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May 18, 2026 • 33 mins

Can non-technical workers really use supposedly user-friendly low-code/no-code development tools to write and customize software, especially AI applications, for serious business use?

Indeed they can -- if they're operating under the auspices of a well-planned citizen developer program that sets realistic expectations, establishes clear guardrails, and provides the right programming tools and training. It's also important to have an effective process for deciding which staff-written AI agents and apps should be productized or added to the organization's internal IT architecture.    

In this episode, we explore how citizen developers can jumpstart an organization's AI deployment efforts, the essential elements of a program, who needs to be involved and the challenges to expect.

Featuring: Fabien Cros, Chief Data and AI Officer, Ducker Carlisle  

In today's episode, we'll also cover:

  • How Ducker Carlisle cut operating costs by 3%.
  • Whether citizen developer programs change the relationship between the business and IT sides.
  • How to decide when a citizen-developed app merits professional development.

References: 

To learn more about enterprise applications, check out Search ERP.

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