IB Talk

IB Talk

Insurance Business provides a unique offering in the insurance space as an aspirational business magazine featuring a series of industry reports that recognize the achievements of key individuals and businesses as well as providing the latest in business best practice in a continually evolving industry.

Episodes

Beyond insurance: Rethinking risk for high net worth families

February 23, 2026 • 13 mins
As climate volatility, cyber exposure, and social inflation intensify, insurance availability itself has become a risk for affluent clients. Gia Snape sits down with Diane Delaney of PRMA to explore why modern protection now requires proactive mitigation and a sharper understanding of human risk, and what it truly means to stay insurable in a rapidly shifting landscape.
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Why interconnected threats are reshaping complex risk strategy in Canada

February 18, 2026 • 12 mins
As climate shocks, cyber threats and supply chain disruptions grow more interconnected, Hub International’s Erin Magilton explains why organisations must blend advanced analytics with human judgment and treat insurers as partners in resilience rather than just sources of capacity.
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AI, super charged brokers and a vanishing training ladder

February 6, 2026 • 24 mins
As AI tears through brokers’ workflows, from unstructured data and risk surveys to policy design, what happens to the traditional learning curve and the next generation of talent? In this IB Talk, JAVLN CEO David Leach explore AI’s biggest wins for intermediaries, its toughest questions for jobs and training and how the broker’s role could look very different in a few years’ time.
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What Canadian boards need to prepare for as D&O risk evolves

January 29, 2026 • 16 mins
As ESG rules diverge globally and AI accelerates faster than regulation, Marsh's Robyn Campbell outlines the risks set to define executive liability in the years ahead
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Water risks: Closing coverage blind spots for agriculture and manufacturing

January 29, 2026 • 28 mins
In this IB Talk episode, Anthony Saunders with EnviroSure at Gow-Gates Insurance Australasia, breaks down the practical “rules of the road” businesses face when they take, store, treat and discharge water — and what brokers should be asking to uncover the real risk.
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Championing women in construction risk

November 21, 2025 • 13 mins
The Women in Construction (WIC) program is reshaping a historically male-dominated sector by championing gender equity, leadership development, and real community. On this episode of IB Talk, Gia Snape speaks with Kylee Kleman, South Central Zone construction leader at Marsh and a driving force behind WIC, about how the initiative grew from a grassroots effort into a powerful platform influencing the wider industry.
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Navigating Construction Insurance: Strategies & Solutions from Burns & Wilcox Experts

November 10, 2025 • 26 mins
In today’s rapidly evolving construction landscape, insurance professionals face mounting challenges—from navigating complex contract requirements to managing rising claims and tightening market capacity. As construction projects grow in scale and complexity, the risks multiply, making it more critical than ever for contractors, brokers, and fleet managers to stay ahead of industry trends and regulatory demands. This episode of IB ...
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Cyber Risk Unfiltered: Behind the Scenes of Mid-Market Attacks

October 20, 2025 • 9 mins
Cyber Risk Unfiltered: Behind the Scenes of Mid-Market Attacks by IB Talk
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From racetrack to risk management

October 9, 2025 • 25 mins
Jennifer Nuest's passion for vehicles runs deep. On this episode of IB Talk, she shares her motorsports background fuels her approach to managing transportation risks.
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The art of the story: How to win in the Lloyd’s market

September 8, 2025 • 11 mins
In the London market, hundreds of submissions compete for underwriters’ attention every week. What separates the ones that land capacity from the ones that get passed over? According to Kingsley Flynn, Chairman and Non-Executive Director at Fenchurch Broking, it often comes down to the story you tell. In this episode of IB Talk, Gia Snape speaks with Flynn about why packaging a risk is as important as pricing it.
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Automated Vehicle Replacement: Reducing the Stress of the Claims Experience

June 4, 2025 • 13 mins
When a policyholder’s vehicle is written off or in for repairs, the claims process becomes a defining decisive moment. Yet, one critical element—replacement vehicle provision—has long suffered from outdated systems, slow response times, and poor customer satisfaction. As expectations evolve and Consumer Duty demands higher standards, insurers must rethink this crucial touchpoint. It’s time to make replacement mobility seamless, sus...
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AI in payroll: How to innovate without automating out humanity

May 8, 2025 • 17 mins
As artificial intelligence rapidly reshapes every corner of the workplace, payroll stands out as one of the most sensitive and high-stakes functions in HR. Accuracy, data security, and compliance are non-negotiable — yet payroll leaders are under constant pressure to improve efficiency and reduce risk. As AI capabilities expand, the big question for employers isn’t if AI should be integrated into payroll processes, but how to do it...
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Building diverse talent pipelines in insurance

April 14, 2025 • 24 mins
In this episode of IB Talk, Lee Anderson, Deputy Group CEO at SRG and Plamedie Molongi, Marketing Assistant at SRG share their insights into insurance can open itself up to a new generation of talent.
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Young talent in insurance

April 2, 2025 • 16 mins
Tori Sarmiento of INSTANDA shares how she found her passion in insurance, why she thinks the industry struggles to attract young talent, and what needs to change.
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Parametrics and the industry struggle with nat cats

March 6, 2025 • 14 mins
Descartes Underwriting’s Lynn Roehrig discusses the opportunities and challenges facing parametric insurance in Australia and New Zealand. This interview was conducted before Cyclone Alfred.
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Construction sector challenges and trends

February 11, 2025 • 10 mins
The construction industry is facing a critical turning point in 2025, with rising insolvencies, labour shortages, and increasing regulatory complexities placing immense pressure on businesses. From extreme weather events to contractual disputes and safety risks, the challenges are mounting—and brokers must stay ahead to provide the right solutions. Understanding these evolving risks is key to ensuring your clients are adequately pr...
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"Being an immigrant is a cool thing"

October 17, 2024 • 19 mins
Rajni Kapoor transformed her career from accounting to insurance, overcoming personal challenges to build All Solutions Insurance into a thriving multi-state agency. She talks to IB's Gia Snape about the that journey, and the importance of diversity in insurance.
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What's going on in brokerage M&A?

August 7, 2024 • 20 mins
Merger & acquisition (M&A) activity is bouncing back this year. Higginbotham CEO Rusty Reid joins us on IB Talk to share his outlook on the market and his organization's M&A strategy.
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Adaptable coverages to meet construction challenges

June 27, 2024 • 12 mins
In the dynamic world of construction, adaptable insurance coverages have become crucial. Rising material and labor costs, inflation impacts, and extended project durations are just a few of the hurdles faced by builders today. To stay ahead, construction professionals need insurance solutions that can evolve with these challenges, ensuring they have the protection they need when unforeseen issues arise. Understanding these complexi...
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Lloyd's playing a 'growing role' in the North American insurance landscape

June 25, 2024 • 12 mins
Amid an elongated hard market cycle, Lloyd's of London is an increasingly attractive option for brokers looking to place complex or challenging risks. Novatae Risk Group CEO Richard Kerr talks about opportunities in the market and gives tips for brokers.
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