25:14):
Yeah, there's a color button for each restaurant.
Chris (25:16):
Papa John's is orange, so do you think they might
accidentally answer and be likehi, this is cheap, there's
17,000 callers in front of them.
Yep, fucking America must begreat.
Jay (25:26):
Look at all these different restaurants.
Hey Arab, can you go get the?
Chris (25:32):
Dude, I don't know about that, but do you think that they
answer the call andaccidentally give the wrong
restaurant ever Sure?
Or do you think it's like, hey,susie.
I don't know, man hey yourname's Susie today and you're
working for Papa John's?
Yeah, I don't know.
Thank you for calling PapaJohn's.
(25:53):
My name is Susie.
Jay (25:57):
But I've noticed.
How can I?
I help you.
Tony (25:58):
I've noticed that for you people at home.
Chris looked at an imaginaryname tag on his shirt when he
came up with his name that'spretty slick.
Jay (26:09):
Do you notice that their name?
Uh, the voices always sound thesame with the women from india.
Yeah, notice that.
Why does it?
Sound the same with the womenfrom India?
Yeah, you notice that.
Why does it sound exactly likeyou've talked to this person
before?
Like I've talked to you before,haven't I?
On Spectrum.
Tony (26:24):
No, that is racist.
Yeah, don't you think that too?
Jay (26:30):
But it does sound the same, don't you think to?
Chris (26:31):
an Indian woman who lives in India that all American
males who call sound the same.
I guess we kind of have somedifferent dialect with the
southern draws.
Jay (26:42):
I mean, I think Australian is going to sound different than
American.
But I guess, yeah, you couldsay yeah.
Chris (26:49):
She answers and she's like, oh, it's another
undereducated male Fromscholarship.
These guys are so stupid.
I don't know I just I mean I,people who know more than one
language, is fascinating to me.
I don't know why I don't knowanother language, that's why
they have the job I wish I didknow another language, because
here you can survive with onlyone language.
(27:10):
I think most places you can.
Jay (27:12):
It's tough.
They teach it in school,throughout school.
Chris (27:15):
Predominantly.
It seems a lot of people learnEnglish.
Yes, Like worldwide.
Jay (27:20):
Yeah, they teach it in school.
They teach English as the main.
It's like math.
I don't think it's going to belike that.
Chris (27:25):
I don't think it's going to be like that for long if
23-year-old managers from PapaJohn's can't handle an
interaction with somebody fromthe suburbs like bro, we go
everywhere, americans goeverywhere and he's probably,
he's probably telling the storyright now on his podcast going.
Tony (27:45):
So this fucking racist boomer comes in right, yeah, and
he starts throwing an irate fitabout india and I thought he
was gonna rob the place, youknow.
Jay (27:55):
Like he was fucking terrified I thought you looked
like an undercover cop, tony, soyou're not a robber I love
online ordering.
Chris (28:03):
I order everything on my phone.
It keeps track of points, theygive you rewards, all these
other things.
It's super easy.
But what I've noticed is myfavorite pizza place.
They want you to text messageyour order in.
I can get the best deal if Ijust text message the pizza
place, jets, that I want a pizzaand I'm supposed to type out
(28:26):
what I want, or do they askquestions back in an automated
fashion?
I've not tried it so I'mboomered on that.
I don't know if I can do it.
Tony (28:36):
There's only one place that I'm willing to order online
at, and that's just.
It's just a time thing.
What is it?
Because when I want it and Iwant to go get it, if I go
inside and order it, I have towait 20 minutes plus.
Well, what is itave's hotchicken?
(28:57):
Yeah, what the fuck?
Yeah, you want to order thatahead for sure is that in west
alice oh, there's one in theparking lot of this building oh,
there is yeah, I didn't knowthere was one this close, yeah,
where teriyaki madness was ohshit, I've been eating there at
least once a week.
Chris (29:14):
Sometimes they make these fire chicken breasts or chicken
oh wait, a second and chickentenders is that the fucking
place next to kidoba?
Jay (29:21):
it's like a nine dollar chicken tender I was staring at
so good I was staring at that,at the light, waiting to take a
left, and I was like this isweird, that that's right in the
same building it doesn't evenmake sense how fucking good it
is yeah really what is?
Chris (29:37):
it is so fucking the only one I knew about was the one
down.
Tony (29:40):
There's one on the east side and one in the nominee fall
.
So what?
Jay (29:43):
do they primarily serve?
Uh, chicken tenders and chickensliders is this what I heard on
the radio not too long ago thatI don't know, I don't listen to
the radio.
This is coming from a differentstate, Western states.
Chris (29:57):
He only listens to this unnamed unsonged podcast.
Tony (30:02):
It's the fastest growing restaurant in the world.
I think that's what I heard.
Chris (30:06):
Really, yeah, wow, interesting.
How much is a franchise?
I don't know.
You can buy it, if you can buyit with the old drug.
Jay (30:14):
I can buy with.
You can buy.
If you can buy with the oldjunkie, I'll buy let's go with
you, chris.
Tony (30:18):
You know who owns it dave from wendy's.
Chris (30:22):
No dave, what is his god?
John, from papa john samuel ljackson no shit and drake wow,
what really I'm shocked howexpensive it is, though but it's
so, it's, but it's so good it'snot.
It's cheaper than McDonald's.
Tony (30:40):
Dude, you get two chicken tenders and fries is like $23.
So what I get is just thechicken slider, which is a full
sandwich.
It's a full chicken breast on abun with coleslaw.
Chris (30:51):
Well, it's a chicken tender, but yeah.
Jay (30:53):
Is the chicken ground up like McNuggets and shit, or is
it a nice crisp chicken?
You want this shit, dude,you've never had it.
Chris (31:00):
You want this shit, dude.
Their breading's like full cornflakes on the son of a bitch
breading.
It's so good.
Tony (31:07):
So their meals don't come with a soda, they don't come
with anything to drink.
Chris (31:12):
But the chicken sandwich and fries meal is 9.99, which is
less than what a big mac mealis yeah, I suppose it's much
better too, but, like you said,it takes a long time because
you're ordering it online.
Tony (31:24):
You're getting around so the the kid got to you no, I I
started ordering them onlinebecause I wanted it real bad,
but I didn't have a lot of timeyep, so you just do it while
you're running.
So what do you?
What do you want to tell?
Jay (31:38):
my customer's house.
It's someone listening to thepodcast right now.
What do you want them to know?
Tony (31:43):
you basically want them to know that I'm not a racist that
life is changing and you haveto know me in real life.
You know that I'm probably nota racist.
Jay (31:54):
No, you have one black guy in your team.
Tony (31:58):
I know three black people.
Let me see a picture, whatever.
Jay (32:04):
One of me at their house.
No, you're just next to them.
Give them a high five orsomething.
Tony (32:08):
Oh, dude, I could come up with those Let me go back to my
phone in 2003.
Jay (32:14):
So I just wanted to know what you wanted to tell the
people about it.
Basically, that you're notracist.
I'm not racist.
Chris (32:23):
But fuck call centers for real Tony, I'll bet you can
prove you're not racist bysaying you've actually never met
a person from India, like aperson who lives in India.
Yeah, I've never met a personin india.
How would it be possible?
For you to be racist againstsomeone or some type of
(32:43):
generalized individual you'venever even met in your life, but
I know hella indians that livehere, but caleb from papa john's
fuck that guy disagrees fuckthat guy tony, all I can say is
don't you love the Indiancustomers?
Tony (32:59):
I do, I do.
They pay their bills just likenormal, regular.
They're all dentists too,aren't they?
No engineers or dentists.
I got involved with a group ofIndian engineers that basically
paid my bills for a couple ofyears.
They love buying properties andremodeling them.
Jay (33:22):
They probably own one of those call centers.
Probably you can own it fromthe United States.
You called my call center, Tony.
Oh cool, Keep 5% off.
Chris (33:32):
We'll call this one call center fast food pizza I say a
lot.
Tony (33:38):
I say we start a call center here and we hire
recovering uh, not quiterecovering drug addicts not
quite recovered we pay cash, isthat also working on every?
Jay (33:52):
We're going to get them from Tony's total donations Cash
at the end of every day.
Tony (33:57):
Cash at the end of every day.
Chris (34:01):
Shifts are every other day.
We'll let you spend your money.
Come on back, make some moreSpend it Come on back, make some
more.
Tony (34:08):
We'll put hundreds of people on the schedule every day
hoping that five show up everyday hoping that we'll bring
these jobs back to America at afair rate of $20 for the day.
Cash Dude.
Chris (34:23):
I think you're onto something, man, we don't want to
fix the drug problem.
Tony, there's no way anybodycan fix the drug problem, the
only drug problem is peoplecan't afford them.
Tony (34:33):
We might as well lean into it.
Use it to our ability Advantage, use it to our advantage.
Cue the music.
That's our show for today.
Let us know, hit us on somekind of forum we're on with,
whatever our podcast is named.
Let me know whether you thinkI'm a racist after listening to
(34:55):
this Cause I don't think I am.
Chris (34:56):
Yeah, comment in the chat .
If we're about Tony's level ofacceptance, go to wwwwhatever.
Tony is a racistcom.
Tony (35:08):
Let's talk to you next week.
See you next week Y'all.
Top Shelf Stories with J, chris and Tony.
Tony (00:25):
Have you ever been falsely accused of something, something
that made you took a good hardlook in the mirror at yourself
and really think could they beright?
I don't know.
I'm gonna tell you about myexperience with papa john's and
racism.
What?
There's a restaurant not farfrom my work.
You may have heard of it.
(00:47):
Can we call it?
It's a real timeout.
Chris (00:49):
You told me the name of this particular establishment
and I don't know if restaurant'sthe right name.
Tony (00:55):
It's definitely a restaurant.
Okay, all right, carry on.
So the fine dining restaurantcalled Papa John's.
Chris (01:02):
Ooh Italian Sounds.
Tony (01:04):
Italian.
It's Italian, Although I thinkJohn is not technically Italian
but he specializes in Italiancuisine.
Chris (01:14):
Well, I just know, it's pizza, it's pizza, it's pizza.
That's why I said Italian.
Tony (01:19):
So out of all the kind of fast food style pizza, the not
mom and pop the big chains, papaJohn's is my all-time fave.
Chris (01:30):
You know, everyone gets some things wrong, that's fine.
Jay (01:33):
I don't know why that is my worst.
Chris (01:35):
Because he doesn't have a Jets in his head.
Tony (01:37):
I don't know, man.
I've had Jets several times.
I've never had that Justbecause of you, chris, but, papa
John's, there's something aboutthe rubberiness of the crust
that draws me in.
Chris (01:51):
Is it the heartburn that you get that reminds you for
days that you had Papa John's aday or two ago.
Tony (01:55):
The seeing the box and immediately needing Pepsod.
That's kind of my jam.
Jay (02:00):
He likes the prepackaged melted butter with garlic chunks
in it.
Tony (02:05):
The three days of burping Papa John's.
Yeah, it's my thing, right it's?
Chris (02:10):
a particular burp.
It doesn't even have to comeout as a burp and you can still
taste it.
Dude, is there any Hold on Timeout?
Is there anywhere in the world?
Because Papa John's gives youthe pepperoncini.
Is there anywhere to getpepperoncinis?
Tony (02:26):
besides ordering a large papa john's two top actually.
So we have a recipe we make atour house all the time, called
mississippi pot roast, and, uh,you need six pepperoncinis to
make it so we can?
We can only have it after we'veordered papa John's six times.
But yeah, there's somethingabout them, man.
(02:47):
I love them, and they're notthe cheapest.
They're not your Little Caesars.
Chris (02:52):
They certainly used to be .
Tony (02:54):
They're very pricey.
I mean it's 20 bucks for apretty basic pizza there.
Jay (02:58):
I don't know.
I think Domino's is probablythe cheapest.
You ever see that commercialabout $19.99?
No Little.
Caesars is by far the cheapest.
Tony (03:06):
Domino's is pretty cheap.
They got a hot and ready $3pizza.
Jay (03:09):
You see, a feed your whole family for $20?
Chris (03:12):
It's like $8 now for a hot and ready.
Jay (03:13):
What yeah?
Chris (03:14):
There you go See.
They try to make it look likeit's different by making half of
it only cheese sticks, crazybread or something but, it's
just the pizza dough cut intostrips on the one side.
Jay (03:27):
Every fast food place, and I'm going to call it a fast food
place.
Tony is going up like crazybecause of the fucking customers
.
I got a fucking large fry fromMcDonald's.
It was almost $5 for a largefry from McDonald's.
Chris (03:42):
Hold on Because of the customers.
Jay (03:44):
I meant to say employees, the employees getting paid.
Tony (03:47):
Yeah, but if you had the McDonald's app, it's any size
fry for $1 one time a day.
Jay (03:52):
That makes no sense at all.
What, yeah?
How come we didn't tell me this?
Chris (03:55):
before we went to McDonald's.
They're also free on Fridays.
What yeah?
Tony (03:58):
on Friday.
Chris (03:59):
No purchase necessary.
What, yeah, just necessarily.
Tony (04:02):
Yeah, you can go through the drive-thru and get a large
fry for zero money are youthinking this is the 90s?
Chris (04:07):
I don't remember this ever you gotta get the app, bro,
I don't I don't go tomcdonald's enough because, I
have no idea.
Tony (04:12):
I never heard of this so anyway, yeah, go ahead uh, so I
work in a different city that Ilive and whenever we do
something pizza-related at mywork, I always go Papa John's
they're my jam, I call them.
I spend $60 on three pizzas.
Chris (04:33):
They are everywhere too.
Tony (04:36):
Have it delivered.
Chris (04:37):
It's all good, right?
Are you getting your slice ofthe pie rewards?
Tony (04:39):
speaking of apps no, I actually don't have their app.
What the hell dude Like everysix pizzas free or something.
Yeah, but I don't order shitonline.
Chris (04:48):
But I don't even think it has a scanner receipt, I bet.
Jay (04:51):
How do you guys know all these fucking coupons?
And because I'm cheap.
Tony (04:54):
As the story goes on, you'll you'll know why I'm about
to start using papa john'sonline.
Okay, so we used to order allthe time for the shop.
You know you call the storesome fucking, some dude that's
high as hell answers the phoneafter like 17 rings yeah, 17
rings puts you on hold for 17minutes thank you for calling
(05:16):
poppy chance.
Chris (05:16):
Can you hold yourself before you can even say no,
picks back up I give them, uh, Igive them the instructions.
Tony (05:21):
I tell them where where my shop is.
I tell them it's in the middleof.
I tell them where where my shopis.
I tell them it's in the middleof the building, coming through
the front door is anybody thefuck.
Jay (05:28):
What is a motherfucker order pineapple?
Tony (05:31):
so maybe, like a year, year and a half ago, do I order
pineapple.
Yeah, crazy motherfucker dude,it's delicious, sweet and savory
, are you fucking crazy?
Jay (05:42):
it's the best.
That's why that costs sixdollars a piece.
Tony (05:44):
You're getting real fruit so anyway, before I was rudely
interrupted, I was talking abouthaving this papa john's
delivered to my warehouse.
So about a year and a half agoI went to go call him and I
didn't get the store, I got afucking call center Nice.
Chris (06:04):
Good work, gotta keep constant In India.
Tony (06:08):
Yeah.
Jay (06:08):
So All the voices sound the same.
Tony (06:12):
So I'm on the phone with this lovely Indian lady trying
to explain to her how to get tomy shop, which she has no frame
of reference.
You know where the light is nextto the McDonald's.
Yeah, you know it's like turnnext to the goat.
You know it's like turns into awhole big thing.
Where I'm, where I'm fuckingarguing with or not arguing, but
(06:32):
giving her the instructionsthat never gets relayed to the
store and uh, um, so thedelivery driver can't find my
place and I get my pizzas likean hour and a half later.
They're all ice cold.
Chris (06:49):
They went to the wrong place they're curling up like
they've been on the stove for aweek they go to the back of my
warehouse all the time whichdelivered nobody.
Tony (07:00):
nobody can hear them back there, so they sit back there
and then they start calling andit's always a pain in the ass.
I liked it a lot better when Icould talk to the store.
Jay (07:11):
I've never had that.
It's so weird.
Tony (07:14):
And call it me being fucking out of date, that I
don't like to do shit on theline and shit like that.
Jay (07:23):
I don't think many stores do that.
I've never had that happen,ever.
I mean, why did you order?
Tony (07:27):
Domino's does it now too.
So I swore off like a year anda half ago, papa John's.
Chris (07:35):
All together, all together.
I don't think we've had PapaJohn's here as family dinners
ever.
Tony (07:39):
No, like for two years.
Chris (07:41):
We had it it once, and that was a time with the time, I
thought I was gonna say thatwas it the reason, me?
Jay (07:48):
what was the reason that you swore it off?
Because you had diarrhea afterfor days?
Tony (07:52):
no, because the ordering process has now become a burden
to my life.
Right now I gotta call, I gottatalk to somebody who doesn't
speak english and doesn't knowthe neighborhood and try to try
to decipher what they're tryingto say to me.
And then I gotta give them mycredit card info and I'm gonna
(08:12):
tell you, india's track recordisn't very trustworthy when it
comes to dishing off justfucking credit card numbers.
Okay, and I'm not trying tohave my work card numbers stolen
and sold Every time.
Jay (08:27):
I order Chinese food, that's what happens.
Tony (08:30):
So maybe it's just me being ridiculous or whatever,
but I swore off one of myfavorite things in the world to
eat for fast food and I honestlywas sad about it.
Chris (08:42):
But then you weren't going to go to anyone ever,
because you always call.
Tony (08:45):
But then hold on, you didn't get a call center.
Right by my house, a subwaywent out of business.
Chris (08:52):
They don't go Lies, lies yeah.
Jay (08:55):
They just.
Chris (08:56):
I'm calling lies Subway.
They moved.
Jay (08:57):
Subway.
They moved somewhere better, nothey didn't actually actually.
Tony (09:00):
Neighborhood sucks, subway closed because it's not bougie
enough for my area.
Yeah.
Jay (09:06):
The people in my area don't fuck with Subway, I agree.
So they put a Papa John's there.
Papa John's, Papa John's comingBro.
Tony (09:13):
Papa John's moved in and it's right next door to the only
Asian food restaurant.
I think it's a downgrade.
So the kids said what is thatplace?
And I said that's Papa John's.
I said they make the best fastfood pizzas on the planet, right
?
So my wife orders one, and sheorders on the line like she does
(09:37):
.
She orders on the line, on theline.
Jay (09:40):
On the line, I mean you can take away the part.
Chris (09:44):
Through the internet.
Thank you, Al Gore.
Jay (09:49):
She does www.
Tony (09:50):
So she calls to her computer and types in www.
Jay (09:55):
What does that mean?
What does that stand for, Tony?
Chris (09:57):
Mechanical keyboard sound clicking in the background.
Jay (10:00):
What does that stand for, Tony?
Worldwide web oh.
Tony (10:04):
Ding ding ding, ding.
Oh, I still, you got a prize Ionly know that because when I go
to google something, I don'tabbreviate it.
I type in worldwide web dot.
You're fucking nuts, papa,johns dot com.
Um, so my kids wanted to try it, right.
So we get it one night and uh,dude, the kids love it.
Chris (10:31):
They never tried it, never they never fucking cleaned
their plate and they did thekids absolutely loved it.
It's that garlic butter saucecup dude they've enjoyed, they
won't even try it.
They don't even know whatthey're missing.
They won't even dude, theywon't even try it.
They don't even know whatthey're missing.
They won't even try it.
Jay (10:49):
You should sneak it in their food, like that story you
told me earlier so.
Chris (10:55):
So Guess what I used garlic butter sauce underneath
your cheese.
Tony (11:01):
Just lift the pizza up, put it underneath the pizza on
the cardboard and just let itsoak in there, okay, so my wife
my wife is going out to dinnerwith her friends last night, so
it's boys night, right, and I'mlike what you motherfuckers want
to do for your motherfuckercome here, motherfuckers.
Jay (11:20):
What do you want?
Tony (11:21):
and and then I got a four-year-old and an 11-year-old
jumping up and down saying, insync with each other Papa John's
, papa John's, papa John's.
Chris (11:32):
That's too much.
Tony (11:36):
And my face goes pale, my hands go numb.
I'm like, fuck, what do I do?
Because I made a pact to myselfthat I'm not fucking talking to
India to get a goddamn pizza.
I'm not doing it and yourwife's not there.
Jay (11:53):
And.
Tony (11:53):
I'm not doing on the line.
Jay (11:54):
And my wife's gone.
Chris (11:56):
You could have called her and she could have ordered on
the line from her restaurant.
Tony (12:01):
Well, I should have thought of that.
Chris (12:04):
Hey, honey can you go on the line I was?
Tony (12:08):
trying to prove to her that I was an adult and then I
didn't need to call her dumbestfucking things in the world.
Plus, you had already called herto help find, like your
basketball or basketball shoesthat you don't know where they
are you know there's nothingworse than her being out with a
bunch of other adult friends ofhers and having a husband call
(12:29):
say, uh, me and the boys want apizza.
Would you mind placing thatorder?
Because she can't do it.
She can't.
She can't do that in front ofher friends, she can't be like.
Oh, my husband called anddemanded I order him and him and
the kids a pizza.
Like I'm gonna get a big fuckyou and I'm gonna get treated
like shit for a week.
Chris (12:50):
You're gonna have to sleep in the same room with her
for a week.
Jay (12:53):
No, she'd never get that mad.
Just step outside and order.
Tony (12:56):
It'll take you five seconds so so I decided and this
is the fucking craziest thingabout me, because, like I don't
really go through drive-thrus, Iusually go in and order Like
I'm that kind of person, don'tlook for a drive-thru.
Jay (13:12):
You go in and order a pizza .
Chris (13:13):
It's going to take an hour.
Tony (13:15):
I fucking drove to Papa John's with my 4-year-old, I
left the 11-year-old at home andI went inside and ordered a
pizza.
Chris (13:23):
Okay, they and I went inside and ordered a pizza.
Tony (13:26):
Okay, they probably didn't even know what to do with
themselves.
They're like looking for anorder pad.
Chris (13:30):
They didn't know what to do the guy's like?
Tony (13:32):
well, say what you want and I'll see if it comes up on
that screen that tells us whatpizzas to make you know he's
like.
Chris (13:40):
Can I call the lady from India real quick?
I'll put us on speaker.
Tony (13:45):
So this kid who comes up to the registers like maybe 16
years old, I don't know.
He looks like he could be 11, Idon't know and he comes up to
the register, he takes my orderand while I'm ordering it, the
manager is making it.
So it's in the oven before thekid even hits total.
(14:06):
The guy's listening to whattoppings I'm ordering he's just
making it right.
So I pay for my pizza and I sayto the kid I'm like, hey, if I
want to order a pizza over thephone, can I talk directly to
the store, or do I have to talkto india, did you?
(14:28):
Say it just like that I said itjust like that and the kid goes
I don't know.
I've never had somebody callthe store and place an order.
I don't know how that works.
Let me go get my managerfascinating dude.
Chris (14:42):
That is fascinating I can't believe that so this man
where have we come in this world?
The kid doesn't know how toanswer the phone and write down.
He has no idea.
He doesn't know how to writedown lg pep ex he's a 16 year
(15:03):
old kid bro.
Tony (15:04):
He'd be like it'd be better if I just gave you my
phone number and you texted itto me.
Chris (15:09):
He's like yeah, you want to order pizza?
Yeah, yeah, here, text me so sohe pulled.
I'm at papa john's man ontwitter hit me on messenger papa
underscore John's one, two,three man.
Tony (15:28):
You're going to have to Venmo me the money you know.
Chris (15:33):
Oh shit, dude, no fucking way.
Tony (15:36):
So he calls for the manager.
Manager comes out.
Now let me set the scene on themanager, okay, he's already got
your pies in the oven, thoughhe's ready to work.
Chris (15:44):
He's working, he knows.
Tony (15:45):
He sounds older.
Got your pies in the oven,though.
He's ready to work.
He's working he knows he soundsolder pies in the oven, the guy
, the guy comes out from himback.
Uh, I'm gonna set the stage forthe student, possibly as old as
22 years old.
Okay, on top of his shit.
Caucasian male 115 pounds tops.
Chris (16:15):
Very thin.
Tony (16:16):
Oh, very thin, Gross Ponytail.
American flag headband holdingthat ponytail back.
Solid, super blackggly mustache, no beard, button down Papa
(16:37):
John's shirt.
Chris (16:39):
Full of white powder.
Tony (16:41):
Full of it from that to toe.
How do you wash that?
Chris (16:45):
shit.
Tony (16:45):
Their washing machines must turn out pizza dough like
crazy and uh and sweat pants,okay, so you got a pretty good
image of what this dude lookslike in your head, right?
Chris (16:56):
yeah, yeah, sort of sort of I think I bought mushrooms
from him at a music festival forsure, for sure he looks like
the alternate for workaholics.
Tony (17:08):
So, uh, he comes out and he goes the.
The guy who went and got himsaid hey, this guy has a
question for you.
Couldn't even relay it.
So the manager goes what can Ihelp you with?
And I said I was just wondering, am I able to talk directly to
the store or do I have to talkto India to order a pizza
(17:32):
through you?
He gave you his cell phonenumber and the guy with straight
face he just starts nodding hishead.
He goes hmm, yeah, yeah, no.
So the thing is is he's likeyou're actually going to want to
order through India?
He's like, because the thingwith India is they have all the
(17:53):
coupons and promotions for allthe locations.
So when you call in and youtell them the area, they have
all the regional coupons for you.
He's like we don't know whatthey are in the store.
Chris (18:05):
Oh man.
Tony (18:06):
So if you order through us , you're gonna pay full price
just like you did just today, ifyou order through india, he's
like you're gonna, you're gonnasave some money.
And I said okay, and then thisis where shit got weird, wow.
So then he slows it down and helooks, looks at me, dead in my
eyes, and he goes yeah, you know, the India thing actually works
(18:31):
out really good.
It comes right to the store, weget it, we get it going quick.
And uh, he is like but Iunderstand, a lot of the older
generation is really racistagainst people from India and he
goes you know, if you have thecapability of using a smartphone
, uh, it would be just as easyfor you to order online and then
(18:55):
you wouldn't have to give youknow india your credit card
number, because everybody inindia steals credit cards.
This is all sarcasm yeah dude.
No, he went on like a threeminute rant calling me racist to
my face because I didn't wantto give my credit card over the
fall highlighting how they stealthe credit cards or that was
(19:18):
your racist point of view that,no, he, he just kept going on
and on about how the most racistthing people of my generation
can do is be racist againstpeople from india wow dude
that's it's a I think it's likethe kids racist from customer
(19:40):
service.
Chris (19:42):
a good old-fashioned handshake and a smile with this,
are you?
Tony (19:46):
kidding me.
So here's the deal.
After he gets done calling meracist, he was like is that all
you needed, sir?
And I said yeah, I said I thinkI think you pretty well
answered my question and uh, thekid, the kid who was helping me
hands me my pizza and I'm likewhat the fuck?
(20:14):
as after the racial comment yeah, so he hands me my pizza he's
done in three minutes and I gohow is my pizza done already?
He's like, well, I had it madebefore you paid.
And he goes and I put it intothe conveyor and the conveyor
takes four minutes to cook thepizza.
And I said, well then I'm justcoming in and ordering the
(20:37):
fucking pizza every time.
You can give me a lecture onracism while it cooks and you
can hand it to me.
I'm like I'm fucking not doingany of this.
And then, of course, the dudegoes outside.
While I'm going outside with mypizza to go home, I get in my
truck and now I'm facing thestore looking at him and he's
(20:59):
outside and he's smoking withone hand and vaping with the
other hand.
Chris (21:04):
It's probably because he was vaping weed.
I want to know.
Smoking nicotine.
He must have been or smokingweed and vaping nicotine.
I guess it could go either way.
Tony (21:12):
I thought it was really bizarre to watch him with a
cigarette and a vape in one handand taking alternate puffs off
you think his media-filled,hate-driven brain was so worked
up that he needed to feednicotine into himself with two
different sources.
Chris (21:32):
I don't know how could people be.
I mean, he's a young kid.
You said he's what?
Like probably 20-something.
Tony (21:39):
Early early 20s man.
Chris (21:43):
That person should have been happy at an opportunity to
talk to someone.
For Christ's sake.
Jay (21:48):
All I want to know is what they put in that dough that it
cooks in four minutes.
I think it's the oven, bro.
I think there's like plasticparts in there that expand and
explode for sure and heat upinside.
Tony (22:01):
Yeah, it's like when subway got busted for using yoga
mat.
Chris (22:05):
Well, you said it was an old subway location maybe it's
just leftover six foot bread'salready made, bro.
No, I mean speaking of subway.
They've, they've cooked up.
They used to cook up pizzas inthat like microwave oven yeah,
but oven.
Tony (22:23):
But the difference is papa john's actually starts with, I
don't believe, four minutes.
Chris (22:29):
Was it cooked fully?
Yeah, it couldn't have beenfour minutes and perfect it
wasn't four minutes then becauseyou, you you said he put it in.
While you were ordering it, thekid had to work the register.
He's not used to workingbecause he doesn't, and then he
had like you probably paid withcash too, you fucking we got
another old in here.
Tony (22:48):
Hey, you got any change in your truck, because we got an
oldie in here, he's like I'mgonna have to Venmo you your
change.
Jay (22:56):
Yeah, they can't change money, that's wild dude.
Tony (23:00):
So I did what anybody would do in my situation.
I got back in my car and on theride, the three-minute ride
home, you called corporate.
Chris (23:08):
I called my mom.
Oh, I thought you calledcorporate.
Tony (23:11):
I'm like hey, ma, do you think I'm a racist corporate?
I'm like, hey, ma, do you thinkI'm a racist?
And and I explained it to mymom and she's like well, I ain't
trying to give my credit cardto india either.
Like that's fucking crazy.
Like who would give theircredit card number to somebody
overseas?
Chris (23:29):
I'm not afraid to give anyone my credit card number,
because the bank will just giveyou your money back.
If something happens, I'mpretty good with it.
Yeah, but it's a pain in thefucking ass especially if it's
locked in with payments.
No, especially yeah when youhave everything paying through
shit.
Yeah, that's, that's the worstthat's why so?
Tony (23:50):
help me understand, because I looked in the mirror
for almost an hour at myselfthat you let this.
Jay (23:58):
That's the least amount of time am I?
Tony (24:00):
am I some kind of?
Am I some?
Chris (24:02):
kind of boomer racist no, dude, you just let some fucking
snowflake get in your head,dude he's totally in my head to
the fact that now I feelobligated to go down there again
to prove to him that I can infact order over the phone.
You just want to order a bunchof them online for pickup though
(24:24):
, so you can go in there and belike hey, Steve, Thanks for the
advice I got $2.50 off my pizza,steve, you think somebody 22
years old, is named Steve Braden.
It's Caleb.
Jay (24:39):
It's something weird yeah.
Chris (24:40):
The names man.
That's another thing.
Jay (24:43):
Walk in there with a black face in order of pizza and then
see what he says Just put someblack makeup on, make yourself
look black.
Tony (24:50):
And say do you think this is racist?
Yeah, exactly, I'm guessing theanswer would be yeah.
Chris (24:55):
My question would be do you think this call center
orders for more than just PapaJohn's?
Tony (25:02):
Well, I know Domino's does it too, of course, because now
I cut Domino's off.
Do you think so when?
Chris (25:06):
you call, do they just know like?
Based off like the caller'srequested phone number.
There's a color button for eachrestaurant.
Jay (25:14):
Yeah, there's a color button for each restaurant.
Chris (25:16):
Papa John's is orange, so do you think they might
accidentally answer and be likehi, this is cheap, there's
17,000 callers in front of them.
Yep, fucking America must begreat.
Jay (25:26):
Look at all these different restaurants.
Hey Arab, can you go get the?
Chris (25:32):
Dude, I don't know about that, but do you think that they
answer the call andaccidentally give the wrong
restaurant ever Sure?
Or do you think it's like, hey,susie.
I don't know, man hey yourname's Susie today and you're
working for Papa John's?
Yeah, I don't know.
Thank you for calling PapaJohn's.
(25:53):
My name is Susie.
Jay (25:57):
But I've noticed.
How can I?
I help you.
Tony (25:58):
I've noticed that for you people at home.
Chris looked at an imaginaryname tag on his shirt when he
came up with his name that'spretty slick.
Jay (26:09):
Do you notice that their name?
Uh, the voices always sound thesame with the women from india.
Yeah, notice that.
Why does it?
Sound the same with the womenfrom India?
Yeah, you notice that.
Why does it sound exactly likeyou've talked to this person
before?
Like I've talked to you before,haven't I?
On Spectrum.
Tony (26:24):
No, that is racist.
Yeah, don't you think that too?
Jay (26:30):
But it does sound the same, don't you think to?
Chris (26:31):
an Indian woman who lives in India that all American
males who call sound the same.
I guess we kind of have somedifferent dialect with the
southern draws.
Jay (26:42):
I mean, I think Australian is going to sound different than
American.
But I guess, yeah, you couldsay yeah.
Chris (26:49):
She answers and she's like, oh, it's another
undereducated male Fromscholarship.
These guys are so stupid.
I don't know I just I mean I,people who know more than one
language, is fascinating to me.
I don't know why I don't knowanother language, that's why
they have the job I wish I didknow another language, because
here you can survive with onlyone language.
(27:10):
I think most places you can.
Jay (27:12):
It's tough.
They teach it in school,throughout school.
Chris (27:15):
Predominantly.
It seems a lot of people learnEnglish.
Yes, Like worldwide.
Jay (27:20):
Yeah, they teach it in school.
They teach English as the main.
It's like math.
I don't think it's going to belike that.
Chris (27:25):
I don't think it's going to be like that for long if
23-year-old managers from PapaJohn's can't handle an
interaction with somebody fromthe suburbs like bro, we go
everywhere, americans goeverywhere and he's probably,
he's probably telling the storyright now on his podcast going.
Tony (27:45):
So this fucking racist boomer comes in right, yeah, and
he starts throwing an irate fitabout india and I thought he
was gonna rob the place, youknow.
Jay (27:55):
Like he was fucking terrified I thought you looked
like an undercover cop, tony, soyou're not a robber I love
online ordering.
Chris (28:03):
I order everything on my phone.
It keeps track of points, theygive you rewards, all these
other things.
It's super easy.
But what I've noticed is myfavorite pizza place.
They want you to text messageyour order in.
I can get the best deal if Ijust text message the pizza
place, jets, that I want a pizzaand I'm supposed to type out
(28:26):
what I want, or do they askquestions back in an automated
fashion?
I've not tried it so I'mboomered on that.
I don't know if I can do it.
Tony (28:36):
There's only one place that I'm willing to order online
at, and that's just.
It's just a time thing.
What is it?
Because when I want it and Iwant to go get it, if I go
inside and order it, I have towait 20 minutes plus.
Well, what is itave's hotchicken?
(28:57):
Yeah, what the fuck?
Yeah, you want to order thatahead for sure is that in west
alice oh, there's one in theparking lot of this building oh,
there is yeah, I didn't knowthere was one this close, yeah,
where teriyaki madness was ohshit, I've been eating there at
least once a week.
Chris (29:14):
Sometimes they make these fire chicken breasts or chicken
oh wait, a second and chickentenders is that the fucking
place next to kidoba?
Jay (29:21):
it's like a nine dollar chicken tender I was staring at
so good I was staring at that,at the light, waiting to take a
left, and I was like this isweird, that that's right in the
same building it doesn't evenmake sense how fucking good it
is yeah really what is?
Chris (29:37):
it is so fucking the only one I knew about was the one
down.
Tony (29:40):
There's one on the east side and one in the nominee fall
.
So what?
Jay (29:43):
do they primarily serve?
Uh, chicken tenders and chickensliders is this what I heard on
the radio not too long ago thatI don't know, I don't listen to
the radio.
This is coming from a differentstate, Western states.
Chris (29:57):
He only listens to this unnamed unsonged podcast.
Tony (30:02):
It's the fastest growing restaurant in the world.
I think that's what I heard.
Chris (30:06):
Really, yeah, wow, interesting.
How much is a franchise?
I don't know.
You can buy it, if you can buyit with the old drug.
Jay (30:14):
I can buy with.
You can buy.
If you can buy with the oldjunkie, I'll buy let's go with
you, chris.
Tony (30:18):
You know who owns it dave from wendy's.
Chris (30:22):
No dave, what is his god?
John, from papa john samuel ljackson no shit and drake wow,
what really I'm shocked howexpensive it is, though but it's
so, it's, but it's so good it'snot.
It's cheaper than McDonald's.
Tony (30:40):
Dude, you get two chicken tenders and fries is like $23.
So what I get is just thechicken slider, which is a full
sandwich.
It's a full chicken breast on abun with coleslaw.
Chris (30:51):
Well, it's a chicken tender, but yeah.
Jay (30:53):
Is the chicken ground up like McNuggets and shit, or is
it a nice crisp chicken?
You want this shit, dude,you've never had it.
Chris (31:00):
You want this shit, dude.
Their breading's like full cornflakes on the son of a bitch
breading.
It's so good.
Tony (31:07):
So their meals don't come with a soda, they don't come
with anything to drink.
Chris (31:12):
But the chicken sandwich and fries meal is 9.99, which is
less than what a big mac mealis yeah, I suppose it's much
better too, but, like you said,it takes a long time because
you're ordering it online.
Tony (31:24):
You're getting around so the the kid got to you no, I I
started ordering them onlinebecause I wanted it real bad,
but I didn't have a lot of timeyep, so you just do it while
you're running.
So what do you?
What do you want to tell?
Jay (31:38):
my customer's house.
It's someone listening to thepodcast right now.
What do you want them to know?
Tony (31:43):
you basically want them to know that I'm not a racist that
life is changing and you haveto know me in real life.
You know that I'm probably nota racist.
Jay (31:54):
No, you have one black guy in your team.
Tony (31:58):
I know three black people.
Let me see a picture, whatever.
Jay (32:04):
One of me at their house.
No, you're just next to them.
Give them a high five orsomething.
Tony (32:08):
Oh, dude, I could come up with those Let me go back to my
phone in 2003.
Jay (32:14):
So I just wanted to know what you wanted to tell the
people about it.
Basically, that you're notracist.
I'm not racist.
Chris (32:23):
But fuck call centers for real Tony, I'll bet you can
prove you're not racist bysaying you've actually never met
a person from India, like aperson who lives in India.
Yeah, I've never met a personin india.
How would it be possible?
For you to be racist againstsomeone or some type of
(32:43):
generalized individual you'venever even met in your life, but
I know hella indians that livehere, but caleb from papa john's
fuck that guy disagrees fuckthat guy tony, all I can say is
don't you love the Indiancustomers?
Tony (32:59):
I do, I do.
They pay their bills just likenormal, regular.
They're all dentists too,aren't they?
No engineers or dentists.
I got involved with a group ofIndian engineers that basically
paid my bills for a couple ofyears.
They love buying properties andremodeling them.
Jay (33:22):
They probably own one of those call centers.
Probably you can own it fromthe United States.
You called my call center, Tony.
Oh cool, Keep 5% off.
Chris (33:32):
We'll call this one call center fast food pizza I say a
lot.
Tony (33:38):
I say we start a call center here and we hire
recovering uh, not quiterecovering drug addicts not
quite recovered we pay cash, isthat also working on every?
Jay (33:52):
We're going to get them from Tony's total donations Cash
at the end of every day.
Tony (33:57):
Cash at the end of every day.
Chris (34:01):
Shifts are every other day.
We'll let you spend your money.
Come on back, make some moreSpend it Come on back, make some
more.
Tony (34:08):
We'll put hundreds of people on the schedule every day
hoping that five show up everyday hoping that we'll bring
these jobs back to America at afair rate of $20 for the day.
Cash Dude.
Chris (34:23):
I think you're onto something, man, we don't want to
fix the drug problem.
Tony, there's no way anybodycan fix the drug problem, the
only drug problem is peoplecan't afford them.
Tony (34:33):
We might as well lean into it.
Use it to our ability Advantage, use it to our advantage.
Cue the music.
That's our show for today.
Let us know, hit us on somekind of forum we're on with,
whatever our podcast is named.
Let me know whether you thinkI'm a racist after listening to
(34:55):
this Cause I don't think I am.
Chris (34:56):
Yeah, comment in the chat .
If we're about Tony's level ofacceptance, go to wwwwhatever.
Tony is a racistcom.
Tony (35:08):
Let's talk to you next week.
See you next week Y'all.
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