Visual Workplace Radio: Let the Workplace Speak
Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it. Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts. Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual.
Episodes
May 11, 2021 • 55 mins
Does it surprise you to learn that operator-led visuality is not a team-based methodology? Not at first. At first, it strengthens the individual—both in skill and identity. Listen as visual expert, Gwendolyn Galsworth, explains how, when visuality liberates information, it also liberates the human will. This is an outcome that is unique to the visual workplace. It is, also, an indispensable requirement for letting the workplace spe...
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April 27, 2021 • 47 mins
What if every CEO, manager and supervisor commit to the single cultural outcome of making every employee a hero in their own eyes? What would change as a result? What would have to change? And how would that happen? Join us this week as your host and visual expert, Gwendolyn Galsworth, describes how visuality is designed to make every employee a hero at wo—and why this s a core outcome to your journey to operational excellence. In ...
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April 13, 2021 • 55 mins
Does it surprise you to learn that operator-led visuality is not a team-based methodology? Not at first. At first, it strengthens the individual—both in skill and identity. Listen as visual expert, Gwendolyn Galsworth, explains how, when visuality liberates information, it also liberates the human will. This is an outcome that is unique to the visual workplace. It is, also, an indispensable requirement for letting the workplace spe...
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April 6, 2021 • 47 mins
What if every CEO, manager and supervisor commit to the single cultural outcome of making every employee a hero in their own eyes? What would change as a result? What would have to change? And how would that happen? Join us this week as your host and visual expert, Gwendolyn Galsworth, describes how visuality is designed to make every employee a hero at wo—and why this s a core outcome to your journey to operational excellence. In ...
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March 30, 2021 • 52 mins
Changing the consciousness of your company (and therefore its operational capability) can never happen through sheer dint of effort—as legions of exhausted and disappointed change-agents can attest. It happens when we tie into the deep force within us that is the source of all positive change. In combination with us, this force works to inspire, transfer, and translate the new thought. The kind of changes that take place as you imp...
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March 23, 2021 • 51 mins
Strange how most of us think that change happens—and how companies learn and improve. Stranger yet is how we seek to validate the progress we think we are making by identifying exact causes and the concrete logic of the physical. But what if an entirely different set of causes pertain? What if an all-but-undetectable logic produces tangible, physical outcomes? What if reality ain’t what it’s supposed to be? Yikes! Tune in this week...
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March 16, 2021 • 55 mins
Question: Which is more important—visual or lean? Answer: Bad question. Visual and lean share a single destination: operational excellence. Listen this week as Gwendolyn Galsworth, your host and visual expert, explains why visual and lean represent a single comprehensive improvement strategy but with a telling difference in focus, process, and metric. They are allies, yet importantly and exquisitely different. Visual’s name for the...
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March 9, 2021 • 54 mins
What happens when supervisors use metrics that drive—instead of measures that merely monitor? This week, Gwendolyn Galsworth (host/visual expert) shares the telling difference as part of her Visual Leadership series. The focus? The role of supervisors and managers as leaders of improvement. Too many managers falsely believe that posting KPIs on a dashboard will trigger improvement. They are wrong. When they deploy visual metrics in...
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March 2, 2021 • 54 mins
Question: Don’t computers make visual displays redundant? Answer: No, the reverse is true; displays are often the only means by which we can, in real time, find and share data from multiple sources (including but not limited to from computers) and cultivate operational excellence. As importantly, displays provide supervisors with the margin and means to master daily dilemmas and become leaders of improvement, not merely logistical ...
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February 23, 2021 • 55 mins
Change is never easy, especially when we are the focus. Join Gwendolyn Galsworth in the next show in her visual leadership series as she discusses the power of visual displays to help supervisors/managers learn the behaviors of becoming leaders of improvement. No longer harried expeditors of logistics, these hard-working lieutenants use displays to organize information into a single, centralized format so they can: a) see the dynam...
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February 16, 2021 • 53 mins
How can structural limits be useful to Executive Leaders? Study the X-Type Matrix and find out. In this episode in her visual leadership series, Gwendolyn Galsworth delves into the importance of the very limits the X-Type incorporates in its layout. More than any other visual leadership tool, the matrix teaches executives their most important function: how to say yes to the few and wait to the many. As the X-Type teaches us discipl...
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February 9, 2021 • 53 mins
Why do some executives shake their heads in disgust at mention of the X-Type Matrix—while other sing its praises and credit it for not just saving their company but their jobs. The answer to the first: They were taught incorrectly and badly. The answer to the second: They were taught well. The X-Type Matrix is a single-author tool that allows the visual executive (YOU!) to translate, align, and integrate your company’s vision, miss...
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February 2, 2021 • 53 mins
What does it mean for a leader to name the horizon? And why is that important? When a leader names the horizon, he names where he wants the company to go together. The horizon is the destination (for example, a 40-Day Engine). Join Gwendolyn Galsworth, your host and visual expert, as she continues her description of her Operation System Improvement Template (OSIT). “Deciding,” she tells us, is where visual leadership begins. The ni...
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January 26, 2021 • 53 mins
Have you seen this? Executives in front of dashboards and LCD monitors, eating up KPI and OEE data. Some, real time. Executives love it. We ask why. The answer is simple: Because they get answers to the question: “Should I worry—or can I relax?” This week, Gwendolyn Galsworth, your host and visual expert, explains that such tools provide executives with information but not with meaning, context or direction—without which executives...
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January 12, 2021 • 54 mins
What does a leader of improvement do on the supervisory level? Does that new role overlap with such traditional supervisory duties as expedite and firefight? This week, as her series on Visual Leadership continues, Gwendolyn Galsworth (your host and visual expert) maps out the seven elements that define improvement leadership for supervisors and managers—and then explains how visuality is the glue that holds them all together. With...
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January 5, 2021 • 50 mins
What is visual leadership? Why is it so important? How do leaders become more effective? What does “effective leadership” mean anyway? These are just a few of the questions your host and visual expert, Dr. Gwendolyn Galsworth, tackles this week with the next installment in her visual leadership series. The fact is: Compelling, natural leaders are rare in any field—regardless of industry or venue. Executives, managers, supervisors! ...
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December 29, 2020 • 56 mins
Why do some executives and plant managers struggle to become effective leaders? What does effective leadership mean? How can visuality help leaders be more effective? In this show, Gwendolyn Galsworth (your host and visual workplace expert) scans the fourth door in her 10-Doorway Model: the making of an executive leader through metrics, problem-solving and hoshin (policy-goal deployment). To Dr. Galsworth the task of executive lead...
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December 22, 2020 • 50 mins
Do not confuse managing with leading. Yes, they are linked but they are not the same thing. Each has a central role to play but sequence matters. Join us for the second show in the Visual Leadership series of your host and visual expert, Dr. Gwendolyn Galsworth. Over 35 years of hands on experience in the field of visual transformation taught her that managing is a peace time activity; and its behaviors align: We keep things going ...
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December 8, 2020 • 50 mins
Lean is capable of improving the operational profile of so many companies and fast. Yet we ask: When lean turn-arounds are so rapid, can culture be transformed as well? While it is imaginable, for most companies it is unlikely. While many techniques impact the work cultural, none in the view of host and visual expert, Gwendolyn Galsworth, is more powerful than visuality in transforming a work culture completely and sustainably. Thi...
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December 1, 2020 • 56 mins
What is the set of practices and mechanisms that must be in place before your company can successfully launch a process that establishes continuous systematic improvement as a way of life in the enterprise? This week’s show on Visual Workplace Radio is the third and final in a series that describes that. In it, your host and visual workplace expert, Dr. Gwendolyn Galsworth, describes the last three of the eight requirements she con...
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