September 4, 2025 • 47 mins
Feeling buried in admin when all you want is to focus on your patients?
You’re not alone. The naturopathic profession has long struggled with burnout as practitioners juggle clinical work, business management, marketing, and ongoing education—often single-handedly.
In this groundbreaking conversation, Amy Skilton and business mentor Tammy Guest explore how artificial intelligence is creating unprecedented opportunities for naturopaths to reclaim their time, amplify their unique gifts, and ultimately become more human in their practice. Beyond the fear-based headlines, AI offers practical solutions to longstanding challenges in our profession.
Discover how practitioners are using AI to transcribe and summarise consultations, freeing them to be fully present with patients. Learn how research that once took hours can now be completed in minutes, with practitioners maintaining discernment while AI handles the heavy lifting. For those who struggle with marketing and content creation, hear real-world examples of practitioners finally launching the courses and programs they’ve dreamed of—all thanks to accessible AI tools.
Perhaps most compelling is the recognition that our predominantly female profession has a unique opportunity to influence AI’s development. With 70% of current AI users identifying as male, naturopaths can bring a holistic, patient-centred perspective to ensure this technology reflects the values we hold dear.
Whether you’re tech-savvy or tech-phobic, this episode offers practical starting points and free resources to help you explore how AI might enhance your practice. The world needs the special gifts that only you have—don’t let them remain hidden because you’re weighed down by tasks that AI could handle with ease.
Check out Tammy's Clone Yourself with AI course
Shownotes and references are available on the Designs for Health website
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DISCLAIMER: The Information provided in the Wellness by Designs podcast is for educational purposes only; the information presented is not intended to be used as medical advice; please seek the advice of a qualified healthcare professional if what you have heard here today raises questions or concerns relating to your health
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:11):
This is Wellness by Designs, and I'm your host, amy
Skilton, and joining us today isthe amazing Tammy Guest, who, I
feel like reducing her tonaturopath and business mentor
just doesn't even begin toscratch the surface of this
human.
But for the purpose of ourconversation today, those two
hats of the many that she wearsis very, very relevant.
(00:34):
And today we're speaking abouta topic that I feel like is sort
of a spicy one a little bit,and that is the role of AI in
the naturopathic profession andreally, I guess, the business
landscape at large, and really Icouldn't think of a better
person to be speaking to aboutthis, because Tammy is just such
(00:55):
a visionary and a pioneer inthis space, a beloved mentor for
many practitioners, as well asa speaker and an author, and I
know, tammy, your heart is verymuch about tapping into people's
gifts and having them be lit upon purpose and really setting
them free to share their giftswith the world in a way that
(01:15):
really works for them.
So thank you so much for yourtime this afternoon, thank you
so much, amy.
Speaker 2 (01:21):
It's always an absolute pleasure talking to you
, and it takes one to know oneright.
Speaker 1 (01:27):
You're such a many-hatted, most amazing human
as well, and I'm looking forwardto this conversation Me too,
and I feel like I'm probably notalone when I say I feel like I
am sort of a reluctant adopterof AI and I think I've just
really scratched the surface ofits use in practice.
(01:49):
But there's just so much morethat we could do.
But I want to sort of start atthe very beginning.
For all of our beautifulcolleagues who are like oh, I
just really I don't understandit, I don't get it.
I'm concerned about it from anumber of aspects, whether it's
environmental and sustainabilityand privacy, but also just flat
(02:12):
out being intimidated on howthe heck we even implement this
to make our lives better and nothave it feel harder.
So maybe we could start withaddressing some of the common
fears and concerns around AI inthe space and at large, but
really giving it the context andperspective that it requires.
(02:33):
So how about we start there?
Speaker 2 (02:35):
Certainly, I mean, you and I have been in the
profession for a while now andwe've been on the planet a while
.
We've certainly, as a humanrace, seen all sorts of
technologies come and go, andwith every technological advance
there's always fears.
Right when the radio was comingin, print media was very upset
(03:00):
and a lot of people werewondering what was going to
happen when it came to havingnoise pollution and having you
know voices all of the time.
And then we had the televisioncome in and we were worried
about what those types of tubeswere going to do to the
environment and the excessivewaste and the consumption and
(03:22):
what we were going to see andhow that was going to come into
people's, you know worlds.
Then I was around at the turnof the good old internet, just
appearing in our, in our livingrooms and our kitchens, just off
the kitchen there, one computerfor the whole household and
hearing that dial-up tone and itinterrupting my wonderful phone
(03:47):
calls with my friends everytime somebody wanted to get onto
the internet.
And then there was of coursefears around search engines and
Dr Google and things like that.
And the thing is, every singletime we've had a technological
advance there are early adoptersthere are when the rest of us
join, and there are the reticentfew, that last, and you know we
(04:11):
still have some people whodon't own mobile phones, and I
am here for all of it, but thelittle thing that comes up for
me, particularly for ourpractitioner world, is that for
the past decade since I've beenmentoring, I've seen time and
time again practitioners getoverwhelmed and stressed and
(04:34):
want to blow up their businessand even leave the profession
because of burnout and notenough support systems to enable
them to do the job that theywere actually qualified for.
They're busy doing all of theseother jobs that have the
potential to be automated ordelegated, but they're busy
doing those things instead ofbeing the amazing humans and
(04:56):
practitioners that they are withthe next person in front of
them or the next group of peoplewho need to hear exactly their
version of their gifts andtalents.
And so seeing the benefits cometo the fore has helped me start
(05:17):
to dive deeper, and I thinkthat's probably the first place
where, instead of feeling thefear, starting to get curious on
the possibility is somethingthat I invite everybody to start
to lean into.
Second is fear is one of thebiggest things that gets social
media going in the first place,and the more we can click bait
on all the fears that are comingup around it, the more likely
(05:37):
we are to see more of it andcreate an echo chamber of all
the more fears, rather than bepart of the actual solution,
which is engaging with AI in anethical and positive kind of
manner that has a feminine edgeto it, that has a natural health
tendency and lens, and I thinkthat's really already missing
(05:59):
from it.
And then, lastly, I always wantto touch on the environmental
one.
I mean, we're all nature loversand that's how we got into our
profession in the first place.
And again, if you look into thefacts of the environmental
issue there, every technology isgoing to have an environmental
impact.
The internet in and of itselfhas data centers that take up so
(06:24):
much water and so much energy,but they're the same data
centers that we're using for AI.
So if we were going to actuallyshut down these things, we're
going to shut down the wholeinternet, which just isn't going
to happen.
So another way to consider thisenvironmental impact is
actually things like comparingit to something that we also use
(06:47):
every day and we also see a lotof our clients use every day
things like fast fashion and, inactual fact, the environmental
impact water just to make denimin the world.
To keep up with the denim usagein the world, it's actually 100
times more than every datacenter that AI is currently
(07:07):
using, 100 times more to makegenes.
But we don't hear that.
We hear, oh, it's taking up allthe water, oh, it's changing
all of the environment.
And, lastly, my favorite conceptof this is generative AI has
been around since 2023.
And the interesting thing aboutgenerative AI, rather than just
(07:29):
classic AI, is that it is notjust predicting based off
patterns, what you want to hear.
Generative AI is taking a wholebunch of ingredients that we
have, you know, heard from everydifferent cookbook available
and creating something veryunique, like a very unique
(07:51):
recipe, and, in a similar way,all of the problems that us
humans haven't been able tosolve by ourselves.
It's taking all the ingredientsfrom all of these problems that
we have tried to solve, whetherit is storage.
It's from all of these problemsthat we have tried to solve,
whether it is storage, waterusage, ability to engage with,
the amount of energy being usedfor computers, supercomputers
(08:13):
and the environmental impact oftechnology itself.
Ai is coming up with solutionsthat we haven't been able to in
the decades we've been workingon it, because it's now
generating its own ideas, whichis amazing.
It's generating its ownsolutions to its own problems
(08:34):
and problems that we couldn'tsolve ourselves.
Speaker 1 (08:35):
So, yeah, wow, that's just such an incredibly, almost
explosive rejig around theperspective on AI.
And you know, I think thatexample with denim manufacturing
just really puts to bed thatargument that people are just
touting mindlessly around howmuch AI is going to be using as
(08:58):
far as energy and water goes.
And I think, you know, when weconsider all of those other
technological advances that havecome, all of the ones that are
going to arrive after this, itreally is up to us as
individuals and as a collectiveto decide how much space that
takes up in our lives, how wewant to engage with it, how we
(09:18):
can make the most of these toolsbut also minimize the impact.
But the fact that this tool isalso trying to solve problems,
that's potentially contributingto or creating, I think, is just
actually really quite special.
You know, to have a quantumcomputer to can actually, or it
can actually generate solutionsto things you know, light years
(09:40):
quicker than a human being can.
I think that's really quite ablessing in disguise and very
much like social media or any ofthese other technological tools
.
Things can be used, you know,for negativity.
They can be used for powerful,beautiful change and I really
love that we get to engage withit in order to actually enhance
the human experience and humanhealth, and I think there are so
(10:03):
many opportunities there.
When I think about, I stillremember that sound of dial up
to taking that to the grave andhow slow that was and how long
it took to send one blinkingemail from the old hotmail
address.
And I think today, now we canyou know mass email all of the
(10:25):
people who have you know, whoare in our ecosystem, to update
them on something that'shappening.
We can send notes andinstructions via email instead
of handing them 20 printed outthings or, worse, handwritten
notes, like it was back in theolden days.
Speaker 2 (10:41):
And we're currently seeing one another in high
definition here immediately withwhat we're doing and all of its
data, and it was originallybased off us doing exactly what
you're describing and I thinkthat that exponential shift.
We were a part of that and weare currently a part of this
situation that's happening andwe're going.
(11:03):
If we choose to, we cancontinue to be at the front of
this change that's occurring andbe part of that change for good
.
There is some other issues whenit comes to AI, you know 70% of
the users are.
(11:23):
You know there's 70% morepeople using it who identify as
male.
The main bias of AI historicallyis because it has a male gaze
and a male lens.
Our profession is give or take87% female, so we're
predominantly a female series ofmodalities and profession.
(11:45):
From us as women, from us aspeople who have a voice when it
comes to a holistic perspective,a patient-centered perspective,
a personalized medicineperspective.
What it's been taught on AI isa whole bunch of very masculine,
(12:08):
very you know in its originalform pre-2020, you know in its
original form pre-2020, tech brokind of conversations, and so
if we're not a part of theongoing conversation and we're
not part of this generative partit's generating new content
based on us engaging with it.
Then we're going to just see anecho chamber of the people who
(12:31):
have already used it before, andwe don't want that.
We want a different worldmoving forward.
Speaker 1 (12:37):
And I think that almost gives us more purpose
with which to engage it, evenoutside of how we can leverage
it for more time, more freedom,more joy and more peace.
But also it literally isgrowing, developing and learning
from the human inputs that arebeing put in.
And you know, when we look athistorically you know the, I
(12:59):
guess, the focus of allopathicmedicine and research, for
instance, like how tragicallyomitted women have been as far
as medical research goes, we can, you know, this potentially
could be the same kind ofsituation if we don't engage and
get involved and actually inputour voice as well.
(13:20):
So that's an exciting thing toconsider, isn't?
Speaker 2 (13:24):
it, absolutely, absolutely, and there are no,
you know, bars to entry of this,whereas if we were to try, you
know, many of us have ideasabout what we would love to
research in women's health or anotion of what could be possible
.
But getting into academia andbeing part of this kind of
research push for this amazingopportunity that we have,
(13:46):
because we've missed decadesworth of experience because we
had a very different group ofpeople looking after that
situation.
Now there isn't any gates toentry here.
It's a free thing to use andwe're able to contribute in a
way that's actually really quitepowerful.
Speaker 1 (14:04):
Really powerful and I think you know and we saw this
with the invention of theinternet and, of course, social
media how we can connect withpeople all around the world,
share ideas, share informationand support each other in a way
that's so incredibly rapid, andI think what that's going to do
to advance learning,understanding, research,
(14:24):
clinical application I'm noteven sure I can fathom it, to be
honest, over the next decade,how incredible that's going to
be and how different thelandscape will be.
I just know that's going to begood for professionals, your
practitioners and patients alike.
But I guess if we were to, Iguess, pull back from that and
think about how we can utilizethis as health professionals now
(14:49):
, as it is what's currentlyavailable, and why we might want
to, I'd love to explore some ofthe applications around that,
and I might even just start withhow I began using it.
I remember saying to agirlfriend of mine saying I love
consulting, I love my patients,I love talking to them, but
(15:11):
after I hang up and have towrite notes, I just want to
scream into a pillow book aflight to Fiji and never come
back, and I'm like if I couldjust have someone who could type
everything up for me and thatwould be amazing.
And then, literally within sixmonths, the practice software
that I use introduced an AIassistant for transcription and
(15:33):
summarization and I'm like myprayers have been answered.
Speaker 2 (15:38):
Yeah, and isn't it funny?
It's those things that we putoff or that we've put to the
bottom of our to-do list forsuch a long time that they're
finding really quick and easysolutions for that.
And if we can start to and thisis the kind of crux point that I
see a lot with practitioners ifwe can start to do it this is
the kind of crux point that Isee a lot with practitioners if
we can start to do it.
And the fascinating thing aboutAI is literally the tool that
(16:00):
you're describing, whether it'sinside your practice software or
you can open it as anotherscreen whilst you're using your
practice software.
If you click the button, it'sgoing to do its thing all by
itself while you do what you'realready doing, and so it doesn't
take any more effort.
You're just clicking a button toget it to transcribe, to get it
to summarize and to get it togive you an action plan,
(16:23):
possibly the referral letters,possibly a description of your
prescription, and you're able tothen just maneuver that
straight into the patienttreatment plan or into their
patient notes.
And if you see that working sideby side, the vast majority of
people that have used it alreadysee that, in actual fact, AI is
(16:45):
picking up way more because weare spending time doing the
human to human bit right, we'respending time being more human
with the human in front of us,because all that automated stuff
and all the detail that wecan't hold space at the same
time as get those you knowreally niche details that
sometimes we can forget to writedown, it gets looked after in
(17:09):
an instant without you actuallydoing anything that's just such
a game changer and I think youknow there's lots of ways this
could be helpful in someone'spractice from a scalability
perspective or just simplyfreeing up your time to do more
of the things that you loveoutside of your business.
Speaker 1 (17:25):
But, as you said, when you're having to think and
write and pause and then ask aquestion, it breaks that
connection to a degree.
It breaks your train of thoughtand your flow.
It then limits how much youhave to give and ask and you
know the inputs don't equal theoutputs, whereas if you can just
be fully present with yourclient and allow the
(17:48):
conversation to flow naturallyand have someone else you know
your computer generatedassistant taking care of the
notes, that is just going tovastly improve patient care,
just in and of itself.
Speaker 2 (18:02):
Yeah, I mean, back in the day there was stenographers
for all the importantconversations.
It's literally an automatedstenographer for your important
conversation and it's a veryaccurate, very efficient and
very cheap stenographer that wewouldn't have usually been able
to have access to as solopractitioners, and I think
(18:25):
there's a gateway for that.
Once you start to notice thetype of assistance that you
probably couldn't have affordedbefore, there are opportunities
with AI to have staff membersthat you have trained in the way
that you would like them tointeract with you and the way
you'd like them to interact withthe information that you
(18:47):
usually have.
That we wouldn't have been ableto afford before.
It really levels the playingfield in access to guidance and
advice that we would have had topay too much.
It just would have been costprohibitive before.
Speaker 1 (19:05):
I think this is useful for any practitioner, no
matter where they're at, butespecially I'm thinking new
grads, when they have a limitedbudget.
You know just at the beginningof their marketing journey and
finding new clients and also,but also, setting up systems and
you know resource, clientresources.
There's a lot of heavy liftingthere and you have perhaps more
(19:28):
time but not much money andyou've got to choose how you use
that carefully.
But on the flip side of that,you've got really busy
practitioners who feel reallystuck as to how to grow because
every minute of their day isjust the juggling so many hats,
and I know some of the thingsI'm seeing it being used for
more frequently now are helpingwith marketing copy Like.
(19:50):
I think so many of ourpractitioners are incredible at
what they do.
But business andentrepreneurialism is like a
separate sort of spirit.
It's a separate part of thebrain and some of us have that
and love it, but many healersand practitioners do not and
they remain.
Speaker 2 (20:10):
It's a really different skill set.
It's a really different skillset.
We've learned an entire humanbody.
We've learned entiremotivational and counseling
techniques to talk to thepsychology of a human in their
health crisis.
And we spent a lot of time.
You know, it took us years tounderstand that.
Speaker 1 (20:31):
Similarly, it takes years to understand that skill
set of marketing and messagingand presentation and
storytelling, but now we have alittle assistant to be able to
do that Absolutely, which meansif you do love it, you can
expedite what you're doing byeither getting the assistant to
do the groundwork for you andyou polish it or, you know,
(20:54):
feeding in some inputs andhaving it be polished by AI.
But if that thing doesn't floatyour boat, if that just makes
you want to cry at the thoughtof writing social media captions
or add you know copy or anemail newsletter, you can get
support to actually tick thoseyou know marketing pieces of
your business off with verylittle effort.
(21:16):
And I saw something reallyfascinating just in the last
couple of weeks that someone hasworked out how to program a
particular type of AI softwareto clone your facial features
and then, with the right inputs,you can generate photo shoots
of your likeness and whateverclothes and location you wish.
(21:37):
And whilst I don't think that'sgoing to replace branding
shoots and the energy of livephotos, we think about how
laborious it is coming up withcontent for socials.
Going to feed the beast, justrather.
Just having some basic imageswhere you don't have to do your
hair and makeup and get thelighting right, just to be able
to instantly produce somethingto improve your visibility, I
(22:01):
think is also just such a gamechanger for practitioners too.
Yeah absolutely.
Speaker 2 (22:06):
And it's that old adage of are you somebody who
works with the blank page ordoes the blank page freak you
out?
And in a similar way, if you'venever had a headshot before,
but somebody's taken a nice shotof you at a birthday or at an
event, and that is actuallysomething that looks like you
and already represents you andyou're in a good mood and you
(22:28):
feel confident about it, andthen you take AI to do something
.
It's better than having a blankpage and doing nothing.
Similarly, there is some reallygreat tools out there that you
can use, for you can write atranscript.
You can basically copy yourfeatures and the way that you
(22:51):
talk and your mannerisms andcopy a certain period of time,
and then AI will actually cloneyou as a presenter.
And so for many of us, we do alot of research into the
practitioner dynamic, because Irun masterminds and accelerator
(23:13):
programs and for those we diveinto what makes you unique and
many of our clinicians theirleast favorite skill, their
darkest side, their you know wedon't like to use the term
weakness, but their blind spotis presenting, and they're
amazing sages.
They have wisdom and knowledgeto share.
(23:35):
They are doctor as teacher andthe embodiment of that
one-on-one.
But if you put them in front ofa camera, they completely freak
out and melt down.
If you put them in front ofpeople, they do.
But if we were to take theirwisdom and their knowledge and
create an opportunity for themto share their wisdom and
knowledge through an AI toollike that, it's better than not
(23:55):
having the wisdom and knowledgeout in the world.
It's better than being stuck intheir head and not being useful
to their clients while they'renot there.
You know.
Speaker 1 (24:03):
Oh, I, a hundred percent agree, and and I you
know, I appreciate that perhapsall of us would love to be great
at presenting.
All of us would love to becomfortable to just flip the
camera on and speak to cameraand not be sort of searching for
our words or feeling reallynervous and perhaps looking back
on it feeling disappointed, youknow, at how we've come across.
(24:25):
But you're right, it would besuch a shame for the amount of
wisdom and experience andexpertise that our practitioners
have in their brains to remainin there or be limited to
sharing one-on-one in asituation that feels more
comfortable.
So to be able to create alikeness and feed it your words
(24:45):
and actually use our technologyto put our message out into the
world, to elevate humanity, toeducate people on a larger scale
that doesn't require our timeand energy, and also, from a
business perspective, actuallygive potential clients insight
into who we are, what we standfor, what we know, what we're
(25:06):
passionate about, and allow thatto magnetize them into our
world.
I think that can only be a goodthing too.
And look, maybe that's thebridge also, you know, the
mirror neurons.
I think the more we sort of seeourselves showing up doing a
great job.
(25:26):
That can be the gap between ohno, actually I do look, you know
, I come across on camera.
That sounded amazing.
I'm really pleased I got thatmessage out there and that can
also build confidence toeventually step in front of the
camera if that's what you wantto do.
Speaker 2 (25:41):
But oh, I couldn't agree more, like the first time
that I had my website updatedand a graphic designer listened
to me enough that they reflectedback visually the type of and
level of professionalism I hadand the vision I had for my
clients and the change I wantedto make in my local community
(26:02):
for my multimodality clinic.
As soon as I saw it, all of asudden I stepped up.
I was like, oh, this is apossibility for me.
This is something different.
And similarly, every time I seemyself or my, my mentees go
through an actual photo shoot,same deal.
There's something that pullsthe newest version of you
through and if this is thebridge to get us there, I think
(26:25):
I think it's fantastic.
A little note on that, and Iknow a lot of people listening
will be like, yeah, but that'sfake.
And the truth is, this is theplace where we need to have
ethics and we need to have aconversation about being
transparent in our use of AI andensure that we are making it
(26:46):
clear to the people who arelistening that we're utilizing
AI so that we can get ourmessage to you while you know.
I can get my message to youwhile I'm not there.
We're utilizing AI in a consultso I can be more human and be
more present with you.
I'm currently utilizing AI andhere's the security details of
(27:09):
the particular AI program I'musing to transcribe so that I
can be here as the practitioneryou need me to be.
It's being transparent andintentional with our use of AI
that allows us not to be sofearful of it, because we're
being real about its use and ourpurpose in its use.
Speaker 1 (27:30):
I think you know Everyone has to decide their own
comfort level, decide whereit's going to make the most
difference to them and reallyget clear on why they're using
it.
And if you can reconcile thatin yourself and be fully
comfortable and own that, thenthere's really nothing to be
afraid of at the end of the day.
(27:50):
I'd love to ask you obviouslyyou mentor many practitioners
and you're also technologicallysavvy and an early adopter, and
so I'm sure you are at theforefront of seeing how this is
being applied in clinic andother ways in business and in
our profession.
Outside of the things we'vecovered already, where else are
(28:12):
you seeing this make a bigdifference to Prachis?
Speaker 2 (28:15):
Oh, my goodness, how long is a piece of string
Exactly so, clinically, we seeit in the transcriptions, the
summaries, the treatment notes,all those people who are the
people that go I'm going to getit to you by the close of
business on Friday and then theyfind themselves over the
weekend randomly trying tosearch and do all that kind of
(28:37):
stuff, so summarizing treatmentnotes, getting them out,
ensuring that they've gotcommunication with their current
clients.
The research aspect is hugeRight at the beginning and it's
one of those fears that hasmanaged to kind of cross over to
now.
Oh, ai hallucinates of crossover to now.
Oh, ai hallucinates it's makingup you know, it's making up
(28:58):
posts, sorry, scientificarticles, and it's hallucinating
.
And the truth of it is there isvery specific AIs that have
been programmed not to do thatnow, things like Illicit and
Scribe and some others that arereally specific deep research
tools.
And, of course, I'm a bigbeliever of the human AI, human
(29:20):
sandwich.
So the human we start byprompting it properly AI, the
tool that helps.
And then us human on the endthat edits, that discerns, that
double checks, that noticesbiases, that brings in the human
element.
So it's human, ai, humansandwich.
(29:44):
And so ensuring that you're notjust Dr Googling and then
pretending that it's got theright answer.
We go, of course, and do ourPubMed search afterwards just to
double check and we do all theother things that we need to do
our duty of care.
But research tools areextraordinary.
In AI, being able to researchand put literature reviews
together is mind-blowingly easynow, and it was again one of
(30:05):
those real hurdles to get overfor a lot of practitioners who
really wanted to get intoresearch before but didn't have
a means or understanding of whatwas actually required.
It's quite quick and easy to dothose things now.
Then, of course, clinically,we're having translation for
people who have clients thatspeak languages other than
(30:28):
English.
We've also got tools to be ableto ensure that they are keeping
in contact with those clients.
We've got workflow tools thatallow clients to get information
about their testing.
We've got pathology tools thatdo all of the research for you
to look at whether there is atrend, whether things are within
(30:54):
a certain reference range forus as natural health
practitioners versus others, oroptimal health or otherwise.
And gosh, there is so much,especially in the testing part
of healthcare at the moment,that's really rapidly changing.
Then we've got the connectionto wearables, so a lot of AI is
(31:18):
in wearables.
Our CGMs at the moment are allupdating to have AI tools on
them, so continuous glucosemonitoring and it's a mechanism
to give feedback.
And then business Business casesis, oh my goodness, marketing
messaging, social media, blogposts, giving advice, business
(31:39):
advice.
You can utilize these tools asbusiness coaches and ask for
things like getting a clearprompt of looking at my last six
months and taking into accountmy top three goals are working
less than 20 hours a week,seeing X amount of clients and
(32:00):
having Fridays off.
Give me the top five thingsthat I could be doing to
optimize my profit and ensurethat I'm not in burnout for the
next six months.
My income goal is X.
What else could I do?
It's phenomenal at giving thattype of advice.
And again, you these types ofthings are cost prohibited
(32:23):
before, but you're able toengage in a way that you
wouldn't usually um, we have pr.
We have people writing um.
Uh, you know media releases,grant proposals.
We've got um people who aregetting scholarships that
wouldn't have been able tobefore, because that is a
minefield, especially for theneurodivergent practice that
(32:45):
forms can really do our heads in.
Then we've got the personal sideof things.
We see a lot of small businessowners doing it alone and the
most recent research has shownthat the number one use of AI is
as a personal counsellor andthat went up from the third spot
(33:05):
in 2024 to now the first spot.
First use globally is actuallyhaving a personal counsellor,
which is a shame, but again, isaccessible immediately and it
will usually get people onto thetrack of oh, this is a shame,
but again, is accessibleimmediately and it will usually
get people onto the track of oh,this is a thing.
And now I'm narrowing down whatI need a personal counselor for
.
Oh, I need a psychotherapist orXYZ.
I will go and book in with thembecause they're much clearer,
(33:28):
because they've been able to gothrough that.
And then, yeah, the other oneis looking at how you can look
after yourself as a practitioner, rather than all of the other
people around you and yourbusiness.
How you can look after yourself, so scheduling time management
Notion Monday, others that aresorting out your inbox for you.
(33:52):
There's so many mechanisms thatare making life so much easier
and again, we wouldn't haveusually had access to those
types of time management peopleor experts before, and now we do
.
Speaker 1 (34:04):
It's almost like you know that journey from A to B
used to be a straight line andnow we're collapsing time and
really just quantum leaping towhat our next steps need to be,
rather than having to go throughthe process of working things
out, making you know errors,wasting time, money, resources,
(34:25):
trying to get to what we needand, I think, knowing you know
for lots of reasons thatotherwise might be out of reach
for people.
This gives people an avenue totake action, to have things
reflected back and sometimesthat's enough for you to go oh,
that is true for me or no, Idon't think it's that and then
(34:47):
just to keep things movingforward.
And it's almost like and I don'twant to say this because I'm
kind of thinking of likedystopian movies, as this is
coming to mind, but like it'salmost like a confidant
counselor, business coach,assistant in one.
And if we can engage and utilizethat in a healthy way,
(35:07):
understanding that it'slimitations but allowing it to
move us forward, so we canactually find the right humans
that we need or take the rightactions to get the results we're
after, for very little,sometimes no cost, I think that
has to be a recipe for more joy,more peace, more freedom,
(35:29):
claiming your personal time back, more satisfaction and
fulfillment in your practice andcourse correcting more quickly.
You know, I think mostpractitioners can relate to
starting out one way usuallysolo practice and then not
becoming victims of their ownsuccess, but reaching a point
where it's like this model isn'tworking for me anymore because
(35:51):
of my goals have changed or, youknow, I want to do something
different with my skills, andthis really is going to fast
track our ability to shift,pivot and make use of our skills
in a way that actually feelsreally good to us too.
Speaker 2 (36:08):
Certainly in my membership I have had over the
years and the masterminds Ialways get, practitioners who
are, oh, here's the thing I wasgoing to do, here's the course
that has been sitting in theback of my mind forever.
This is what my clients ask meabout all the time and I bang on
about this.
I say the same thing over andover and over again.
(36:28):
And if I could just tell IVFcouples, if I could just tell
perimenopausal women, if I couldjust tell my ibs clients and
and they've been sitting onthese ideas for such a long time
.
Honestly, the past six monthssince I've been teaching the ai
tools that, um, that areactually helping, we have seen a
(36:48):
huge amount these people whoare like, oh, I'm so tech phobic
and I can't possibly do that,but but I really want to get
this course out.
The shift is exponential andit's so fast.
As soon as they know how to askthe right questions, the course
idea that they've had and allof the content that they've been
sitting on suddenly gets turnedinto a course outline.
(37:10):
That course outline suddenlygets turned into PowerPoint
presentations.
That PowerPoint presentationsuddenly gets turned into
PowerPoint presentations.
That PowerPoint presentationsuddenly gets turned into a
website sales page.
That sales page convertsbecause you're optimizing it for
SEO and all these other thingsthat we wouldn't usually think
of as a practitioner.
And then we've got a launchprocess that's written for us.
(37:32):
It can be done in like an hourand a half and they've been
sitting on this thing that couldhelp thousands of people that
they already have sitting thereas their clients in the
community, that they're alreadyhelping, but it's never been
able to be distilled out oftheir heads.
And you know, one of mybeautiful clients has been
(37:53):
sitting on this idea for awebinar for three and a half
years and it's only been sinceshe's learned the past 12 weeks
about AI.
She got it done.
She got the sales page done.
She learned how to code thebackend of her website so that
it would work, because you canask chat to PT how to do that
tech stuff.
(38:13):
And then she set up theautoresponder sequence and she
just launched it only two weeksago and the amount of people
that she helps in person toperson one at a time is just
going to balloon now that she'sgot this opportunity to talk on
a bigger scale.
Speaker 1 (38:31):
That makes my heart so happy, because I think
there's nothing sadder thanreaching the end of our life or
the end of our career with allof this knowledge inside us that
should be outside of us and inthe world.
And it provides another avenuefor people to engage with our
work, you know, in perhaps moreaccessible ways outside of
(38:52):
one-on-one, if it's a locationthing or a budget thing.
It also provides a beautifulresource that we can bundle in
with our services to support ourclients, but also as a
professional, it's like you canexponentially increase your
income, which allows you toreinvest in yourself, your
family, your business, yourclients, your profession, in a
(39:14):
way that actually doesn't meanyou have to compromise the hours
you sleep or your own self-careor time with your children, and
it's the best of both worlds.
And I don't know if anyone'slistening to this.
I'm sure you're starting to belike, okay, well, how do I do
this?
I want to do this and I don'tknow where to start.
So I'm going to give you.
(39:36):
We've got some amazingresources actually to point you
to.
We were really lucky.
Tammy actually just did awebinar for Designs for Health
Today on AI, which will beavailable soon.
We'll pop a link for that inthe show notes.
If you are in WA, I believe, isthat coming up?
Your talk with Renna.
Speaker 2 (39:55):
Yeah, yeah, I'm going to be at the Renner Expo the
annual Renner Expo and we'll bewalking through proper case
studies, just like I describedto you now, of practitioners and
how they've actually utilisedit and got you know 10 hours
back or made these things thatthey've been sitting on for such
a long time in an hour and ahalf.
You know, it's just incredibleincredible.
Speaker 1 (40:18):
Well, if you are in wa, do not miss that.
The renner expo is alwaysfantastic, and but don't panic
if you're not in wa um, becausetammy can still help you.
Um, tammy has.
We'll put the link to her freeresources in the show notes as
well.
There, there's a lot more.
There's a lot in there, but inparticular, I want to point you
to the free top 20 AI tools list.
(40:43):
For practitioners yes, Forpractitioners and that will be a
beautiful place to start.
And I also understand you'vegot a workshop up on your
website that people can purchasecalled Clone Yourself.
Can you tell us, can you tellus, how that works, what they're
going to learn?
Speaker 2 (40:59):
So Clone Yourself with AI.
You know we often have thatnotion of if there was just two
of me right now, you know,especially when we are talking
to our clients and we're doingthat one-on-one and we're doing
the humaning and we're doing theperson-to-person if we could
just have a little, you know,version of us that's over there
writing the newsletter and overthere, you know, writing the
(41:21):
blog posts that we said we woulddo, however long ago, and
writing the da-da-da-da.
So clone yourself with AI isspecifically for those people
who go if there was just anadmin version of me or there was
just another version of me thatcould do the other stuff.
That isn't the practitionerside of things.
That one's for you.
All those people that are reallyfrustrated that when they put
(41:45):
things into ChatGPT, claudeGemini or any of these other
large language models thatthey're spitting out really
generic, really robotic, verystrange emoji and dash friendly
kind of stuff, trying to get itto speak in your speak.
That's the point.
So we in Clone Yourself, wecreate customized versions of
(42:08):
that that are a version of youspeaking like you, sounding like
you, with your values, yourvision, your mission, your
branding and giving you feedback, basically as you, which is a
fascinating experience to do,and then, by the end of it, you
have 30 days of social mediamade, you've got 12 blog posts
(42:29):
made, you've got yournewsletters sorted for the next
three months, and you know howto do that for yourself over and
over again, and you've got yourown version of you to be able
to do with what you will.
Speaker 1 (42:42):
Oh my gosh.
I am signing up tonight becauseI absolutely relate to just
wishing I had variations of meto do the things and, as I said,
I have been using AI in alimited way and it has been a
game changer.
But quite clearly, from ourconversation today, the gap
between how I'm using it and howprobably a lot of practitioners
(43:03):
are using it and the potentialfor it to free up our time,
bring more joy in our practiceis essentially limitless, is
what I'm hearing, and it'sreally only about how we want to
shape and mold it, the kinds ofareas we want more support in
that we can program it to do,leaving the fun stuff, the
(43:23):
things that we really like andthat we're good at.
For us and I think you know, aswe wrap up this conversation,
something you said to me in ourpre-chat and mentioned as well
this afternoon was we're reallyengaging in this technology to
allow us to be more human, to bemore present.
(43:43):
This isn't a replacement forourselves.
We're not becoming moresynthetic, we're not moving into
an artificial universe.
It is in really creating staffmembers or versions of ourselves
so that we can do more of whatwe do in a more personal and
connected way and thereforeactually be less distracted and
(44:07):
less digital at the same time.
Speaker 2 (44:11):
Absolutely Just being more human.
I think that's what it's allabout utilizing AI to be more
human and reiterating exactlywhat you said, that I mean and
that's an even bigger topic thatI absolutely like what does it
actually mean to be human rightnow, when all of this is about
and we're seeing, you know, fakeversions of this, that and the
(44:33):
other online but then, truly,what's a deeper question for us
to ask how can I be my mosthuman?
How can I be my most human forthis human that's in front of me
, for this telehealth experience?
How can I be most human for thehumans that I love in my life
right now?
How can I be more human andmost human for this sunset
(44:54):
that's, you know, coming up andI'm present to, because the
other parts of my life are justautomated or delegated and I can
actually be more human.
Speaker 1 (45:05):
Yeah, oh my gosh.
I feel like that's the perfectnote to end on and I think, yeah
, I'm sure everyone listening tothis is feeling inspired and
lit up and really probably a lotmore at peace with the idea of
using AI to the degree they feelcomfortable in the areas they
need the most support in, forvery little investment but
(45:27):
really huge returns on gettingback into their own life.
Is there anything else you wantto share in closing, anything
we haven't touched on today youwant to make mention of before
we say goodbye?
Speaker 2 (45:40):
No, I just really want everyone to have a have a
go in with a curious mind, justthe same as we do for anything
that we that is new to us ordifferent, and start somewhere.
Don't don't keep keep ignoringit.
Start somewhere open.
Open your chat, gpt, open up alittle heidi, open up a little
(46:01):
whatever little gateway, um,just to start playing and seeing
what, um, what it is capable ofto support the areas of your
life that you might need tosupport so that you can be more
human yeah, yes, please.
Speaker 1 (46:13):
I was at marie who said you know the world needs
the special gifts that only youhave.
Like, don't allow them to betrapped inside you because
you're buried in admin or are,in you know, not a fan of social
media or you don't have thetime and the energy to distill
that course you know,information and knowledge you
have inside you into the course,when you can get support to do
(46:33):
that now very quickly.
I'm really excited for thefuture of our profession and the
dreams and the gifts that allof our practitioners have to
contribute to the world.
And, tammy, I can't thank youenough and I'm sure I speak for
all of us for how much weappreciate you and your gifts
and for taking us through AI inpractice today.
Speaker 2 (46:56):
Thanks so much.
It was a great conversation,Amy.
Speaker 1 (46:59):
Yeah, thanks, tammy, and for all of our listeners,
thank you so much for joining ustoday.
Remember you can find all ofthe show notes and resources
I've mentioned down below and onthe Australian Designs for
Health website.
I'm Amy Skilton and this isWellness by Designs.
This is Wellness by Designs, and I'm your host, amy
Skilton, and joining us today isthe amazing Tammy Guest, who, I
feel like reducing her tonaturopath and business mentor
just doesn't even begin toscratch the surface of this
human.
But for the purpose of ourconversation today, those two
hats of the many that she wearsis very, very relevant.
(00:34):
And today we're speaking abouta topic that I feel like is sort
of a spicy one a little bit,and that is the role of AI in
the naturopathic profession andreally, I guess, the business
landscape at large, and really Icouldn't think of a better
person to be speaking to aboutthis, because Tammy is just such
(00:55):
a visionary and a pioneer inthis space, a beloved mentor for
many practitioners, as well asa speaker and an author, and I
know, tammy, your heart is verymuch about tapping into people's
gifts and having them be lit upon purpose and really setting
them free to share their giftswith the world in a way that
(01:15):
really works for them.
So thank you so much for yourtime this afternoon, thank you
so much, amy.
Speaker 2 (01:21):
It's always an absolute pleasure talking to you
, and it takes one to know oneright.
Speaker 1 (01:27):
You're such a many-hatted, most amazing human
as well, and I'm looking forwardto this conversation Me too,
and I feel like I'm probably notalone when I say I feel like I
am sort of a reluctant adopterof AI and I think I've just
really scratched the surface ofits use in practice.
(01:49):
But there's just so much morethat we could do.
But I want to sort of start atthe very beginning.
For all of our beautifulcolleagues who are like oh, I
just really I don't understandit, I don't get it.
I'm concerned about it from anumber of aspects, whether it's
environmental and sustainabilityand privacy, but also just flat
(02:12):
out being intimidated on howthe heck we even implement this
to make our lives better and nothave it feel harder.
So maybe we could start withaddressing some of the common
fears and concerns around AI inthe space and at large, but
really giving it the context andperspective that it requires.
(02:33):
So how about we start there?
Speaker 2 (02:35):
Certainly, I mean, you and I have been in the
profession for a while now andwe've been on the planet a while
.
We've certainly, as a humanrace, seen all sorts of
technologies come and go, andwith every technological advance
there's always fears.
Right when the radio was comingin, print media was very upset
(03:00):
and a lot of people werewondering what was going to
happen when it came to havingnoise pollution and having you
know voices all of the time.
And then we had the televisioncome in and we were worried
about what those types of tubeswere going to do to the
environment and the excessivewaste and the consumption and
(03:22):
what we were going to see andhow that was going to come into
people's, you know worlds.
Then I was around at the turnof the good old internet, just
appearing in our, in our livingrooms and our kitchens, just off
the kitchen there, one computerfor the whole household and
hearing that dial-up tone and itinterrupting my wonderful phone
(03:47):
calls with my friends everytime somebody wanted to get onto
the internet.
And then there was of coursefears around search engines and
Dr Google and things like that.
And the thing is, every singletime we've had a technological
advance there are early adoptersthere are when the rest of us
join, and there are the reticentfew, that last, and you know we
(04:11):
still have some people whodon't own mobile phones, and I
am here for all of it, but thelittle thing that comes up for
me, particularly for ourpractitioner world, is that for
the past decade since I've beenmentoring, I've seen time and
time again practitioners getoverwhelmed and stressed and
(04:34):
want to blow up their businessand even leave the profession
because of burnout and notenough support systems to enable
them to do the job that theywere actually qualified for.
They're busy doing all of theseother jobs that have the
potential to be automated ordelegated, but they're busy
doing those things instead ofbeing the amazing humans and
(04:56):
practitioners that they are withthe next person in front of
them or the next group of peoplewho need to hear exactly their
version of their gifts andtalents.
And so seeing the benefits cometo the fore has helped me start
(05:17):
to dive deeper, and I thinkthat's probably the first place
where, instead of feeling thefear, starting to get curious on
the possibility is somethingthat I invite everybody to start
to lean into.
Second is fear is one of thebiggest things that gets social
media going in the first place,and the more we can click bait
on all the fears that are comingup around it, the more likely
(05:37):
we are to see more of it andcreate an echo chamber of all
the more fears, rather than bepart of the actual solution,
which is engaging with AI in anethical and positive kind of
manner that has a feminine edgeto it, that has a natural health
tendency and lens, and I thinkthat's really already missing
(05:59):
from it.
And then, lastly, I always wantto touch on the environmental
one.
I mean, we're all nature loversand that's how we got into our
profession in the first place.
And again, if you look into thefacts of the environmental
issue there, every technology isgoing to have an environmental
impact.
The internet in and of itselfhas data centers that take up so
(06:24):
much water and so much energy,but they're the same data
centers that we're using for AI.
So if we were going to actuallyshut down these things, we're
going to shut down the wholeinternet, which just isn't going
to happen.
So another way to consider thisenvironmental impact is
actually things like comparingit to something that we also use
(06:47):
every day and we also see a lotof our clients use every day
things like fast fashion and, inactual fact, the environmental
impact water just to make denimin the world.
To keep up with the denim usagein the world, it's actually 100
times more than every datacenter that AI is currently
(07:07):
using, 100 times more to makegenes.
But we don't hear that.
We hear, oh, it's taking up allthe water, oh, it's changing
all of the environment.
And, lastly, my favorite conceptof this is generative AI has
been around since 2023.
And the interesting thing aboutgenerative AI, rather than just
(07:29):
classic AI, is that it is notjust predicting based off
patterns, what you want to hear.
Generative AI is taking a wholebunch of ingredients that we
have, you know, heard from everydifferent cookbook available
and creating something veryunique, like a very unique
(07:51):
recipe, and, in a similar way,all of the problems that us
humans haven't been able tosolve by ourselves.
It's taking all the ingredientsfrom all of these problems that
we have tried to solve, whetherit is storage.
It's from all of these problemsthat we have tried to solve,
whether it is storage, waterusage, ability to engage with,
the amount of energy being usedfor computers, supercomputers
(08:13):
and the environmental impact oftechnology itself.
Ai is coming up with solutionsthat we haven't been able to in
the decades we've been workingon it, because it's now
generating its own ideas, whichis amazing.
It's generating its ownsolutions to its own problems
(08:34):
and problems that we couldn'tsolve ourselves.
Speaker 1 (08:35):
So, yeah, wow, that's just such an incredibly, almost
explosive rejig around theperspective on AI.
And you know, I think thatexample with denim manufacturing
just really puts to bed thatargument that people are just
touting mindlessly around howmuch AI is going to be using as
(08:58):
far as energy and water goes.
And I think, you know, when weconsider all of those other
technological advances that havecome, all of the ones that are
going to arrive after this, itreally is up to us as
individuals and as a collectiveto decide how much space that
takes up in our lives, how wewant to engage with it, how we
(09:18):
can make the most of these toolsbut also minimize the impact.
But the fact that this tool isalso trying to solve problems,
that's potentially contributingto or creating, I think, is just
actually really quite special.
You know, to have a quantumcomputer to can actually, or it
can actually generate solutionsto things you know, light years
(09:40):
quicker than a human being can.
I think that's really quite ablessing in disguise and very
much like social media or any ofthese other technological tools
.
Things can be used, you know,for negativity.
They can be used for powerful,beautiful change and I really
love that we get to engage withit in order to actually enhance
the human experience and humanhealth, and I think there are so
(10:03):
many opportunities there.
When I think about, I stillremember that sound of dial up
to taking that to the grave andhow slow that was and how long
it took to send one blinkingemail from the old hotmail
address.
And I think today, now we canyou know mass email all of the
(10:25):
people who have you know, whoare in our ecosystem, to update
them on something that'shappening.
We can send notes andinstructions via email instead
of handing them 20 printed outthings or, worse, handwritten
notes, like it was back in theolden days.
Speaker 2 (10:41):
And we're currently seeing one another in high
definition here immediately withwhat we're doing and all of its
data, and it was originallybased off us doing exactly what
you're describing and I thinkthat that exponential shift.
We were a part of that and weare currently a part of this
situation that's happening andwe're going.
(11:03):
If we choose to, we cancontinue to be at the front of
this change that's occurring andbe part of that change for good
.
There is some other issues whenit comes to AI, you know 70% of
the users are.
(11:23):
You know there's 70% morepeople using it who identify as
male.
The main bias of AI historicallyis because it has a male gaze
and a male lens.
Our profession is give or take87% female, so we're
predominantly a female series ofmodalities and profession.
(11:45):
From us as women, from us aspeople who have a voice when it
comes to a holistic perspective,a patient-centered perspective,
a personalized medicineperspective.
What it's been taught on AI isa whole bunch of very masculine,
(12:08):
very you know in its originalform pre-2020, you know in its
original form pre-2020, tech brokind of conversations, and so
if we're not a part of theongoing conversation and we're
not part of this generative partit's generating new content
based on us engaging with it.
Then we're going to just see anecho chamber of the people who
(12:31):
have already used it before, andwe don't want that.
We want a different worldmoving forward.
Speaker 1 (12:37):
And I think that almost gives us more purpose
with which to engage it, evenoutside of how we can leverage
it for more time, more freedom,more joy and more peace.
But also it literally isgrowing, developing and learning
from the human inputs that arebeing put in.
And you know, when we look athistorically you know the, I
(12:59):
guess, the focus of allopathicmedicine and research, for
instance, like how tragicallyomitted women have been as far
as medical research goes, we can, you know, this potentially
could be the same kind ofsituation if we don't engage and
get involved and actually inputour voice as well.
(13:20):
So that's an exciting thing toconsider, isn't?
Speaker 2 (13:24):
it, absolutely, absolutely, and there are no,
you know, bars to entry of this,whereas if we were to try, you
know, many of us have ideasabout what we would love to
research in women's health or anotion of what could be possible
.
But getting into academia andbeing part of this kind of
research push for this amazingopportunity that we have,
(13:46):
because we've missed decadesworth of experience because we
had a very different group ofpeople looking after that
situation.
Now there isn't any gates toentry here.
It's a free thing to use andwe're able to contribute in a
way that's actually really quitepowerful.
Speaker 1 (14:04):
Really powerful and I think you know and we saw this
with the invention of theinternet and, of course, social
media how we can connect withpeople all around the world,
share ideas, share informationand support each other in a way
that's so incredibly rapid, andI think what that's going to do
to advance learning,understanding, research,
(14:24):
clinical application I'm noteven sure I can fathom it, to be
honest, over the next decade,how incredible that's going to
be and how different thelandscape will be.
I just know that's going to begood for professionals, your
practitioners and patients alike.
But I guess if we were to, Iguess, pull back from that and
think about how we can utilizethis as health professionals now
(14:49):
, as it is what's currentlyavailable, and why we might want
to, I'd love to explore some ofthe applications around that,
and I might even just start withhow I began using it.
I remember saying to agirlfriend of mine saying I love
consulting, I love my patients,I love talking to them, but
(15:11):
after I hang up and have towrite notes, I just want to
scream into a pillow book aflight to Fiji and never come
back, and I'm like if I couldjust have someone who could type
everything up for me and thatwould be amazing.
And then, literally within sixmonths, the practice software
that I use introduced an AIassistant for transcription and
(15:33):
summarization and I'm like myprayers have been answered.
Speaker 2 (15:38):
Yeah, and isn't it funny?
It's those things that we putoff or that we've put to the
bottom of our to-do list forsuch a long time that they're
finding really quick and easysolutions for that.
And if we can start to and thisis the kind of crux point that I
see a lot with practitioners ifwe can start to do it this is
the kind of crux point that Isee a lot with practitioners if
we can start to do it.
And the fascinating thing aboutAI is literally the tool that
(16:00):
you're describing, whether it'sinside your practice software or
you can open it as anotherscreen whilst you're using your
practice software.
If you click the button, it'sgoing to do its thing all by
itself while you do what you'realready doing, and so it doesn't
take any more effort.
You're just clicking a button toget it to transcribe, to get it
to summarize and to get it togive you an action plan,
(16:23):
possibly the referral letters,possibly a description of your
prescription, and you're able tothen just maneuver that
straight into the patienttreatment plan or into their
patient notes.
And if you see that working sideby side, the vast majority of
people that have used it alreadysee that, in actual fact, AI is
(16:45):
picking up way more because weare spending time doing the
human to human bit right, we'respending time being more human
with the human in front of us,because all that automated stuff
and all the detail that wecan't hold space at the same
time as get those you knowreally niche details that
sometimes we can forget to writedown, it gets looked after in
(17:09):
an instant without you actuallydoing anything that's just such
a game changer and I think youknow there's lots of ways this
could be helpful in someone'spractice from a scalability
perspective or just simplyfreeing up your time to do more
of the things that you loveoutside of your business.
Speaker 1 (17:25):
But, as you said, when you're having to think and
write and pause and then ask aquestion, it breaks that
connection to a degree.
It breaks your train of thoughtand your flow.
It then limits how much youhave to give and ask and you
know the inputs don't equal theoutputs, whereas if you can just
be fully present with yourclient and allow the
(17:48):
conversation to flow naturallyand have someone else you know
your computer generatedassistant taking care of the
notes, that is just going tovastly improve patient care,
just in and of itself.
Speaker 2 (18:02):
Yeah, I mean, back in the day there was stenographers
for all the importantconversations.
It's literally an automatedstenographer for your important
conversation and it's a veryaccurate, very efficient and
very cheap stenographer that wewouldn't have usually been able
to have access to as solopractitioners, and I think
(18:25):
there's a gateway for that.
Once you start to notice thetype of assistance that you
probably couldn't have affordedbefore, there are opportunities
with AI to have staff membersthat you have trained in the way
that you would like them tointeract with you and the way
you'd like them to interact withthe information that you
(18:47):
usually have.
That we wouldn't have been ableto afford before.
It really levels the playingfield in access to guidance and
advice that we would have had topay too much.
It just would have been costprohibitive before.
Speaker 1 (19:05):
I think this is useful for any practitioner, no
matter where they're at, butespecially I'm thinking new
grads, when they have a limitedbudget.
You know just at the beginningof their marketing journey and
finding new clients and also,but also, setting up systems and
you know resource, clientresources.
There's a lot of heavy liftingthere and you have perhaps more
(19:28):
time but not much money andyou've got to choose how you use
that carefully.
But on the flip side of that,you've got really busy
practitioners who feel reallystuck as to how to grow because
every minute of their day isjust the juggling so many hats,
and I know some of the thingsI'm seeing it being used for
more frequently now are helpingwith marketing copy Like.
(19:50):
I think so many of ourpractitioners are incredible at
what they do.
But business andentrepreneurialism is like a
separate sort of spirit.
It's a separate part of thebrain and some of us have that
and love it, but many healersand practitioners do not and
they remain.
Speaker 2 (20:10):
It's a really different skill set.
It's a really different skillset.
We've learned an entire humanbody.
We've learned entiremotivational and counseling
techniques to talk to thepsychology of a human in their
health crisis.
And we spent a lot of time.
You know, it took us years tounderstand that.
Speaker 1 (20:31):
Similarly, it takes years to understand that skill
set of marketing and messagingand presentation and
storytelling, but now we have alittle assistant to be able to
do that Absolutely, which meansif you do love it, you can
expedite what you're doing byeither getting the assistant to
do the groundwork for you andyou polish it or, you know,
(20:54):
feeding in some inputs andhaving it be polished by AI.
But if that thing doesn't floatyour boat, if that just makes
you want to cry at the thoughtof writing social media captions
or add you know copy or anemail newsletter, you can get
support to actually tick thoseyou know marketing pieces of
your business off with verylittle effort.
(21:16):
And I saw something reallyfascinating just in the last
couple of weeks that someone hasworked out how to program a
particular type of AI softwareto clone your facial features
and then, with the right inputs,you can generate photo shoots
of your likeness and whateverclothes and location you wish.
(21:37):
And whilst I don't think that'sgoing to replace branding
shoots and the energy of livephotos, we think about how
laborious it is coming up withcontent for socials.
Going to feed the beast, justrather.
Just having some basic imageswhere you don't have to do your
hair and makeup and get thelighting right, just to be able
to instantly produce somethingto improve your visibility, I
(22:01):
think is also just such a gamechanger for practitioners too.
Yeah absolutely.
Speaker 2 (22:06):
And it's that old adage of are you somebody who
works with the blank page ordoes the blank page freak you
out?
And in a similar way, if you'venever had a headshot before,
but somebody's taken a nice shotof you at a birthday or at an
event, and that is actuallysomething that looks like you
and already represents you andyou're in a good mood and you
(22:28):
feel confident about it, andthen you take AI to do something
.
It's better than having a blankpage and doing nothing.
Similarly, there is some reallygreat tools out there that you
can use, for you can write atranscript.
You can basically copy yourfeatures and the way that you
(22:51):
talk and your mannerisms andcopy a certain period of time,
and then AI will actually cloneyou as a presenter.
And so for many of us, we do alot of research into the
practitioner dynamic, because Irun masterminds and accelerator
(23:13):
programs and for those we diveinto what makes you unique and
many of our clinicians theirleast favorite skill, their
darkest side, their you know wedon't like to use the term
weakness, but their blind spotis presenting, and they're
amazing sages.
They have wisdom and knowledgeto share.
(23:35):
They are doctor as teacher andthe embodiment of that
one-on-one.
But if you put them in front ofa camera, they completely freak
out and melt down.
If you put them in front ofpeople, they do.
But if we were to take theirwisdom and their knowledge and
create an opportunity for themto share their wisdom and
knowledge through an AI toollike that, it's better than not
(23:55):
having the wisdom and knowledgeout in the world.
It's better than being stuck intheir head and not being useful
to their clients while they'renot there.
You know.
Speaker 1 (24:03):
Oh, I, a hundred percent agree, and and I you
know, I appreciate that perhapsall of us would love to be great
at presenting.
All of us would love to becomfortable to just flip the
camera on and speak to cameraand not be sort of searching for
our words or feeling reallynervous and perhaps looking back
on it feeling disappointed, youknow, at how we've come across.
(24:25):
But you're right, it would besuch a shame for the amount of
wisdom and experience andexpertise that our practitioners
have in their brains to remainin there or be limited to
sharing one-on-one in asituation that feels more
comfortable.
So to be able to create alikeness and feed it your words
(24:45):
and actually use our technologyto put our message out into the
world, to elevate humanity, toeducate people on a larger scale
that doesn't require our timeand energy, and also, from a
business perspective, actuallygive potential clients insight
into who we are, what we standfor, what we know, what we're
(25:06):
passionate about, and allow thatto magnetize them into our
world.
I think that can only be a goodthing too.
And look, maybe that's thebridge also, you know, the
mirror neurons.
I think the more we sort of seeourselves showing up doing a
great job.
(25:26):
That can be the gap between ohno, actually I do look, you know
, I come across on camera.
That sounded amazing.
I'm really pleased I got thatmessage out there and that can
also build confidence toeventually step in front of the
camera if that's what you wantto do.
Speaker 2 (25:41):
But oh, I couldn't agree more, like the first time
that I had my website updatedand a graphic designer listened
to me enough that they reflectedback visually the type of and
level of professionalism I hadand the vision I had for my
clients and the change I wantedto make in my local community
(26:02):
for my multimodality clinic.
As soon as I saw it, all of asudden I stepped up.
I was like, oh, this is apossibility for me.
This is something different.
And similarly, every time I seemyself or my, my mentees go
through an actual photo shoot,same deal.
There's something that pullsthe newest version of you
through and if this is thebridge to get us there, I think
(26:25):
I think it's fantastic.
A little note on that, and Iknow a lot of people listening
will be like, yeah, but that'sfake.
And the truth is, this is theplace where we need to have
ethics and we need to have aconversation about being
transparent in our use of AI andensure that we are making it
(26:46):
clear to the people who arelistening that we're utilizing
AI so that we can get ourmessage to you while you know.
I can get my message to youwhile I'm not there.
We're utilizing AI in a consultso I can be more human and be
more present with you.
I'm currently utilizing AI andhere's the security details of
(27:09):
the particular AI program I'musing to transcribe so that I
can be here as the practitioneryou need me to be.
It's being transparent andintentional with our use of AI
that allows us not to be sofearful of it, because we're
being real about its use and ourpurpose in its use.
Speaker 1 (27:30):
I think you know Everyone has to decide their own
comfort level, decide whereit's going to make the most
difference to them and reallyget clear on why they're using
it.
And if you can reconcile thatin yourself and be fully
comfortable and own that, thenthere's really nothing to be
afraid of at the end of the day.
(27:50):
I'd love to ask you obviouslyyou mentor many practitioners
and you're also technologicallysavvy and an early adopter, and
so I'm sure you are at theforefront of seeing how this is
being applied in clinic andother ways in business and in
our profession.
Outside of the things we'vecovered already, where else are
(28:12):
you seeing this make a bigdifference to Prachis?
Speaker 2 (28:15):
Oh, my goodness, how long is a piece of string
Exactly so, clinically, we seeit in the transcriptions, the
summaries, the treatment notes,all those people who are the
people that go I'm going to getit to you by the close of
business on Friday and then theyfind themselves over the
weekend randomly trying tosearch and do all that kind of
(28:37):
stuff, so summarizing treatmentnotes, getting them out,
ensuring that they've gotcommunication with their current
clients.
The research aspect is hugeRight at the beginning and it's
one of those fears that hasmanaged to kind of cross over to
now.
Oh, ai hallucinates of crossover to now.
Oh, ai hallucinates it's makingup you know, it's making up
(28:58):
posts, sorry, scientificarticles, and it's hallucinating
.
And the truth of it is there isvery specific AIs that have
been programmed not to do thatnow, things like Illicit and
Scribe and some others that arereally specific deep research
tools.
And, of course, I'm a bigbeliever of the human AI, human
(29:20):
sandwich.
So the human we start byprompting it properly AI, the
tool that helps.
And then us human on the endthat edits, that discerns, that
double checks, that noticesbiases, that brings in the human
element.
So it's human, ai, humansandwich.
(29:44):
And so ensuring that you're notjust Dr Googling and then
pretending that it's got theright answer.
We go, of course, and do ourPubMed search afterwards just to
double check and we do all theother things that we need to do
our duty of care.
But research tools areextraordinary.
In AI, being able to researchand put literature reviews
together is mind-blowingly easynow, and it was again one of
(30:05):
those real hurdles to get overfor a lot of practitioners who
really wanted to get intoresearch before but didn't have
a means or understanding of whatwas actually required.
It's quite quick and easy to dothose things now.
Then, of course, clinically,we're having translation for
people who have clients thatspeak languages other than
(30:28):
English.
We've also got tools to be ableto ensure that they are keeping
in contact with those clients.
We've got workflow tools thatallow clients to get information
about their testing.
We've got pathology tools thatdo all of the research for you
to look at whether there is atrend, whether things are within
(30:54):
a certain reference range forus as natural health
practitioners versus others, oroptimal health or otherwise.
And gosh, there is so much,especially in the testing part
of healthcare at the moment,that's really rapidly changing.
Then we've got the connectionto wearables, so a lot of AI is
(31:18):
in wearables.
Our CGMs at the moment are allupdating to have AI tools on
them, so continuous glucosemonitoring and it's a mechanism
to give feedback.
And then business Business casesis, oh my goodness, marketing
messaging, social media, blogposts, giving advice, business
(31:39):
advice.
You can utilize these tools asbusiness coaches and ask for
things like getting a clearprompt of looking at my last six
months and taking into accountmy top three goals are working
less than 20 hours a week,seeing X amount of clients and
(32:00):
having Fridays off.
Give me the top five thingsthat I could be doing to
optimize my profit and ensurethat I'm not in burnout for the
next six months.
My income goal is X.
What else could I do?
It's phenomenal at giving thattype of advice.
And again, you these types ofthings are cost prohibited
(32:23):
before, but you're able toengage in a way that you
wouldn't usually um, we have pr.
We have people writing um.
Uh, you know media releases,grant proposals.
We've got um people who aregetting scholarships that
wouldn't have been able tobefore, because that is a
minefield, especially for theneurodivergent practice that
(32:45):
forms can really do our heads in.
Then we've got the personal sideof things.
We see a lot of small businessowners doing it alone and the
most recent research has shownthat the number one use of AI is
as a personal counsellor andthat went up from the third spot
(33:05):
in 2024 to now the first spot.
First use globally is actuallyhaving a personal counsellor,
which is a shame, but again, isaccessible immediately and it
will usually get people onto thetrack of oh, this is a shame,
but again, is accessibleimmediately and it will usually
get people onto the track of oh,this is a thing.
And now I'm narrowing down whatI need a personal counselor for
.
Oh, I need a psychotherapist orXYZ.
I will go and book in with thembecause they're much clearer,
(33:28):
because they've been able to gothrough that.
And then, yeah, the other oneis looking at how you can look
after yourself as a practitioner, rather than all of the other
people around you and yourbusiness.
How you can look after yourself, so scheduling time management
Notion Monday, others that aresorting out your inbox for you.
(33:52):
There's so many mechanisms thatare making life so much easier
and again, we wouldn't haveusually had access to those
types of time management peopleor experts before, and now we do
.
Speaker 1 (34:04):
It's almost like you know that journey from A to B
used to be a straight line andnow we're collapsing time and
really just quantum leaping towhat our next steps need to be,
rather than having to go throughthe process of working things
out, making you know errors,wasting time, money, resources,
(34:25):
trying to get to what we needand, I think, knowing you know
for lots of reasons thatotherwise might be out of reach
for people.
This gives people an avenue totake action, to have things
reflected back and sometimesthat's enough for you to go oh,
that is true for me or no, Idon't think it's that and then
(34:47):
just to keep things movingforward.
And it's almost like and I don'twant to say this because I'm
kind of thinking of likedystopian movies, as this is
coming to mind, but like it'salmost like a confidant
counselor, business coach,assistant in one.
And if we can engage and utilizethat in a healthy way,
(35:07):
understanding that it'slimitations but allowing it to
move us forward, so we canactually find the right humans
that we need or take the rightactions to get the results we're
after, for very little,sometimes no cost, I think that
has to be a recipe for more joy,more peace, more freedom,
(35:29):
claiming your personal time back, more satisfaction and
fulfillment in your practice andcourse correcting more quickly.
You know, I think mostpractitioners can relate to
starting out one way usuallysolo practice and then not
becoming victims of their ownsuccess, but reaching a point
where it's like this model isn'tworking for me anymore because
(35:51):
of my goals have changed or, youknow, I want to do something
different with my skills, andthis really is going to fast
track our ability to shift,pivot and make use of our skills
in a way that actually feelsreally good to us too.
Speaker 2 (36:08):
Certainly in my membership I have had over the
years and the masterminds Ialways get, practitioners who
are, oh, here's the thing I wasgoing to do, here's the course
that has been sitting in theback of my mind forever.
This is what my clients ask meabout all the time and I bang on
about this.
I say the same thing over andover and over again.
(36:28):
And if I could just tell IVFcouples, if I could just tell
perimenopausal women, if I couldjust tell my ibs clients and
and they've been sitting onthese ideas for such a long time
.
Honestly, the past six monthssince I've been teaching the ai
tools that, um, that areactually helping, we have seen a
(36:48):
huge amount these people whoare like, oh, I'm so tech phobic
and I can't possibly do that,but but I really want to get
this course out.
The shift is exponential andit's so fast.
As soon as they know how to askthe right questions, the course
idea that they've had and allof the content that they've been
sitting on suddenly gets turnedinto a course outline.
(37:10):
That course outline suddenlygets turned into PowerPoint
presentations.
That PowerPoint presentationsuddenly gets turned into
PowerPoint presentations.
That PowerPoint presentationsuddenly gets turned into a
website sales page.
That sales page convertsbecause you're optimizing it for
SEO and all these other thingsthat we wouldn't usually think
of as a practitioner.
And then we've got a launchprocess that's written for us.
(37:32):
It can be done in like an hourand a half and they've been
sitting on this thing that couldhelp thousands of people that
they already have sitting thereas their clients in the
community, that they're alreadyhelping, but it's never been
able to be distilled out oftheir heads.
And you know, one of mybeautiful clients has been
(37:53):
sitting on this idea for awebinar for three and a half
years and it's only been sinceshe's learned the past 12 weeks
about AI.
She got it done.
She got the sales page done.
She learned how to code thebackend of her website so that
it would work, because you canask chat to PT how to do that
tech stuff.
(38:13):
And then she set up theautoresponder sequence and she
just launched it only two weeksago and the amount of people
that she helps in person toperson one at a time is just
going to balloon now that she'sgot this opportunity to talk on
a bigger scale.
Speaker 1 (38:31):
That makes my heart so happy, because I think
there's nothing sadder thanreaching the end of our life or
the end of our career with allof this knowledge inside us that
should be outside of us and inthe world.
And it provides another avenuefor people to engage with our
work, you know, in perhaps moreaccessible ways outside of
(38:52):
one-on-one, if it's a locationthing or a budget thing.
It also provides a beautifulresource that we can bundle in
with our services to support ourclients, but also as a
professional, it's like you canexponentially increase your
income, which allows you toreinvest in yourself, your
family, your business, yourclients, your profession, in a
(39:14):
way that actually doesn't meanyou have to compromise the hours
you sleep or your own self-careor time with your children, and
it's the best of both worlds.
And I don't know if anyone'slistening to this.
I'm sure you're starting to belike, okay, well, how do I do
this?
I want to do this and I don'tknow where to start.
So I'm going to give you.
(39:36):
We've got some amazingresources actually to point you
to.
We were really lucky.
Tammy actually just did awebinar for Designs for Health
Today on AI, which will beavailable soon.
We'll pop a link for that inthe show notes.
If you are in WA, I believe, isthat coming up?
Your talk with Renna.
Speaker 2 (39:55):
Yeah, yeah, I'm going to be at the Renner Expo the
annual Renner Expo and we'll bewalking through proper case
studies, just like I describedto you now, of practitioners and
how they've actually utilisedit and got you know 10 hours
back or made these things thatthey've been sitting on for such
a long time in an hour and ahalf.
You know, it's just incredibleincredible.
Speaker 1 (40:18):
Well, if you are in wa, do not miss that.
The renner expo is alwaysfantastic, and but don't panic
if you're not in wa um, becausetammy can still help you.
Um, tammy has.
We'll put the link to her freeresources in the show notes as
well.
There, there's a lot more.
There's a lot in there, but inparticular, I want to point you
to the free top 20 AI tools list.
(40:43):
For practitioners yes, Forpractitioners and that will be a
beautiful place to start.
And I also understand you'vegot a workshop up on your
website that people can purchasecalled Clone Yourself.
Can you tell us, can you tellus, how that works, what they're
going to learn?
Speaker 2 (40:59):
So Clone Yourself with AI.
You know we often have thatnotion of if there was just two
of me right now, you know,especially when we are talking
to our clients and we're doingthat one-on-one and we're doing
the humaning and we're doing theperson-to-person if we could
just have a little, you know,version of us that's over there
writing the newsletter and overthere, you know, writing the
(41:21):
blog posts that we said we woulddo, however long ago, and
writing the da-da-da-da.
So clone yourself with AI isspecifically for those people
who go if there was just anadmin version of me or there was
just another version of me thatcould do the other stuff.
That isn't the practitionerside of things.
That one's for you.
All those people that are reallyfrustrated that when they put
(41:45):
things into ChatGPT, claudeGemini or any of these other
large language models thatthey're spitting out really
generic, really robotic, verystrange emoji and dash friendly
kind of stuff, trying to get itto speak in your speak.
That's the point.
So we in Clone Yourself, wecreate customized versions of
(42:08):
that that are a version of youspeaking like you, sounding like
you, with your values, yourvision, your mission, your
branding and giving you feedback, basically as you, which is a
fascinating experience to do,and then, by the end of it, you
have 30 days of social mediamade, you've got 12 blog posts
(42:29):
made, you've got yournewsletters sorted for the next
three months, and you know howto do that for yourself over and
over again, and you've got yourown version of you to be able
to do with what you will.
Speaker 1 (42:42):
Oh my gosh.
I am signing up tonight becauseI absolutely relate to just
wishing I had variations of meto do the things and, as I said,
I have been using AI in alimited way and it has been a
game changer.
But quite clearly, from ourconversation today, the gap
between how I'm using it and howprobably a lot of practitioners
(43:03):
are using it and the potentialfor it to free up our time,
bring more joy in our practiceis essentially limitless, is
what I'm hearing, and it'sreally only about how we want to
shape and mold it, the kinds ofareas we want more support in
that we can program it to do,leaving the fun stuff, the
(43:23):
things that we really like andthat we're good at.
For us and I think you know, aswe wrap up this conversation,
something you said to me in ourpre-chat and mentioned as well
this afternoon was we're reallyengaging in this technology to
allow us to be more human, to bemore present.
(43:43):
This isn't a replacement forourselves.
We're not becoming moresynthetic, we're not moving into
an artificial universe.
It is in really creating staffmembers or versions of ourselves
so that we can do more of whatwe do in a more personal and
connected way and thereforeactually be less distracted and
(44:07):
less digital at the same time.
Speaker 2 (44:11):
Absolutely Just being more human.
I think that's what it's allabout utilizing AI to be more
human and reiterating exactlywhat you said, that I mean and
that's an even bigger topic thatI absolutely like what does it
actually mean to be human rightnow, when all of this is about
and we're seeing, you know, fakeversions of this, that and the
(44:33):
other online but then, truly,what's a deeper question for us
to ask how can I be my mosthuman?
How can I be my most human forthis human that's in front of me
, for this telehealth experience?
How can I be most human for thehumans that I love in my life
right now?
How can I be more human andmost human for this sunset
(44:54):
that's, you know, coming up andI'm present to, because the
other parts of my life are justautomated or delegated and I can
actually be more human.
Speaker 1 (45:05):
Yeah, oh my gosh.
I feel like that's the perfectnote to end on and I think, yeah
, I'm sure everyone listening tothis is feeling inspired and
lit up and really probably a lotmore at peace with the idea of
using AI to the degree they feelcomfortable in the areas they
need the most support in, forvery little investment but
(45:27):
really huge returns on gettingback into their own life.
Is there anything else you wantto share in closing, anything
we haven't touched on today youwant to make mention of before
we say goodbye?
Speaker 2 (45:40):
No, I just really want everyone to have a have a
go in with a curious mind, justthe same as we do for anything
that we that is new to us ordifferent, and start somewhere.
Don't don't keep keep ignoringit.
Start somewhere open.
Open your chat, gpt, open up alittle heidi, open up a little
(46:01):
whatever little gateway, um,just to start playing and seeing
what, um, what it is capable ofto support the areas of your
life that you might need tosupport so that you can be more
human yeah, yes, please.
Speaker 1 (46:13):
I was at marie who said you know the world needs
the special gifts that only youhave.
Like, don't allow them to betrapped inside you because
you're buried in admin or are,in you know, not a fan of social
media or you don't have thetime and the energy to distill
that course you know,information and knowledge you
have inside you into the course,when you can get support to do
(46:33):
that now very quickly.
I'm really excited for thefuture of our profession and the
dreams and the gifts that allof our practitioners have to
contribute to the world.
And, tammy, I can't thank youenough and I'm sure I speak for
all of us for how much weappreciate you and your gifts
and for taking us through AI inpractice today.
Speaker 2 (46:56):
Thanks so much.
It was a great conversation,Amy.
Speaker 1 (46:59):
Yeah, thanks, tammy, and for all of our listeners,
thank you so much for joining ustoday.
Remember you can find all ofthe show notes and resources
I've mentioned down below and onthe Australian Designs for
Health website.
I'm Amy Skilton and this isWellness by Designs.
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