Reinventing Professionals

I spoke with Pete Palladino, the Director of Restaurant & Hotel Operations-NJ at Fearless Restaurants, about running Daddy-O, among other properties on Long Beach Island. We discussed building a hospitality culture, the staffing challenges unique to a seasonal vacation market, and how rising guest expectations elevate a team's performance.

I spoke with Sabastian Niles, the President and Chief Legal Officer at Salesforce. We discussed how corporate legal teams can leverage agentic AI, how to balance being AI-first with human judgment when delivering legal guidance, why law firms need to lead with trusted, agentic AI to gain a competitive advantage and meet client expectations, and the importance of developing unified client intelligence.

I spoke with Frederic Beylier, the CEO of Questel, a provider of intellectual property solutions, including AI-powered modular software and expert services. We discussed how AI has changed the IP sector, the key challenges that brand owners and innovators face in the current climate, where IP professionals are realizing the greatest benefits from AI, and new data on the state of AI in IP.

I spoke with Tony Muljadi, the General Manager of Large Law at LexisNexis. We discussed how law firms are adapting their AI strategy from novelty to expectation, why integrating authoritative legal content and trust into existing workflows matter more as AI capabilities begin to converge, and how a genuine strategic technology partnership can fuel a law firm's success.

I spoke with Sean Fitzpatrick, the CEO of LexisNexis’s legal business, where he leads strategy, growth, product innovation, and operations. We discussed the value of proprietary content in an AI era, perspectives on the potential shift in how AI is priced, how customers benefit from partnerships with different AI providers, and evolving customer expectations for legal AI.

I spoke with Ed Walters, the Vice President of Legal Innovation and Strategy at Clio. We discussed the market for legal AI tools, best practices for selecting the right tool for a particular team, advice for legal tech founders, and how to stay fluent in new developments in legal practice.

I spoke with Ryan McClead, the co-founder of Sente Advisors, a legal technology innovation consultancy that works with knowledge management and innovation teams at large law firms. We discussed his new book, "Your New AI Colleague: A Field Guide to the AI That's Going to Do Your Job," the three categories of AI tools, how KM and innovation leaders are gaining the most value from AI, and how to start building with agentic AI tools.

In this 59th episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed Lexpo 2026, learning from AI use cases, and attending RelFest London and LegalTechTalk.

I spoke with Lexi Lutz, the General Counsel at Summize, a provider of AI-powered contract lifecycle management software. We discussed how law department leaders are balancing speed, governance, and trust in an AI-enabled era of legal services, where legal teams still struggle to gain credibility as innovation partners, and the skills that future lawyers and legal leaders need to succeed.

I spoke with Dean Sonderegger, the new Senior Vice President and General Manager of Wolters Kluwer ELM Solutions. We discussed the state of AI adoption in corporate legal departments, the biggest barrier preventing legal departments from actually operationalizing AI, and what vendors can do to help move the industry forward.

I spoke with Kyle Kelly, the Founder and CEO of Zubu AI, which is an in-place data collection and preservation tool for litigation. We discussed the importance of in-place preservation, how Zubu is built for an emerging enterprise AI data layer, and what legal data preservation looks like within ChatGPT and Claude.

In this 58th episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed the 2026 CLOC Global Institute, revisiting law firm economics, understanding the cost of Legal AI, and looking forward to Lexpo 2026.

I spoke with Torben Rankine, the Director of Corporate Sales at SS&C Intralinks, following the company's 2nd Annual AI Bootcamp on Tuesday, May 19, 2026. We discussed how corporate development teams in Silicon Valley are identifying opportunities in the current market, applying generative and agentic AI to drive growth within their organizations, and aligning legal and deal-process teams.