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May 23, 2025 15 mins

Smart glasses may weigh on phone sales, lift Internet use

Smart glasses could be the next big opportunity in personal technology. Leading tech companies are focused on the form factor and functionality like augmented reality and 4K video may follow today's applications, which include AI assistants, music playback, phone calls and hands-free texting. Ultimately, these devices could stretch out the smart phone replacement cycle, like phones have managed to stretch the replacement cycle for laptops. In the 2030s, we could even see a world where smart glasses are the default personal device. But while there could be big changes ahead, that doesn't mean that hardware and software incumbents are about to be disrupted. Wamsi Mohan discusses why he believes incumbents have a major advantage in smart glasses and much of it comes down to control of the ecosystem. There's risk for incumbent Internet companies too but many of them have proven adept at adjusting business models in the past and the new form factor could even enhance business models as Internet use rises further.

 

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