In dieser letzten Episode vor der Sommerpause diskutieren Patrick und Jörg die abschliessende Ebene des Customer Job Selling Verkaufsansatzes. Dabei geht es darum, dass der Ansatz sowie die Kompetenzen der Mitarbeiter kontinuierlich weiterentwickelt werden. Dieser Aspekt kommt in den meisten bestehenden Ansätzen viel zu kurz. Gerade die Weiterentwicklung wird nicht angedacht. Dies führt meist zu sehr umfassenden Schulungen und Veränderungen bei der Einführung eines Verkaufsansatzes, die schnell überfordern. Wie bei den meisten Themen im Vertrieb sollte über einen Zeitraum von 3 Jahren nach der Einführung des Customer Job Selling, der Ansatz kontinuierlich weiterentwickelt werden. Dabei gilt es zu entscheiden, wer ist für die Weiterentwicklung verantwortlich, wie oft und in welchem Format findet der Austausch statt, was sind die relevanten KPIs und ist das ganzes relevant für die Bonusbestimmung. Einen Verkaufsansatz als Stein zu begreifen, der einfach in das bestehende Vertriebssystem zu stellen ist, ist der Hauptgrund, warum Verkaufsansätze sich in der Schweiz so schwer tun. Schritt für Schritt gemeinsam besser werden, ist die Grundlage für unseren Customer Job Verkaufsansatz. Wir wünschen allen einen schönen und erholsamen Sommer und sind am 22.08. wieder auf Sendung.
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