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February 26, 2025 57 mins

Rebecca Shaddix, a seasoned marketer and go-to-market strategist, joins the show to share her expertise in driving revenue growth across industries like education, healthcare, and SaaS. As a Forbes contributor and thought leader, Rebecca brings a unique blend of data-driven marketing, empathetic leadership, and a keen understanding of the evolving marketing landscape.

Key Topics Discussed:

1. The Role of Empathetic Leadership in Marketing

  • How balancing high expectations with trust fosters a strong marketing team.
  • The power of letting small tests and failures lead to big wins.
  • Why leaders must step back and allow data, not just personal preferences, to drive marketing decisions.

2. Data-Driven Decision Making & Testing Strategies

  • Why marketers must test and iterate rather than rely on assumptions.
  • The importance of product-market fit and refining strategy over time.
  • A case study on how Rebecca’s team unseated an industry competitor by leveraging differentiation and UI/UX improvements.

3. The Impact of AI & Technology on Marketing

  • How AI is changing the way businesses approach marketing.
  • The importance of training AI tools for better results instead of relying on generic prompts.
  • Why founders and marketers must integrate AI thoughtfully to maintain authenticity.

4. Scaling Marketing Efforts Without Losing Focus

  • The risk of growing too fast and diluting brand messaging.
  • How to avoid the mistake of jumping into too many marketing channels at once.
  • Why companies should focus on a few, well-executed strategies before expanding.

5. Acquisition vs. Retention: The Key to Sustainable Growth

  • Why retaining customers is four times more impactful than acquiring new ones.
  • The dangers of short-term promotions and discount cycles.
  • Strategies for building long-term customer loyalty and brand trust.

6. What Founders Need to Know Before Hiring a Marketer

  • Why most startups don’t need a CMO as their first marketing hire.
  • How to determine whether to hire in-house or work with an agency.
  • The importance of setting clear goals and defining success before bringing in external help.

Key Takeaways for Marketers & Founders:

  • For marketers: Differentiation in marketing takes effort—using AI, tools, and strategies effectively requires training and intentionality.
  • For founders: Don’t chase trends blindly; focus on the right hires, the right tools, and a clear strategic direction to grow sustainably.

Connect with Rebecca Shaddix:


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