We are about to enter the era of AI agents, and learning about them and deploying them is relevant to every business. What are they? How can a business develop one? How can a business successfully deploy one? How can a business develop a team of AI agents to work together to automate processes? How will these AI agents create value for customers?
In this episode of the Value Creators Podcast, Hunter Hastings gets answers to these questions from Michael Walker of SmythOS. Michael is the right expert to learn from because he prioritizes customer-centricity in AI solutions. Michael believes that businesses should put customer needs and benefits first, before technology features. That’s the Value Creators mindset, and it helps businesses to avoid the common pitfall in tech-first startups where excessive focus on features can obscure the value for end-users. According to Michael, this focus on customer problems is foundational, and AI deployment should primarily aid in addressing customer needs rather than showcasing technological capabilities.
SmythOS advocates for a future where AI and humans work in synergy to optimize value creation effectiveness.
Resources:
Connect with Hunter Hastings on LinkedIn
Connect with Michael Walker on LinkedIn
Follow Michael Walker on Substack
The Value Creators Online Course
Show Notes:
0:00 | Intro
0:30 | Focus on Customer’s
2:17 | Can AI be Emphatatic?
3:59 | Mainstream Market for AI: Is it Here Yet?
6:47 | SmithOS: Vision and Mission
9:04 | OS: Coordinated AI
11:57 | Solving the Problem of Generating Innovation Idea
15:37 | Can AI Improve the Quality of Technological Investments?
18:01 | AI Boosts Productivity by Optimizing Resource Allocation
19:27 | Michael’s Views on AI: Enabling Smaller, Tech-Driven, Specialized Firms
21:47 | AI May Replace OR Transform SaaS Companies
23:39 | Smith OS: Relationship Between the Owner of the Problem and the Designer of the Solution
25:36 | AI Integration May Eliminate Traditional Company Departmental Silos
28:01 | AI Agents as Team Members
29:30 | AI CEO
31:30 | Hunter’s Contradictory Approach: AI Can Help Us with Vision and Mission
33:41 | Can AI Generate Bold, Unconventional Ideas?
34:34 | Entrepreneurial Intent
36:00 | Changing Interaction Modes will Transform Technology Perception
39:15 | Potential AI Risks and Concerns
40:54 | Wrap - Up
Popular Podcasts
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
Cold Case Files: Miami
Joyce Sapp, 76; Bryan Herrera, 16; and Laurance Webb, 32—three Miami residents whose lives were stolen in brutal, unsolved homicides. Cold Case Files: Miami follows award‑winning radio host and City of Miami Police reserve officer Enrique Santos as he partners with the department’s Cold Case Homicide Unit, determined family members, and the advocates who spend their lives fighting for justice for the victims who can no longer fight for themselves.