In this episode of The Brian Icenhower Podcast, we dive into one of the biggest growth challenges for real estate agents and teams: choosing between hiring a transaction coordinator (TC) and an administrative assistant. While many agents lean toward TCs because the cost comes directly from closings, Brian explains why top-producing agents and large teams invest in admin support instead—and how that decision fuels long-term growth.
You’ll learn:
-
The key differences between a transaction coordinator and a true admin.
-
Why admins don’t just save you time—they generate more revenue and elevate client service.
-
The four major roles admins can play: listing manager, transaction coordinator, marketing director, and administrative manager.
-
How to train and layer responsibilities as your business scales.
-
Why relying solely on TCs can hold your team back, while admin systems create scalability and better client experiences.
If you’re serious about building a business that runs smoothly and grows beyond your personal production, this conversation will give you a clear roadmap for leveraging admin support to take your team to the next level.
Book a FREE coaching call: http://CoachCallFree.com
Enroll in our online courses: http://www.IcenhowerInstitute.com
Sign up for coaching: http://www.IcenhowerCoaching.com
Sign up for an Agent Management Portal: http://AgentManagementPortal.com
Join the fastest growing Facebook Group for Top Producers: https://www.facebook.com/groups/REagentRoundTable
Popular Podcasts
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
Are You A Charlotte?
In 1997, actress Kristin Davis’ life was forever changed when she took on the role of Charlotte York in Sex and the City. As we watched Carrie, Samantha, Miranda and Charlotte navigate relationships in NYC, the show helped push once unacceptable conversation topics out of the shadows and altered the narrative around women and sex. We all saw ourselves in them as they searched for fulfillment in life, sex and friendships. Now, Kristin Davis wants to connect with you, the fans, and share untold stories and all the behind the scenes. Together, with Kristin and special guests, what will begin with Sex and the City will evolve into talks about themes that are still so relevant today. "Are you a Charlotte?" is much more than just rewatching this beloved show, it brings the past and the present together as we talk with heart, humor and of course some optimism.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.