Episode Transcript
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Speaker 1 (00:00):
It's both this Morning and Welcome back. We are joined
by Amy Hills, the CEO of the Tourism Industry Council
of Tasmania. Now we've been talking about the fact that
there are a lot of different jobs that go through
into tourism. It's not just things that you are doing,
like specifically in Hobart though, we're talking all around the state.
Speaker 2 (00:17):
Yeah, we were talking a little bit about guiding, but
if you think about some of the different and quirky
experiences we have across the state. For example, over in
the West we have the West Coast Wilderness Railway and
as part of the current campaign that we're doing to
entice more people into the industry, we do some interviews
with a young woman who works on the railway and
(00:37):
greets customers and gives them the heritage and all the backgrounds.
So that's something that is really different to have done
in your life. You're in quite a remote community there,
you get to really know the community and live as
part of that community, and it's some really stunning countryside
as well.
Speaker 3 (00:52):
So that's just an example.
Speaker 2 (00:54):
Over on the West, of course, we've got all our
East Coast beach town so that brings another different kind
of vie and then you go right up to say
something like Stanley and the Nut and that picturesque sort
of landscape and working as part of this really beautiful
little town.
Speaker 3 (01:10):
So yeah, there's some really interesting things that you can do.
Speaker 1 (01:12):
There are a lot of fantastic places you can go to,
whether or not you're going. If you are going out west,
it's beautiful watching the Wilderness train where they turn it
around on the tracks by hand. I got to see
that for the first time.
Speaker 3 (01:24):
It's possible.
Speaker 2 (01:25):
And then having all those people sort of working on
that and bringing that heritage back to not only Tasmanians
but visitors is something that's really special. It's that really
special Tasmanian experience.
Speaker 1 (01:35):
It's one thing you often experience. Most people are living
a very enjoyable life there, really like what they're doing.
They're talking about things that they're into and things that
they love. It's one of those things that becomes infectious
to you as a client. So if you're about to
jump on it, if you think of all the people
you come into contact before you even get on the train.
Speaker 2 (01:52):
Yeah, Well, if you think about it, like why do
we travel. We travel because we want to be inspired.
We want to perhaps have a break from our normal life,
and so you want to be surrounded by people that
are happy and people are loving what they're doing. And
so that's why we try and foster that and the
tourism and hospitality industry because I guess no one wants
to sort of head out and have someone that's pretty.
Speaker 3 (02:12):
Grumpy with life.
Speaker 2 (02:14):
We live in Tazy and it's a pretty special place
to be and having a smile on our face is
pretty easy.
Speaker 1 (02:21):
If you want to get into the industry, what are
some of the key skills that you might want to
work on or things that you would suggest that people
would possibly have to get into it.
Speaker 3 (02:29):
Yeah, well, it depends what you're looking at.
Speaker 2 (02:31):
There's some of the basics that you can do through
accredited and onn accredited training, so your responsible serving of
alcohol and barista training and those sorts of things. But
when you look at those really transferable skills that you
can take with you to other careers, it's an ability
to sort of talk and communicate with people. And I
know that sounds easy to some, but for others they
really need to sort of work on that and practice that.
(02:54):
So the ability to explain what people are seeing and
experiences is really important. And then you know, just having
that passion for Tazzy and that authenticity because in Tazy
we really like to bring that quiet pursuit of the excellence,
like being really Tasmanian and just understanding that and being
able to tell the story. And then the rest comes
(03:15):
with training on the job.
Speaker 1 (03:16):
To be honest, that is one of the things that
I love is that a you can learn on the job.
There's a lot that is best learned hands on, and
then that a lot of things are transferable. So even
if life changes a bit for you and you want
to go away, it's a transferable skill. You can quite
easily find jobs very quickly. And then if you want
to come back, there are opportunities that will always be yeah.
Speaker 2 (03:35):
Yeah, and we'd absolutely welcome you back if you want
to have a break, go and do other things. You
might have a family, you might have family matters, you
might travel overseas and use some of those skills in
other countries. But yeah, it's a really enticing element of
the skills that you need in this role.
Speaker 1 (03:49):
We're going to take a break. We'll come back and
talk a bit more with Amy Hills, who is the
CEO of the Tourism Industry Council of Tasmania. This is
your more than welcome