Dental Drills Bits

Dental Drills Bits

Sandy Pardue of Classic Practice Resources & Michael Arias of The Dental Marketer discuss issues facing the dental practice owner of today. This is the podcast where you will want a pen and paper to take notes on every single procedure, system, step by step process, and lessons Sandy shares that she has accumulated in 40 years. Enjoy the fun, laid-back vibe as things get real. Sandy is an energetic lecturer and consultant in the area of dental practice management. She is Director of Consulting with Classic Practice Resources and has over 40 years of “hands-on” experience.

Episodes

May 29, 2024 34 mins

Can you really find the perfect fit for your practice through better interviewing techniques? In this episode of Dental Drill Bits, Michael and Sandy uncover effective hiring strategies that can transform how you build your team. They explore the essentials of preparation, from the types of questions that reveal a candidate’s true nature to the value of incorporating personality and intelligence tests. You'll learn how to uncover w...

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How can cutting-edge technology streamline the entire patient journey in your practice? In this episode, Michael and Sandy sit down with Dr. Gina Dorfman, the visionary founder of Yapi, to explore how this comprehensive dental software solution is transforming the industry. Dr. Dorfman passionately discusses the latest Yapi updates, such as a sleek new interface, enhanced appointment reminders, and innovative tools like insurance v...

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Are you tired of complex billing structures and challenging patient finances? In this episode, we connect with Dr. Abby Neville, who has transformed her dental practice by leveraging the remarkable Plan Forward membership plan. This innovative package simplifies processes, cuts costs, and uncoils the often tangled world of insurance and payments for both patients and practitioners alike.

Dr. Abby takes us on a journey of transform...

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What is the KEY role front office staff play in a successful dental practice? In this episode, we dive into office management with Michael and Sandy. A conversation taking you behind the scenes of Sandy's recent Front Desk Pro and upcoming office management training seminar, this episode underscores the vital role live training and phone skills in your office.

Sandy gives us an in-depth look into the weighty importance of answerin...

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Ever wonder how you can find the balance between longevity and vitality in the fast-paced dental world? This episode dives right into it with our guest Dr. Uche Odiatu, a wellness guru with a difference. A practicing dentist, certified personal trainer, yoga instructor, and undoubtedly charismatic speaker, Uche brings a holistic understanding of health and fitness. His unique approach helps us navigate towards optimal physical heal...

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Want to know how to turn your dental practice schedule from stress-inducing to productivity-boosting? In this episode, Sandy and Michael tackle this very challenge. Drawing upon Sandy's extensive experience in training dental teams nationwide, they delve into the integral role of scheduling in balancing efficiency and patient satisfaction. Common issues like late appointments and broken down technology are recognized as catalysts f...

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What really makes or breaks a well-functioning team? Buzzing with insights and real-world advice, we lay bare an indispensable component of business success – Regular one-on-one meetings. Dive into this episode with Sandy and Michael as they unfold the multiple layers of importance these interactions hold. From honing effective communication, fostering deeper relationships, to inciting recognition and personal growth among employee...

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Ever questioned how to ace the management of in-house membership plans? This episode delves deeper into this vast topic with Janelle and Bari from Plan Forward, who walk us through tackling challenges and implementing successful solutions. They recount the journey of Plan Forward, a concept born out of the desire to improve customer service and streamline management of membership plans. The conversation embodies an in-depth analysi...

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April 3, 2024 17 mins

Are we becoming slaves to our screens even at the workplace? In this engaging episode, Michael and Sandy delve into the impact of screen time at the workplace, particularly assessing the effect of devices like Apple watches, Fitbits, and cell phones. Taking a hard look at the addictive demands of these technologies, they explore how their constant use can compromise individual productivity and professional etiquette.

They zoom int...

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Have you ever wondered how to properly compensate your team, especially during training sessions and lunch meetings? This enlightening episode explores just that. Michael and Sandy navigate the often-overlooked aspects of employee payment, emphasizing the importance of understanding labor regulations and treating staff equitably. Learn from the friendly banter as they share personal insights – both from an employer's perspective an...

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Is your dental practice is not showing up in search results the way you want? This episode of Dental Drill Bits dives deep into the world of Search Engine Optimization (SEO) and its impact on your practice's online visibility. In conversation with our expert guest, Ali from Docsites, we address the importance of local SEO and elucidate how optimizing your web presence can organically elevate your position on search engine results p...

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How can you take control over your schedule and make sure it's not running YOU? This episode peels back the layers to reveal the make-or-break role a scheduler plays in any thriving dental practice. Sandy passionately articulates how setting precise production goals and having a clear understanding of individual procedure timings can make all the difference. Michael and Sandy navigate the conversation to highlight the immense value...

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Are you crumbling under constant patient cancellations and under-utilized hygienists? If so, this episode is a must-listen. Michael and Sandy go into deep dialogue discussing the art of managing the oh-so precious time of hygienists during those inevitable patient drop-offs. The duo shares their insights on the crucial role of effective communication within a dental practice, with an emphasis on the mighty bearings of the front off...

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Are the new patient numbers in your dental practice declining? Dive into this episode, where Michael and Sandy tackle this pressing issue, shedding light on the alarming trend that many dental practitioners face of dwindling new patient numbers. Sandy brings her expertise to the table, sharing startling real-world experiences of dentists and team members who have faced and overcome the same issue. She implores dental practitioners ...

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Sponsors:

Do you need a new website or marketing agency with no long-term contracts? Visit DocSites' website here and be sure to mention this podcast episode for a special deal! https://www.docsites.com/landing-pages/ddb/ (Docsites is offering $750 off their plans until the end of February, 2024, so be sure to jump on this amazing offer for our listeners!)

How does an inviting and up-to-date website impact your dental practice? In...

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Sponsors:

For modern dental practices, membership plans are the way forward — but not just any plan will do. Look ahead with the platform that puts you in control, effortlessly. Mention Dental Drill Bits for 60 days FREE! https://www.planforward.io/

Are you curious about how to elevate patient care and streamline processes in your dental practice? Wondering if appointing a treatment coordinator could make a remarkable difference?...

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Sponsors:

Are you looking for dental software that puts your patients first? From online scheduling to online forms, patient communication, and office coordination – Yapi simplifies every step of the patient experience. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://yapiapp.com/

Still wondering what makes a great front desk team at your dental practice? We're back this week to delve into...

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Sponsors:

Are you looking for dental software that puts your patients first? From online scheduling to online forms, patient communication, and office coordination – Yapi simplifies every step of the patient experience. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://yapiapp.com/

Why is the front desk team so crucial to the life and health of a dental practice? How can you create a driven...

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Do you have patients who refuse to take X-rays? Navigating through this sensitive space requires both empathy and skill. Michael and Sandy meticulously break down the different scenarios that dentists commonly encounter - the cost-conscious deniers, the comfort-focused decliners, and the radiation worriers. They share practical verbal techniques and strategies to engage with each category, effectively conveying the vital role X-ray...

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Sponsors:

For modern dental practices, membership plans are the way forward — but not just any plan will do. Look ahead with the platform that puts you in control, effortlessly. Mention Dental Drill Bits for 60 days FREE! https://www.planforward.io/

Wondering what truly underpins success as we start the new year? Join us as we delve into this topic, highlighting key aspects that contribute to not just financial growth, but person...

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