Qsource Podcasts

Qsource Podcasts

If you’re the type of person who prefers to multi-task while learning, then these podcasts are designed for you. Simply choose a subject and hit play so you can listen to discussions on a variety of clinical topics. From mental health to COVID-19 best practices, we’ve invited clinical experts to have a discussion to share their knowledge and best practices with our listeners.

Episodes

March 18, 2026 4 mins

Discover the impact of Civil Money Penalties in nursing homes and learn strategies to maintain compliance and improve resident care.

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In this episode, nurse surveyor Linzie Bugg discusses the importance of tuberculosis (TB) awareness in long-term care facilities for World TB Day. She highlights TB’s impact on older adults, the need for ongoing staff and resident education, early detection, and strong infection prevention practices. Linzie emphasizes psychological safety for symptom reporting, survey readiness, and collaboration with public health initiatives. She...

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Improve nursing home operations by uncovering root causes of issues with the Five Whys method. Learn how to implement this tool for lasting solutions and better compliance.

To schedule a complimentary consultation and speak with one of our nursing home consultants, please visit: https://www.qsource.org/book-a-meeting

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Learn how F656 ensures comprehensive, resident-centered care plans in long-term care facilities, supporting safety, quality of life, and regulatory compliance.

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February 27, 2026 15 mins
In this episode, nurse surveyor Linzie Bugg explores FTag 580, the regulation requiring nursing homes to promptly notify residents, families, and physicians about significant changes in care or condition. She explains the importance of transparent communication, shares real-life examples, and highlights common pitfalls. Linzie offers practical strategies for compliance, including staff training, standardized protocols, thorough doc...

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February 13, 2026 8 mins

In this podcast, nurse surveyor Linzie Bugg discusses the importance of culturally congruent, person-centered care in nursing homes and long-term care settings. She explains how culturally inappropriate care negatively impacts residents’ health and satisfaction, reviews recent CMS policy changes promoting cultural competence and language access, and offers practical strategies for inclusive care. Linzie highlights the evolving role...

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February 11, 2026 4 mins

Learn how F675 ensures quality of life in long-term care by prioritizing resident dignity, choice, and comfort. Discover compliance tips and support strategies for better care outcomes.

To schedule a complimentary consultation and speak with one of our nursing home consultants, please visit: https://www.qsource.org/book-a-meeting

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January 30, 2026 7 mins

In this episode of the Qsource Podcast, nurse surveyor Linzie Bugg demystifies QAPI (Quality Assurance and Performance Improvement) in nursing homes. She explains its value beyond compliance, highlighting its impact on resident care, staff workflows, and survey outcomes. Lindsey breaks down the five essential QAPI elements, shares practical examples, and offers actionable tips for building effective, data-driven programs. She empha...

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When a nursing home completes a Plan of Correction, the goal extends far beyond satisfying survey requirements. True success comes when those corrective actions become routine practice, consistently carried out long after surveyors have left the building. Transforming a remediation plan into a sustainable operational change takes organization, communication, and ongoing accountability.

Facilities that focus on long-term improvement...

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In this Qsource Podcast episode, nurse surveyor Linzie Bugg discusses the crucial role of vision and hearing care in long-term care settings, highlighting federal regulation F-685 and its requirements. Tied to National Glaucoma Awareness Month, she explains the impact of untreated sensory impairments, the importance of routine screenings, and practical strategies for staff education and resident support. Linzie shares tips for rais...

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Immediate Jeopardy (IJ) citations mark the beginning of a high-stakes compliance journey for nursing homes. When IJ findings reveal deeper systemic issues or repeat failures, surveyors often escalate to a Directed Plan of Correction (DPOC). This blog outlines the critical transition from crisis response to structured recovery, detailing the conditions that lead to a DPOC, the pressures facilities face d...

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When survey deficiencies arise, most nursing homes respond with a standard Plan of Correction (POC), retaining full control over how to resolve cited issues. But when regulatory agencies impose a Directed Plan of Correction (DPOC), it signals deeper concerns, often tied to repeat deficiencies, ineffective QAPI systems, or unresolved Immediate Jeopardy findings. This blog explains the critical differences between standard and direct...

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Recovering from an Immediate Jeopardy (IJ) citation takes more than correcting the immediate risk. Surveyors expect sustained, systemic improvements to prevent future breakdowns that could trigger a Directed Plan of Correction (DPOC). This blog explores how Qsource helps nursing homes stabilize after IJ, strengthen documentation, retrain staff, and implement quality-focused systems that build long-term compliance. With tools like m...

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In this episode of the Qsource Podcast, nurse surveyor Linzie Bugg discusses caring for nursing home residents during the holidays, focusing on Seasonal Affective Disorder (SAD) and its impact. She highlights the importance of recognizing psychosocial risks, providing emotional support, and implementing person-centered, meaningful activities. Linzie also explains relevant regulatory expectations and offers practical strategies, suc...

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An Immediate Jeopardy (IJ) citation signals that residents face serious and immediate risk, and how a facility responds in the first hour can determine regulatory outcomes. This article outlines the critical leadership actions nursing homes must take the moment an IJ is declared. It emphasizes rapid mobilization, clear role assignments, proactive surveyor communication, and real-time documentation. By pausing all other priorities a...

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December 12, 2025 8 mins

In this episode of the Qsource Podcast, nurse surveyor Linzie Bugg discusses National Handwashing Awareness Week, highlighting the critical role of hand hygiene in long-term care facilities. They explain F-880 infection control regulations, share creative strategies to boost handwashing compliance among staff, residents, and visitors, and emphasize the benefits of strong IPC programs. The episode also promotes Qsource resources for...

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Immediate Jeopardy (IJ) is one of the most serious regulatory threats facing nursing homes, with citations that can lead to steep penalties, loss of trust, and resident harm. This article breaks down the critical warning signs that often precede IJ determinations, such as supervision failures, medication errors, and breakdowns in communication or documentation. It outlines when these risks typically surface, what frontline staff sh...

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December 8, 2025 25 mins

In this episode of the Qsource podcast, Linzie Bugg and consultant pharmacist Jonathon Pouliot discuss the importance of antibiotic stewardship in long-term care (LTC) facilities, especially during Antibiotic Stewardship Awareness Week. They highlight the dangers of antimicrobial resistance, regulatory requirements from CMS, and practical steps for building effective stewardship programs. Emphasizing teamwork, communication, and ed...

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Food safety is a top priority in nursing homes, especially under CMS F812 regulations. This blog explores how even minor oversights in storage, labeling, sanitation, and staff hygiene can lead to serious consequences, including resident illness and regulatory citations. F812 requires strict adherence to FDA Food Code standards, and citations often result from improper temperatures, expired items, cross-contamination, or poor hand h...

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November 14, 2025 10 mins

In this episode of the Qsource Podcast, Linzie Bugg celebrates National Nurse Practitioner (NP) Week, highlighting the vital role NPs play in long-term care. The episode offers creative ideas for honoring NPs, such as luncheons, social media spotlights, and resident involvement. It also provides practical guidance on ensuring NP compliance with CMS regulations, covering supervision, documentation, and delegation. Linzie emphasizes ...

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