In this episode of Retail Inside Out we speak to Tom Sloan, Head of Ecommerce and Digital at Silentnight, winner of this years Retail Gazette Awards Ecommerce Game Changer award to discover how they've revolutionised the shopping experience for their customers. From their sleepunique mattress algorithm to their plans to be the sleep experts that shoppers can rely on, we find out how they embarked on their current ecommerce journey and the learnings they've discovered along the way.
We're also joined by Kath Brameld, Industry Solutions Adviser - Retail and Wholesale, Oracle NetSuite to hear how the landscape is changing for retailers in the ecommerce space, and where brands should spend their money to weather the storm in 2023.
About Silentnight
Silentnight is the UK's most trusted sleep brand, helping the nation sleep better for over 75 years. Their mattresses have won awards from trusted bodies such as Which? And Mother&Baby, and most recently won the 2022 Retail Gazette Awards Ecommerce Game Changer award.
About Oracle NetSuite
Oracle NetSuite is the number one cloud business ERP solution. It gives businesses the visibility and control to make the right decisions, now. NetSuite’s flexibility lets you do it all, quickly and easily. With every NetSuite upgrade, your configurations and customisation migrate seamlessly.
About Retail Inside Out
Retail Inside Out is a new podcast series from Retail Gazette. Each episode will focus on the topics, trends, news and personalities that are changing the face of retail. Subscribe on Apple, Spotify or your preferred podcast platform to hear every episode as soon as it goes live.
Popular Podcasts
Cold Case Files: Miami
Joyce Sapp, 76; Bryan Herrera, 16; and Laurance Webb, 32—three Miami residents whose lives were stolen in brutal, unsolved homicides. Cold Case Files: Miami follows award‑winning radio host and City of Miami Police reserve officer Enrique Santos as he partners with the department’s Cold Case Homicide Unit, determined family members, and the advocates who spend their lives fighting for justice for the victims who can no longer fight for themselves.
24/7 News: The Latest
The latest news in 4 minutes updated every hour, every day.
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.