3: The power of positive impact: how Lush has made sustainability pay

In 2023 most consumers would say they care about sustainability. The impact of the products we buy on our planet and the connection between the actions we take and our impact on our environment are clear for all to see. As sustainability becomes a way for businesses to demonstrate their value to customers, we ask what it means to be truly sustainable. To find out we couldn't imagine a better retailer to speak to than this years Retail Gazette Awards Sustainability Game Changer award winner, Lush.

Lush are no newcomers to the sustainable space, with the business holding ethics and reducing their environmental impact as key core values for the entirety of their 27-year existence. What challenges do they face, how do they bring their staff with them as sustainability stakeholders, and how do they ensure their supply chains are complying with their mission? We're thrilled to be joined by Ruth Andrade, Earth Care Strategy Lead for Lush to find out answers to all of those questions and more.

Also joining us to give us a wider view of the retail world and how brands are upping their sustainability game is Caroline Sajas, UK Business Director, Locala. Together they share insight into the challenges, opportunities and paths that retailers can take to become truly sustainable.

About Lush

Lush was founded in 1995 by six co-founders; Mo Constantine, Mark Constantine, Rowena Bird, Helen Ambrosen, Liz Bennett and Paul Greeves.

Emerging from the demise of a previous mail order business called Cosmetics To Go – a massive success that collapsed through a combination of over-trading and flooding – it was the same team that created and inspired this new venture called Lush.

Lush is 10% Employee Owned and our people are the heart and soul of our business.

About Locala

Trusted for more than a decade by the world’s top retailers, restaurants, and auto brands, Locala is the recognized leader in driving consumers to stores and measuring the results. Locala’s powerful and complete suite of digital marketing tools provides unmatched visibility into shoppers and competitors while delivering complete control over where and when brands can reach high-potential consumers and drive them to buy. Founded in 2011, the company has offices in the United States, France, Belgium, the UK, Switzerland, Singapore, Italy, Canada, Mexico, and the UAE.