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April 25, 2025 23 mins

On this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.


News stories covered in this episode:

  • An AI Customer Service Chatbot Made Up a Company Policy—and Created a Mess https://www.wired.com/story/cursor-ai-hallucination-policy-customer-service/  

  • Famed AI researcher launches controversial startup to replace all human workers everywhere https://techcrunch.com/2025/04/19/famed-ai-researcher-launches-controversial-startup-to-replace-all-human-workers-everywhere/   

  • Saying ‘please’ and ‘thank you’ to ChatGPT costs tens of millions of dollars, OpenAI CEO Sam Altman admits https://nypost.com/2025/04/21/business/saying-please-and-thank-you-to-chatgpt-costs-tens-of-millions-of-dollars-openai/  

  • Regulating AI in the Evolving Transatlantic Landscape https://www.americanprogress.org/article/trade-trust-and-transition-shaping-the-next-transatlantic-chapter/regulating-ai-in-the-evolving-transatlantic-landscape/   


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