In this episode of the Brian Icenhower Podcast, we tackle a tough but essential leadership skill: how to exit real estate agents from your brokerage or team. Every year during moving seasons, agents evaluate their businesses and some decide to leave—often blaming leadership instead of addressing their own habits. How you handle those departures will shape your reputation, culture, and ability to grow.
Brian Icenhower and ICT coach Nick Baldwin break down why exiting agents gracefully is just as important as recruiting them in the first place. They explain how the wrong response—anger, bitterness, or subtle digs—can damage your leadership credibility and poison your reputation in the community. On the flip side, handling exits with grace, professionalism, and servant leadership not only protects your brand but often leads to agents returning later.
You’ll learn:
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✅ Why agents leave and why it’s rarely about commission splits or culture
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✅ The dangers of “brokers behaving badly” and spreading drama
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✅ What not to say when agents move on—and how to avoid creating “bulletin board material”
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✅ Why half of all exiting agents will return if you exit them gracefully
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✅ Practical strategies for transferring listings, handling pendings, and avoiding punitive policies
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✅ How proactive, gracious behavior can turn exits into recruiting opportunities
Leadership isn’t tested when agents join—it’s tested when they leave. Learn how to maintain respect, protect your brand, and keep your organization thriving even when agents move on.
👉 Ready to strengthen your leadership skills? Explore our Broker & Team Leader Coaching Programs and learn the proven systems top leaders use to grow, retain, and inspire their agents: https://therealestatetrainer.com/real-estate-coaching-programs/
Book a FREE coaching call: http://CoachCallFree.com
Enroll in our online courses: http://www.IcenhowerInstitute.com
Sign up for coaching: http://www.IcenhowerCoaching.com
Sign up for an Agent Management Portal: http://AgentManagementPortal.com
Join the fastest growing Facebook Group for Top Producers: https://www.facebook.com/groups/REagentRoundTable
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