Voices of HR

Showing employees that you genuinely care can transform workplace culture and drive organizational success. To explore how to create meaningful employee connections, we've called in HR expert Becky Cantieri, Chief People Officer at SurveyMonkey.

Highlights

[2:09] How surveys drive trust and engagement

[3:30] Turning feedback into action

[6:00] Employee-initiated benefit programs

[9:30] Encouraging a culture of direct feedback

[12:...

Individuals who have served in the armed forces can help close today's talent gap. To effectively leverage this mission-driven talent pool, we've called in HR expert Heather Wilson, Executive Vice President and CHRO of Astrion, and a veteran of the U.S. Navy.

Highlights

[2:35] Why hire veterans?

[5:11] Proactive recruitment of veterans

[8:21] Resources for hiring veterans

[12:35] Supporting successful transitions  to i...

Have you ever made a mistake at work or negatively impacted others at your company? It’s possible to turn these challenging situations into inflection points of opportunity to build back trust, strengthen corporate culture, and in some cases, keep your company out of the courtroom. For practical ideas on how to turn these challenges into opportunities, we've called in Ray Hennessy, Chief Executive Officer of Vocatus.

Highl...

By aligning people strategy with business strategy and adopting an employee-centric, tech-savvy approach, HR can transform into a strategic partner that drives organizational success. HR advisor and fractional CHRO Tracie Sponenberg shared her insights with us on shifting from an administrative mindset to a strategic one, focusing on the long-term employee experience and leveraging AI tools. Highlights

[4:10] What a fractional CPO...

Many assumptions about what works, and what doesn't, in HR no longer hold true. So where do you turn? Data. HR analytics and other forms of data can help you make smarter hires, drive employee engagement and make better strategic decisions that will move your organization forward. To help you make sense of key people metrics, we've called in Colby Nesbitt, the head of people analytics at Lattice.

Highlights

[5:09] Key qu...

Workplace friction occurs in every organization, and it isn't just interpersonal conflicts in the workplace. It's also the systemic issues that hinder employees' ability to effectively perform their jobs, leading to inefficiency and dissatisfaction among employees. Christophe Martel, the co-founder and CEO of Fount, explains how you can leverage data to make your employee experience more effortless and productive.

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Employee handbooks with clear policies that protect your business from legal risks and retaliation claims and are compliant with employment laws can be useful tools for HR. But if it's been a while since you updated your handbook, you need to listen closely to our next guest, Jake Sitman, Chair of the Employment Law and Labor Relations Group for the law firm Fitzpatrick, Lentz, and Bubba. He’ll share his insights on writing and...

HR pros often have to navigate situations where the company's interests may conflict with the needs of individual employees. HR veteran Jackie Plunkett has extensive experience as both an in-house practitioner and as a consultant. Today, she shares her insights on how to build trust and respect with employees while also reducing employer risk. 

Highlights

[2:46] Poor employee relations can be corrected

[6:06] Building relat...

Companies are missing golden opportunities to hire high performing talent that’s being trained and certified right now by nontraditional workforce development programs. To help your organization tap into traditionally overlooked talent communities, we’ve called in Michelle Sims, CEO of YUPRO Placement. Michelle tells us, "For 40 years, the trend has been to use a four-year degree as a proxy for your skills when, really, a piec...

For many companies, employing formerly incarcerated individuals may seem like a high-risk proposition. However, there are more people with charges and convictions than you realize. And there are plenty of moving, life-changing success stories that show that fair chance hiring can be good for your business. Ken Oliver, Vice President of Checkr.org shares his own success story and tells us that “fair chance hiring doesn’t mean hire e...

Although some companies have been cutting back on their DEI efforts lately, Mita Mallick, the Head of Inclusion, Equity, and Impact at financial software company Carta, says, “Now’s not the time to put DEI on the back burner. There’s a business case for creating an inclusive workplace and fostering a culture of belonging. Right now, in the US, 40% of individuals identify as non-white. That number is rapidly changing. That doesn'...

Leveraging competitive benefits that appeal to everyone is a challenge for a lot of HR pros today. According to Amy Spurling, the founder and CEO of Compt, “A lot of companies have really great programs, but when they start looking at utilization, it's usually around 3 to 5% per thing that you're offering. It is very low. And so you're spending across each individual thing and getting incredibly low utilization. The cha...

Success in attracting top talent is every bit as important as winning customers, but many small businesses focus more on marketing their product than marketing their company to potential new hires. According to Thad Price, CEO of HR tech company Talroo, “Many job seekers want more; they want a career path. They want to be part of something bigger. This requires you to rethink how you attract the candidates that want to grow with yo...

When Yahoo's Chief People Officer, Lisa Moore, announced that they were moving away from annual performance ratings in favor of more frequent one-on-one feedback meetings, she got a standing ovation. Get a glimpse into how and why one of the world's most recognizable brands pivoted in its approach and built a sense of trust and engagement among employees.

Highlights

[2:27] Strategic changes needed at Yahoo and what ha...

Consistently developing college grads and early-in-career talent into long-term high performers is a constant struggle for employers. It may take developing an internship or mentorship program or investing in a financial wellness program. For insights on attracting and developing these high-potential workers, we've called in Paloma Thombley, VP of People at Handshake.

Highlights

[2:43] Handshake’s secret to better-than-ave...

HR pros in the manufacturing industry can attract and retain talent by measuring and delivering data that backs up HR’s effectiveness. Joanne Taylor, Vice President of Operations for Clear Employer Services, tells us that we need to hire not just for what we need today but for where we need to be in five or ten years. “Look at the data and the projections from a sales and marketing and business strategy and how does that shape the ...

HR consultants and leadership coaches are resources that should be leveraged to help your team, reduce your workload and help you succeed. As Hema Crockett, the co-founder of Gig Talent, tells us, these skilled experts aren’t interested in taking your job and want you to tap into their knowledge.

Highlights

[3:42] What HR often needs help with

[5:44] Sourcing HR consultants and leadership coaches

[8:59] Fear of an HR consultan...

Federal laws are on the books that require physical safety and prohibit harassment and discrimination on the job. However, handling complaints that accuse managers, or even executives, of being disrespectful or abusive can be legal gray areas that leave HR caught in the middle. Dr. Gary Namie, Director of the Workplace Bullying Institute, and Suffolk University Law Professor, David Yamada, share practical ways to address these deli...

Consciously building a culture of kindness and empathy may be the key to attracting and retaining high-performing talent for the long haul.

Berta Aldrich: “So tell us about what these culture champions look like and who are they and what is their charge in your organization.”

Claude Silver: “I will say they are global. They are in all of our offices. They have their own jobs. They have day jobs. They have been, you know, anointed i...