Framework Focus

Framework Focus

You’re listening to ”Framework Focus,” the podcast that explores trends, innovations, and insights in the long-term care pharmacy industry. Join us as we connect the entire LTC ecosystem.

Episodes

April 9, 2025 28 mins
In this episode of FrameworkFocus™, host Todd Eury sits down with Dori Armstead, VP of People at SoftWriters, to explore The Future of Work and what it means for the pharmacy technology industry. Dori shares insights on building a talent-centric organization, SoftWriters’ journey in improving hiring and retention, and how HR strategies are evolving to meet today’s workforce demands. The conversation covers key topics like attract...
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The political landscape is shifting, and long-term care (LTC) pharmacies are feeling the impact. In this episode of FrameworkFocus, we sit down with Alan Rosenbloom, President & CEO of the Senior Care Pharmacy Coalition, to discuss the key policy challenges facing LTC pharmacies in 2025. From the effects of the Inflation Reduction Act and ongoing PBM reform efforts to the push for LTC at Home and the looming threat of NADAC pa...
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Join host Patrick Hussey as he chats with Melissa Post, Director of People & Culture at SoftWriters, about tackling staffing challenges and creating a thriving workplace in long-term care (LTC) pharmacies. Melissa shares actionable strategies for recruiting and retaining top talent amid industry-wide shortages, building a strong talent bench through professional development and mentorship, and fostering a culture of engagement,...

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In Episode 20 of FrameworkFocus™, host Patrick Hussey, President of Pharma Dynamix Consulting, sits down with Dave Emison, Chief Commercial Officer at SDS Rx, to discuss the state of long-term care (LTC) pharmacy as we begin 2025. Together, they explore key challenges and opportunities facing the industry, including labor management, pharmaceutical acquisition, and delivery optimization. Gain actionable insights on building resili...
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In this episode of FrameworkFocus, host Patrick Hussey sits down with Eric Weast, Owner of ECW Network and IT Solutions, and Robbie Macdonald, Director of Client Enablement, to explore the critical role of technology in long-term care pharmacies. They discuss the opportunities and risks of AI, strategies to combat cybersecurity threats, and the importance of a robust technology roadmap. Gain insights from industry experts on how to...

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The recent 14th Annual FrameworkLTC User Conference hosted by SoftWriters brought together key figures from the long-term care (LTC) pharmacy industry. This year's gathering at the ARIA in Las Vegas provided a unique platform for professionals to exchange ideas, discuss the future of LTC, and share the latest industry insights. From accelerating innovation to building a sustainable future in pharmacy, the conference underscored Sof...

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In this episode of FrameworkFocus, we sit down with media leaders Greg Cianfarani, CEO of RxInsider, and Will Lockwood, Senior Editor of Pharmacy Technology and Management Review (PTMR), to explore the latest trends shaping long-term care (LTC) pharmacy. We’ll dive into the critical topics they've covered in 2024, from technological innovations like AI and automation to emerging industry challenges. Join us for an insightful discu...
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In this insightful episode of FrameworkFocus, we welcome a special guest host, Todd Eury from the Pharmacy Podcast Network. Todd is joined by Michelle Templin, the Senior Vice President of Strategy & Legislative Affairs at Managed Healthcare Associates. Together, they delve into the ever-evolving legislative landscape and its profound impact on the Long-Term Care Pharmacy industry. From recent regulatory shifts to upcoming poli...

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In Episode 15 of FrameworkFocus, Dr. Mark Fulton sits down with Dan Castellanos from Acute Care Pharmaceuticals to delve into the critical aspects of USP 797/800 compliance. Dan shares his background and career journey before discussing the role of Acute Care Pharmaceuticals in supporting pharmacies with sterile and hazardous drug compounding. Listeners will gain insights into the importance of sterile compounding, the challenges ...

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In this episode, Dr. Mark Fulton converses with Dr. Steven Albert and Dr. Aimee Pickering from the Claude Pepper Center in Pittsburgh. The University of Pittsburgh Claude D. Pepper Older Americans Independence Center is one of fourteen Centers throughout the United States funded by the National Institute on Aging. This episode delves into the center's history, mission, and impactful research focused on senior care. Learn practical ...

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This episode of FrameworkFocus™ comes live from SoftWriters' inaugural AI Mastermind Cohort in Pittsburgh. Hear interviews with industry leaders on the transformative power of AI in pharmacy operations. Discover current applications, future innovations, and the overall impact of AI on the pharmacy industry. We invite you to dive into these thought-provoking discussions on all things AI in long-term care pharmacy.

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In this episode of FrameworkFocus, we delve into the world of organizational involvement and leadership in pharmacy with Tim Fensky, Associate Director of Advanced Wellness Pharmacy. Tim shares insights from his career journey, emphasizing the importance of pharmacist engagement with professional and regulatory bodies such as State Boards, NABP, and NCPDP. Through compelling stories and lessons learned, Tim highlights the impact o...
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In Episode 11 of FrameworkFocus, host Dr. Mark Fulton explores high-tech pharmacy in America's heartland with Dr. Dakin Updegraff from LifeSpan Pharmacy. Dr. Updegraff discusses his journey starting in pharmacy during the COVID-19 era, his role as an informatics pharmacist, and LifeSpan's innovative approach, including their Robotic Processing Automation team. He shares insights into emerging technologies shaping the profession an...
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In this episode, Shelly Spiro, Executive Director of the Pharmacy Health Information Technology Collaborative, joins us to explore EAI and Machine Learning in LTC Pharmacy. We explore challenges facing LTC pharmacies and how AI offers solutions. We discuss how to ensure data security and privacy with AI integration. We examine barriers to adoption and ways to streamline implementation. Finally, we delve into AI's role in facilitat...
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In episode 9 of Framework Focus, host Dr. Mark Fulton engages in a compelling conversation with P3 (5th year) students from the University of Pittsburgh School of Pharmacy: Kolbe Bien, Michelle Gonsalves, and Braidon Lape. This episode delves into the background of the guests, exploring their motivations for pursuing a career in pharmacy. The discussion covers the evolution of their perspectives on pharmacy throughout their five ye...

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In Episode 8 of FrameworkFocus, Dr. Mark Fulton interviews TJ Griffin, Chief Clinical Officer at PharMerica, in a fast-paced exploration of the LTC pharmacy landscape in 2024. PharMerica is a national leader in pharmacy services, serving our partners in over 3,100 long-term care, senior living, IDD/behavioral health, home infusion, specialty pharmacy, and hospital management programs. In this conversation, the pair dive into the w...
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In this episode of Framework Focus, host Dr. Mark Fulton engages with Jean Hall and Brandi Van Patton from LogiCoy to unravel the significance of Prescription Drug Monitoring Programs (PDMPs) in Long-Term Care Pharmacy. Explore how PDMPs contribute to preventing diversion, ensuring patient safety, and addressing the opioid crisis. The episode delves into the specific impact of PDMPs on LTC, covering transitions of care, collaborat...
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This is part one of the three-part FrameworkLTC User Conference Post-Show series. This series is hosted by the Pharmacy Podcast Network’s own Todd Eury. In this series, Todd chats with SoftWriters’ team members, exhibitors, partners, and conference attendees live from the show floor. This episode features Aaron Nalick, Matt Lewis, Paula Carlock, Simon Beeny, and Scott Beatty. 

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November 7, 2023 27 mins

In this episode, Mark Fulton is joined by Paul Shelton, President of PharmaComplete Consulting Services and CEO of LTC@Home Pharmacy Network. Paul shares his career journey, leading us to an exploration of LTC pharmacy. We delve into the motivations driving independent pharmacies to enter the LTC space, discussing how to get started, market identification, staffing and equipment requirements, and service delivery to LTC facilities....

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This is part two of the three-part FrameworkLTC User Conference Post-Show series. This series is hosted by the Pharmacy Podcast Network’s own Todd Eury. In this series, Todd chats with SoftWriters’ team members, exhibitors, partners, and conference attendees live from the show floor. This episode features Joshua Porter, Grace Ball, Julie Martin, Matt Gilbert, and Nick Majors. 

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