In this episode of this four-part series I will be discussing a topic each week with Tim Radley owner of VM Unleashed and author. In this first episode we discussed Store Concepts:
- We delved into 4 areas Shopper Paradise, Collection Crossroads, Community Hub and Business Centres.
- Less stock and more showcasing of products with experiences built into the instore customer journey.
- The move from building a store centered around stock to a store focused on building it around the customer first approach with a lifestyle feel to it.
- The role of AI technology in the Retail space how important is this for a store of the future.
- The role of self service in clothing stores will this impact the kpi metrics in comparison to food stores as it is a different product.
- From stores of the past to future stores how is retail evolving and revolving when we look at what has been learned and what will be in the stores of the future.
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