Cellular carriers are not loved, but we sure wouldn't want to live without them. As much ire as U.S. telecom companies might face, they are a necessary evil; but which companies have the best plans? Thankfully, The Wirecutter Contributor, Rob Pegoraro, reveals to us some of the inner workings of how cell phone carriers operate, the difference between prepaid and postpaid plans, and the limits of 5G. We also discover how cell carriers rank on the consumer satisfaction index, and what the strengths and weaknesses are of the 'big four' in wireless - AT&T, Sprint, T-Mobile, and Verizon. Tune in to learn how to avoid pitfalls and if your service may be in need of updating.
- [00:00:00] Cell Phone Carriers: A Necessary Evil
- [00:06:38] The Big 4 of Cell Phone Plans
- [00:12:30] Prepaid Plans, Sprint / T-Mobile Merger
- [00:19:51] Cellular Resellers, and Limits of 5G
- [00:27:26] Communication Customer Satisfaction
- [00:35:52] Which Carrier Should You Choose?
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