In this conversation, Dr. James Paulson discusses his journey in implementing a glaucoma protocol within his optometry practice. He shares insights on the importance of standard operating procedures, the impact of metrics on practice management, and the necessity of adapting to changes in billing and coding. The discussion highlights the significance of patient follow-up and care strategies, as well as the future direction of the practice, including the development of a dry eye protocol. Overall, the conversation emphasizes the need for continuous improvement in patient care and practice efficiency.
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