Visual Workplace Radio: Let the Workplace Speak

Visual Workplace Radio: Let the Workplace Speak

Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it. Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts. Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual. Visual Workplace Radio: Let the Workplace Speak airs live every Tuesday at 10 AM Pacific Time on the VoiceAmerica Business Channel.... Show More

Episodes

October 20, 2020 53 min
Borders are the work horses of operations—yet rarely utilized to their full potential. Over the past four shows, your host and visual expert, Gwendolyn Galsworth, mapped out the vital importance of borders—as one of the three elements of the visual where and its most powerful. Then she walked through the logic of borders and why you apply them to everything that casts a shadow—from easy-to-move items like benches and carts to items...
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October 13, 2020 53 min
Why bother with borders? Because borders create flow—the foundation of operational excellence. Taiichi Ohno (co-architect/Toyota Production System) told us: “Flow where you can. Pull where you must.” Lowly borders are key to that. They are the work horses of your operations. Yet, they are rarely well utilized because they are not well understood. Tune in this week as your host and visual expert Gwendolyn Galsworth walks through the...
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How can a line impact performance? After all, it is according to John Casey (19th century Irish mathematician) merely: a straight one-dimensional figure, with no thickness, and extending infinitely in both directions, without any ‘wiggles’ along its length.” Why not reject that definition and turn your “lines” into functions, renaming them “borders.” Liberated from their restricted past, your newly-defined borders are now free to t...
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What happens when your so-called 5S lines find a new life and purpose as borders? What difference does that make—and why is it important? Tune in this week as Gwendolyn Galsworth shares how borders produce excellence, ownership, and commitment on your operational floor. That HOW is directly linked to the brain’s relentless effort to find and interpret visual data. This pattern-seeking mechanism of the brain is both built in—and as ...
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Until a company understands the logic and power of borders, they are treated as merely so many lines—useful for neatness and order but not much more. Few people expect “lines” to improve performance; and they don’t. Borders, however, do. And mightily. Borders function. What a surprise to discover that borders (especially when combined with robust addresses) can measurably increase productivity enterprise-wide even as they build a ...
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September 15, 2020 53 min
Remember the well-worn adage: The only way to achieve employee empowerment is to turn the top/down pyramid on its head—into the bottom/up pyramid? But what do we do with the top/down structure? The wrong step is to reject it and throw it out. The right step is to engage a process that blends the two power structures into a single, coherent framework of governance and participation. In the third and final show of this sub-series, Dr...
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The world of work can sometimes resemble politics in a hotly-contested election—with further polarization the method of choice for handling differences: Go to your corner and come out fighting. Though showy, playing our differences against each other is not a long -term win. This week, your host and visual workplace expert, Gwendolyn Galsworth, recounts the true story of Pro-Life and Pro-Choice groups doing the hard work of seeking...
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September 1, 2020 53 min
What does it mean for supervisors to keep a low profile during a visual conversion—and why is that important? After an overview of the factors in determining a company’s true level of organizational readiness for change, Gwendolyn Galsworth, your host and visual conversion expert, digs into the critical contribution your supervisors (and managers) make in cultivating—rather than pushing—the transition from a traditional top-down w...
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How do supervisors contribute to a successful visual workplace conversion? After a review of the principles to date (plus a newly-added discussion of discovery teaching/discovery learning), your host and visual expert, Gwendolyn Galsworth, details the remaining principles for an effective Work That Makes Sense Training. The focus? The crucial role supervisors play—which may not be what you or they expect. Yes, everyone knows it is ...
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What is the indispensable first step on your journey to a visual workplace? The Visual Where—the result on implementing borders, addresses, and (as applies) an ID labels for everything that casts a shadow. Operators who implement the Visual Where (5S) to their level of need often feel that the company is 90% through its journey to a fully-functioning visual workplace. Instead, fully-implemented, the Visual Where can only ever repre...
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Companies dream about cultural transformation brought on by 5S. But it rarely occurs. In fact, quite the opposite: 5S can turn a growing culture into a dust heap at the very first step—getting rid of junk. Tune in to Visual Workplace Radio this week as Doorway 1 continues. Hear Gwendolyn Galsworth, your host and leading visual workplace expert, finish telling the story of Charley and his table—and the mistake made in the name of 5S...
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What is the big deal in S1 anyway? What is hard about getting rid of junk? Why do so many companies fail at S1? Why are so many value-add associates disappointed—just plain mad? Where and why does this well-intentioned company initiative go off the rails? Listen as Gwendolyn Galsworth, your host and leading visual workplace expert, answers these questions and more. Learn the three premises for S1 success. Hear about the real meanin...
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Have you been wildly successful in rallying hourly employees around the 5S goals of neat, clean, and orderly? Have you tried to motivate their commitment through compliance-based audits? Why not do as the host of Visual Workplace Radio and visual expert, Gwendolyn Galsworth, does instead: Focus your 5S on making the workplace visual. When you do, cleanup is about preparing the physical workplace to hold visual location information—...
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July 14, 2020 54 min
Question: If 5S is so important, why do so many western companies fail at it? Answer: Listen to Visual Workplace Radio this week as host and visual expert, Gwendolyn Galsworth, shares her robust response as well as a rich cultural and technical explanation of how and why 5S works so well in Japan—but not in the West. Tune in as Dr. Galsworth starts to peel back the layers of concepts, principles, and practices of the first doorway ...
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Did you know: visual management (VM) is only a subset of the visual workplace? Did you know there are seven other key categories of visual function? Though VM is important (especially to managers and executives), it contributes only about 10% benefit to your bottom line and work culture. Join us this week as your host and visual expert, Gwendolyn Galsworth, defines VM and its over arching goal: to clarify, connect and align operat...
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How important is the physical training environment for effective learning and application? In today’s show, Gwendolyn Galsworth, visual expert and your host, makes it crystal clear: physical factors are mission critical to your success. She then shares her list of eight indispensable physical elements, in telling detail and with lots of helpful hints. The training room must: 1) be large enough; 2) be clutter-free; 3) have the right...
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Are there natural-born visual workplace trainers? Is training visuality so different from training other topics—like lean? How much is a trainer responsible for the participant learning—and for implementation results? What are some common training mistakes? What are the tricks—and the golden secrets? In today’s show, Gwendolyn Galsworth, visual expert and your host, continues to un-nest her ”Work That Makes Sense/WTMS” methodology...
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Changing the consciousness of your company (and therefore its operational capability) can never happen through sheer dint of effort—as legions of exhausted and disappointed change-agents can attest. It happens when we tie into the deep force within us that is the source of all positive change. In combination with us, this force works to inspire, transfer, and translate the new thought. The kind of changes that take place as you im...
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Strange how most of us think that change happens—and how companies learn and improve. Stranger yet is how we seek to validate the progress we think we are making by identifying exact causes and the concrete logic of the physical. But what if an entirely different set of causes pertain? What if an all-but-undetectable logic produces tangible, physical outcomes? What if reality ain’t what it’s supposed to be? Yikes! Tune in this week...
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If the destination of a journey is its first step, then what is the first step for a successful visual conversion? Tune in this week as Gwendolyn Galsworth, your host and visual workplace expert, continues to define the elements of your improvement infrastructure and the indispensable contribution it makes to every visual conversion. Just as a new city’s future depends on the design of a quality water system, electrical grid, and r...
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