In this episode, YS Chi speaks with Kimberly Sutherland, vice president of fraud and identity at LexisNexis Risk Solutions.
Banks and businesses need to constantly adapt to our need for fast and secure online transactions, while having to detect and stop online fraud. This is a complex task since scammers are increasingly sophisticated and operate as organized networks.
What can businesses do to better protect their customers from fraud? How can biometrics play a role? What does 'risk appropriate friction' look like? Who is most at risk?
This episode is also available on YouTube: https://www.youtube.com/watch?v=xMCKyXVyn-E
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