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March 27, 2024 52 mins

HR pros often have to navigate situations where the company's interests may conflict with the needs of individual employees. HR veteran Jackie Plunkett has extensive experience as both an in-house practitioner and as a consultant. Today, she shares her insights on how to build trust and respect with employees while also reducing employer risk. 


Highlights

[2:46] Poor employee relations can be corrected

[6:06] Building relationships and a culture of openness

[14:35] Terminations and confidentiality issues

[16:22] Proactive relationship building with employees

[21:06] Managing up and having candid conversations with leaders

[29:56] “Evil HR departments”

[31:18] Online reviews of employers and social media videos

[34:11] HR ethics and managing risk

[42:40] AI and HR

[43:44] Staying on top of trends and compliance


Guest Bio

Jackie Plunkett, VP of HR, SuccessFuel

Jackie Plunkett is a SHRM-certified professional with more than 25 years of experience as an in-house practitioner and as a consultant in a variety of industries. She has extensive experience in employee relations, investigations, performance management, training and development, policy writing and enforcement, FMLA administration, conflict resolution, workers’ comp claims and unemployment hearings. In addition to Jackie's role as VP of Human Resources at SuccessFuel, she's a contributing writer to HRMorning.com, where she helps her HR peers tackle some of the most difficult issues facing them today.


Links

https://www.linkedin.com/in/jackie-plunkett-phr-shrm-cp-b484362b/

www.successfuel.com

https://www.hrmorning.com/articles/new-to-hr/

https://www.hrmorning.com/articles/hr-trends-forecast-2024/

https://www.hrmorning.com/articles/new-layoff-tiktok-trend/


Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠


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