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January 25, 2023 29 mins

In this episode, host Kelly Whelan talks with Higher Logic Product Marketing Manager Sarah Spinosa about the recently released Association Member Experience Report. There's nothing like going right to source when you want to find out what members want, like, and wish they were getting from their association memberships, and that's exactly what this report outlines. This is an episode not to be missed! 

Topics covered include:

  • Who Higher Logic surveyed and why
  • How members prefer to get information (it may surprise you)
  • What benefits members value most
  • How often members tend to interact with their associations
  • Are associations giving the level of personalization members want
  • What the survey revealed about events, both in-person and virtual
  • Top reasons members consider leaving their associations
  • How associations can use this valuable information

Download Higher Logic's 2022 Association Member Experience Report to learn more!

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