Czym jest konflikt? Czy zawsze musi być on destrukcyjny? Co robić w sytuacjach konfliktowych? Jakie postawy czy też narzędzia mogą być pomocne w pracy z konfliktem? M.in. na te pytania znajdziecie odpowiedź w odcinku. Rozmawiamy o pięciu poziomach konfliktu i naszych doświadczeniach związanych z ich moderacją.
1 - Konflikty - wprowadzenie (00:00:18) 2 - Konflikty wg Patrycji (00:01:26) 3 - Zgoda na niezgodę (00:05:16) 4 - Druga faza konfliktu (00:08:09) 5 - Najpierw konfliktów nie było, a potem... (00:11:19) 6 - Gdy konflikt zmienia się w destrukcję (00:15:13) 7 - Jak zarządzać konfliktem (00:25:58) 8 - Porozmawiajmy o konfliktach (00:30:45)
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