Your Broker Admin

Your Broker Admin

A shortform Podcast providing info, tips & updates for Mortgage Broker Admin staff & solo Brokers and the occasional chat with industry guests. Hosted by Rob Cummings of MBES Australia

Episodes

June 10, 2025 21 mins

This week, I’m joined in the YBA Chat Room by Marcus Lowe, Franchise Owner of MoneyQuest Cheltenham for an in-depth conversation about his broking journey, along with some other things.

In Humpday Helpers, I share an article on some advanced Broker Engine workflow tips as provided by a number of experienced users.

https://brokerengine.com.au/advanced-workflow-tips/

And finally, our regular reviews wrap up with outcomes from Loan Revie...

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In Humpday Helpers, I share some tips around the post approval process with People’s Choice Credit Union as provided by the State Manager.

https://www.linkedin.com/in/rob-cummings-96670619/recent-activity/all/

Then our regular reviews wrap up with outcomes from Loan Reviews completed during the week ending 30 May 2025.

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May 27, 2025 10 mins

In Humpday Helpers, I share some info on Melbourne based non-bank lender the Victorian Mortgage Group https://vicgroup.com.au/

Then our regular reviews wrap up with outcomes from Loan Reviews completed during the week ending 23 May 2025.

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May 20, 2025 7 mins

In Humpday Helpers, I share how you go about completing a rate review with Adelaide Bank and what happens if the loan is not under your Broker code.

Then our regular reviews wrap up with outcomes from Loan Reviews completed during the week ending 16 May 2025.

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We jump straight into the chat with my guest Karla Horne, Administration Assistant with MoneyQuest Cheltenham & Beaumaris.

Then onto a quick wrap up with outcomes from Loan Reviews completed during the week ended 9 May 2025.

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May 6, 2025 7 mins

In Humpday Helpers, I share a recent aggregator communication to their Broker network warning about the risks of hiring offshore staff directly.

Then our regular reviews wrap up with outcomes from Loan Reviews completed during the week ended 2 May 2025.

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April 29, 2025 8 mins

In Humpday Helpers, I’ll provide you with a refresher on the process for signing of ANZ loan documents.

Then our regular reviews wrap up with outcomes from Loan Reviews completed during the last 2 weeks ending 18  & 25 April 2025.

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April 15, 2025 6 mins

In Humpday Helpers, I’ll share how you go about completing a rate review with Beyond Bank and what happens if the loan is not under your Broker code.

Then our regular reviews wrap up with outcomes from Loan Reviews completed during the week ending 11 April 2025.

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In Humpday Helpers, I have a quick update on the TMB group & Next Gen ID.

Then I catch up with my guest Sarah Allen, Founder & Trainer with the Pilot Financial Services Academy to share everything academy related plus a little bit more.

https://www.pilotfinancialservicesacademy.com.au/

If you are enquiring about 1 on 1 training with Sarah you can book in a call via the following link:

https://calendly.com/pilotfinancialservices...

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April 1, 2025 7 mins

In Humpday Helpers, I’ll share some learnings for us on default deal boards within Broker Engine following a recent mini crisis around access.  

Then our regular reviews wrap up with outcomes from Loan Reviews completed during the week ending 28 March 2025.

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March 25, 2025 8 mins

In Humpday Helpers, I’ll share my thoughts on what I believe is a critical element to being successful in a Broker Support role.  

Then onto our regular reviews wrap up with outcomes from Loan Reviews completed during the week ending 21 March 2025.

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March 18, 2025 9 mins

In Humpday Helpers, I’ll share some of our learnings from processing loan applications through the new Broker Engine lodgement function.  

Then onto our regular reviews wrap up with outcomes from Loan Reviews completed during the week ending 14 March 2025.

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I’m thrilled to say we have another guest joining me in the YBA chat room this week.

Firstly in Humpday Helpers, I’ll share how you go about completing a rate review with Bankfirst and what happens if the loan is not under your Broker code.

Then I catch up with my guest Shelley Maher, Business & Operations Manager with Broker Engine to share a little bit about her musical links and also her goals following the step up into her ne...

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March 4, 2025 11 mins

In Humpday Helpers, I’ll share my thoughts on the important role that workflows play in a Broking business.  

Then onto our regular reviews wrap up with outcomes from Loan Reviews completed during the week ending 28 February 2025.

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February 25, 2025 10 mins

In this week's Humpday Helper, I’ll go over some vagaries in the planned rate changes for Edge

Then, our regular reviews wrap up with outcomes from Loan Reviews completed during the week ending 21 February 2025.

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February 18, 2025 8 mins

In Humpday Helpers, I’ll share how you go about completing a rate review with Firstmac and what to do if the loan is not under your Broker code.

Then, our regular reviews wrap up with outcomes from Loan Reviews completed during the week ending 14 February 2025.

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Firstly, in Humpday Helpers, I’ll be sharing an article I’ve found on Document Collection Best Practices.

Then I catch up with my guest Vanessa Lewis, Director of Education with the National Lending Group to share a little bit about her culinary skills and lots about her role and the important part it potentially plays for aspiring Brokers.

And finally, our regular reviews wrap up with outcomes from Loan Reviews completed during the ...

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February 4, 2025 9 mins

In Humpday Helpers, I’ll share details from our reviews process database of how you go about completing a rate review with ME Bank, whether you were the original loan writer or not.

Then, our regular reviews wrap up with outcomes from Loan Reviews completed during the week ended 31 January 2025.

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January 28, 2025 6 mins

In Humpday Helpers, I’ll share some tips on how we have enhanced our communication with clients in relation to settlements.

Then, our regular reviews wrap up with outcomes from Loan Reviews completed during the week ended 24 January 2025.

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January 21, 2025 6 mins

In Humpday Helpers, I’ll touch base on utilising the lender Settlement Agent portals.

Then, our regular reviews wrap up with outcomes from Loan Reviews completed during the week ended 17 January 2025.

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