I denne episoden snakker vi med en av Norges mest erfarne ledere innenfor fagfeltet kundeservice og kulturbygging Trine Lise Ness Grimstad.
Med bakgrunn fra flere lederstillinger i store selskaper, foredragsholder, lederskap og utdannet livsstilscoach gjennom CTI og nå konsulent i Waken deler hun sine erfaringer.
Hvor viktig er det egentlig med en god leder?
Hva får man igjen ved å ha en god kultur?
Hva gjør at de lederne som har fokus på kulturbygging strukturer utedeling av fullmakter lykkes igjen og igjen?
Går det virkelig ann å ha tillit til medarbeidere med vide fullmakter og frihet?
Mail:
Trine:
trinelise@waken.no
Bøker:
Kommunikasjon så enkelt og så vanskelig
Suveren på jobb
Edringskoden
Costumer trends medlemsside
(anonnselenker)
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