Episode 276: Remove the Guesswork

Remove the guesswork and know with certainty where the inefficiencies are, and to be truly protected—this was the unifying message from three insightful conversations at the Pax8 Beyond Conference. These amazing leaders shared innovative ways MSPs can address risk, optimize operations, and elevate their strategic value.

In Part 1 of this special episode, Marco La Vecchia, CRO with Produce8 emphasized how MSPs can move beyond reactive service delivery by using digital work analytics to gain real-time insight into how teams use technology and manage their time. With Produce8 acting as a "Fitbit for work," leaders can identify operational blind spots, rethink productivity in hybrid environments, and ultimately re-establish their place in the boardroom with actionable data. Marco's vision is clear: empower MSPs to become strategic advisors by uncovering the truth of how digital work gets done, and use that truth to drive smarter decisions and better business outcomes.

In Part 2, CEO & Founder, Kim Simmonds of Cloud Contracts 365, reframed contracts not as obstacles but as assets. Their platform automates contract creation, legal workflows and provides a visual risk dashboard, allowing organizations to clearly see where their businesses may be exposed, turning potential liabilities into growth opportunities. Know your risk score and stay informed through their visual dashboard.

In Part 3, Shlomi Gian, CRO with INKY Technology echoed this theme of proactive protection and strategic clarity. At INKY, identifying “who is behind the keyboard” drives their AI-powered behavioral analysis platform to detect intent and block malicious actors before damage occurs. His team’s mission is to block threats and coach users—empowering organizations to build trust while staying ahead of evolving risks.

Together, these leaders inspire MSPs to shift from reactive to strategic and to embrace technology that not only safeguards their organizations but also fosters operational excellence and strong leadership in an ever-evolving digital landscape. Connect with them on LinkedIn and visit their respective sites: produce8.com and cloudcontracts365.com/ and at inky.com/

Timestamps:

[01:49] Part 1

[23:48] Part 2

[46:57] Part 3

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