In this third installment of this four-part series "Retailing with Meaning" we discussed "The People in Your Retail Business" covering the following areas:
- The importance of getting the basics right with your staff starting with your onboarding, training the team and succession planning. - The role of the team on the shop floor, head office departments and collaborating within these. We will look at how this can add value and strengthen the growth of your brand. - Staff retention and engagement how can Retailers drive this more looking at Retailers that are leading the way when it comes to team engagement. - How has the Employee Experience changed in recent times and how Retailers need to rethink their People Strategy in order to grow their business.
And lots more was discussed on this episode.
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