Episode Transcript
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Speaker 1 (00:02):
Welcome to Get Connected with Nina del Rio, a weekly
conversation about fitness, health and happenings in our community on
one oh six point seven light FM.
Speaker 2 (00:15):
Welcome to Get Connected, a show where everybody seems to
love our animal stories, and our guest has so many
of them. She's written a book. Doctor Don Phillos shares
the highs and lows of vet care in her new book,
Tales of a Pet Vet Stories from the Clinic and
House Calls Doctor Don Phillos, thank you for being on
the show.
Speaker 3 (00:33):
Thank you so much for having me.
Speaker 2 (00:35):
You can find out more about her at doctor Don,
Dr Doctor Don thepet vet dot com. Doctor Don Phillos
has been a practicing vet for over thirty years with
a house called Practice in Pennsylvania and New Jersey. On
this show, doctor Don, you said most people call you
doctor Don. I've talked to all kinds of people who
work with animals, people who have the bird Sanctuary in
(00:55):
New Jersey, dolphins who study crabs, all kinds of stuff,
and not surprisingly, they grew up around animals, made it
their life's work. You actually come from a family of
animal lovers too. Can you talk a little bit about
you know, the animals in your world when you were young,
there was a monkey in there.
Speaker 4 (01:10):
I know, yeah, you know, I didn't realize that our
family was, in comparison unusual. And I think that my
childhood primed me for obviously for my career, but also
kind of relating to some of the clients who are
(01:30):
a little bit more eccentric, and I sort of get
them because we were them. We never had cats because
my mom was allergic. We'd had kittens, and I talk
about that in the book. But we had dogs, we
had birds, turtles, and we had.
Speaker 3 (01:46):
Willy the.
Speaker 4 (01:49):
Monkey, Willy the wooly monkey, for i'd say about two
years and then, as you see in the book, he
fell ill. And that's a whole story in itself, but
it was an you know, and obviously the way to
get monkeys in the United States in the seventies was
(02:11):
probably not very up on the up and up, but
that was right up our alley. And so my childhood
was perfect for what I do.
Speaker 2 (02:21):
You've been a veterinary enough for over thirty years. You
began in clinics and hospitals, and then you moved on
to this house call practice, which you still have. Why
did you make the switch to become a house COVID
and can you talk about how maybe that's different, what
are the challenges of that.
Speaker 4 (02:34):
So I think you know what happens in a brick
and mortar, and I've worked in every incarnation of veterinary medicine.
You're limited in time, and I used to feel, particularly
for my senior clients, but really for anyone that I
needed more confidence to make sure that they understood what
was going on.
Speaker 3 (02:55):
And sometimes you need more time to do that.
Speaker 4 (02:57):
And you in the building, you're getting interrupted emergencies come
in and so that I wanted to be able to
work at my own pace. And I also had several
clients who just couldn't get in, had to get by cab.
And there's a whole segment of the population that was
not getting veterinary care. And third thing was I did
(03:20):
an in home euthanasia about twenty years into my practice,
and that became a game changer. I'm like this, people
need to know about this, and this is where I
can really make a difference. And I think those three
things motivated me to make that career change, which I
was a seasoned VET. Had you know I was working alone,
(03:42):
had I done that right out of vet school. I
think I might not have had the confidence. I talk
in Tales of a Vet about gaining that confidence that
you don't have right when you graduate. So it evolved,
and I say, I found my home in the home
of my clients and patients.
Speaker 2 (03:59):
Two point on that in home euthanasia, which we had
to do at one point for one of our pets,
is such a difference and such a game changer. I
think if you have that opportunity to do that. And also,
as you mentioned in the book, you know you don't
with a vet. You have so many different species of
animals you learn about. Can you talk a little bit
about maybe the turtles and snakes and some of these
(04:20):
animals you've treated, And it's sort of in a way,
it's a guessing game for a minute.
Speaker 3 (04:24):
Yeah, And actually I do. I have a chapter.
Speaker 4 (04:27):
I call it the Exotic chapter because it's the patients
that I saw for a small animal vet, sort of
some of the more borderline farm but that is actually
was so interesting, and you sort of you have to
do what you have to do, and I'm paying the bills,
and so I spent quite a bit of my career
(04:49):
working with iguanas and birds and rabbits, guinea pigs, ferrets
and rats, you know, and pigs. So you really cannot
just say, I mean it's rare to say I just
want to work with dogs or I want to work
with cats.
Speaker 3 (05:09):
Well, well good.
Speaker 4 (05:10):
Luck with that until unless you open your own practice.
And that's fine, and you can. That wasn't my reality,
but it ended up adding more variety, and that's what
I love about my field. I would I say, I
would die a thousand deaths if I was a super
micro specialized human doctor doing the exact same thing every day.
(05:30):
To me, I'm thrilled that they're really good at what
they do. But for me, I like the challenge of
the variety of the species and the medical problems that
I get on any given day.
Speaker 2 (05:47):
You mentioned rats in New York. You know, we have
a certain thought about rats. You enjoyed working with them
in vet school, and they make great pets, but you
don't treating them later, I think became a challenge.
Speaker 4 (05:58):
I really enjoy the lab rats. They were sweet. The
pet rats are evidently quite lovely pets to have. Not
all of them were super friendly to me. Certainly they
were in pain and they were stressed. And they were
not at their best. It's not my personal thing. They
(06:20):
did make for some entertaining stories, but I am not
no offense to the rat loving world of and then
of course in New York with just rats in general.
You know, I think people struggle to think of them
as pets when there are so many of them just
out there in the city. So yeah, but they can
(06:42):
be lovely and pigs as well. Apparently they're lovely.
Speaker 2 (06:45):
I hear pigs are lovely too. Doctor Don Pillows has
been a practicing vet for over thirty years with a
house called practice called bucks Mercer Mobile Vet in Pennsylvania
and New Jersey. Her website is doctor dom Thepet Vet
dot com and the book we're talking about is Tales
of a Pet Fit, Stories from the Clinic and house Calls.
You're listening to get connected on one six point seven
(07:06):
light FM. I'm Na del Rio and doctor Don. I
would think that anyone who's been around pets for the
last thirty or forty years clearly sees how we relate
differently to them. Dogs used to live in the backyard,
cats used to run the streets. Now we're pet parents.
Dogs have wardrobe, cats have wardrobe. There's doggy DeCamp, organic food.
What is good about the pampering our pets get? Now,
(07:28):
maybe what's too much and what's not healthy at all?
Speaker 4 (07:33):
Right, Well, I've seen this evolution because I'm you know,
older than a lot of the colleagues that are just graduating.
And you know, we didn't even have the term pet parents,
so there's a hell. You know, people with families that
are fragmented have replaced or delayed having families with pets.
And that's good and they want to do all that
(07:54):
they can and we work with them, and that's healthy.
I think it gets into healthy, you know. And I
really have become quite concerned when we've had a pet
loss with someone who's very emotionally devoted, and I do worry.
But an example of some of the kind of the
(08:18):
kickback of this pet anthropomorphism is and new is I
was unaware that, for example, pronouns were important in the
pet world, and I was yelled at. I mean, I
had a male cat that I newtered he's a male,
and I was yelled at by the client because she
(08:39):
felt that he identified as a female.
Speaker 3 (08:42):
So now I know.
Speaker 4 (08:43):
So this is one evolution that takes on a whole
new Okay, well, well, how can you prove these things? So?
I get that we relate to our pets and so,
but and there are soulmates and our constant companions. But
I do think some people take it a little bit
(09:07):
to extremes, and we just you know, I have these
stories like this keep coming fast and furious past the
publication of this book, and I suspect I will have
much more of it.
Speaker 2 (09:20):
But let me ask you about something a little less controversial.
Two specific questions about maybe things. Are these overdoing it
or are they just harmless stuff? Swaddles for cats? Have
you seen those? I find them fascinating when people have
they have like the baby swaddle and they put the
cat in there.
Speaker 4 (09:36):
I those that if the cat likes it. You know,
it's all about what your pet prefers. Where I spoke
with someone who's you know, how do I feel about
them being taken everywhere in public?
Speaker 3 (09:47):
I think that it's probably.
Speaker 4 (09:51):
Unusual for a cat in public, but some it's what
they're used to, what does not cause them anxiety. And
I think if and you know your cat, but it's
important to recognize this is stress purring versus happy purring
and if they like it, I have no issue with it.
Speaker 3 (10:11):
Same goes for dog.
Speaker 2 (10:12):
What about the booties? For dogs? You see them in
the rain and the snow and maybe sometimes hot pavement.
Are those necessary?
Speaker 3 (10:20):
I see them.
Speaker 4 (10:21):
You see them a lot in the city. And as
a matter of fact, about four years ago, I moved
to Scottsdale, Arizona, half the year, and it's extremely important
there because a lot of the year the ground is
so hot that it will burn my you know, their
their paws, So I will find a different color pavement.
(10:42):
I think for cleanliness, some dogs won't tolerate it. Again,
it's something they have to get used to. I was
in New York City. I saw countless different colors and
varieties of the booties. I think that they're functional and fashionable.
But you know, dogs have been getting around for millennia
(11:04):
without them, and they figure it out. If it's too
hot on the pavement, they walk on the grass and
so forth, or they lift their feet and they tell us.
And same goes for cold, you know. So I think
if you're spending a lot of time outdoor with your
pet and for cleanliness or temperature regulation, they're great to try.
My dog would never would never move. I can never
(11:28):
get her to wear anything like that. So it's personal preference.
Speaker 2 (11:33):
For people who love animals. There's an idea that being
a vet might be a fantastic job, and I'm sure
it's a fantastic job. What does it really mean to
be a vet and what are the qualities of some
of the best vets you've met.
Speaker 4 (11:46):
I think that I don't know any vets or haven't
worked with that really got into it. It was a passion,
it was a long time thing. I think that they
they dreamed of doing, and I think that the reality.
So there's a you know, we're not in it for
If you're in it for the money, then there's so
(12:07):
many other careers for the money, and I think that
for me. You know, I considered being a pediatrician, but
I liked I'm challenged by pets that can't speak for themselves.
But what I love and what I think is different
than human medicine or other careers, is you have variety,
You're never bored, you have mental and physical stimulation all day.
(12:32):
This is not a sedentary job by any stretch of
the imagination. There's a lot of gross stuff in it
that you probably need to be prepared for. But the
probably the biggest take home is a lot of people
have this impression that I like animals better than people.
I want to be a vet because I don't want
to have to talk to people. And the reality is
(12:55):
you were talking to people all day long because unlike
doctor doul Little, the pets don't speak for us. So
you have to get really good at at working with
people and getting the information that you need out of them,
understanding them, connecting what they want to do, explaining in
(13:17):
a way that you're not talking over or under. Everybody
comes to those conversations with a different level of knowledge
or medical background, and so you have to get good
at relating to people to treat their animals.
Speaker 2 (13:32):
You did talk about in the beginning of the book.
I think you had a couple of pet owners faint
on you, you know in those early days. Yeah, I got
to get used to bedside manner.
Speaker 4 (13:43):
It was awful and it just continued, and so clearly
my delivery and a combination of factors, it was the
scourge of mine and I was It did not help
with my lack of confidence, But I learned the hard
way as I basely learn everything and figured out a
(14:03):
few things that were not working. I wish I could
say that after the beginning of my career, people stopped fainting.
I got better at seeing it coming and preventing it.
But some of it is it was just some bad
luck and inexperience, and I'm a little bit better at
it now, at least I hope.
Speaker 2 (14:23):
I thought briefly to wrap up one of your stories,
can you give us a story from the book that
kind of maybe one of your favorites, that sort of
sums up your experience your career.
Speaker 3 (14:35):
I would have to say there is one story.
Speaker 4 (14:38):
It was because you know that all my passions kind
of come together, and I did a house call for
someone that I had convinced a couple they'd convinced themselves
that their dog had was dying, had something wrong at
a tumor in its mouth, and where she was. The
owner was so anxious she couldn't even to the point,
(15:00):
you know, where she just assumed the worst and the
dog was anxious. Prozac zach in the book is a story.
Speaker 3 (15:07):
And I just came in.
Speaker 4 (15:09):
I sat on the floor, the dog came over to me.
I quickly diagnosed it. I took the initiative to schedule
the It was a disease too. The dog needed to
have the tooth pulled. It's a big deal anesthesia, but
it's a quick and easy fix, and I scheduled it with.
Speaker 3 (15:29):
Them in the room.
Speaker 4 (15:30):
The one owner left and the husband's like, you don't understand.
Speaker 3 (15:33):
She just the fact that.
Speaker 4 (15:35):
You got that you know, and I knew them and
gently but effectively took the initiative put her at ease.
She just she was so relieved. And that to me,
those connections I can help the pet, but also the
family and knowing them allowed me to do my job
(15:56):
as a house call vette and you know, eventually my career.
It was the perfect environment for me and that just
brought me joy. And it was a simple thing, but
it wasn't simple to them. And I think that I
make a difference in their lives in that regard, and
that makes me grateful that I did what I did
for my career.
Speaker 2 (16:17):
Doctor Don Phillos has been our guest. Her book is
Tales of a Pet VEP Story from the Clinic and
House Calls. Thank you for being on to Get Connected.
Speaker 3 (16:25):
Thank you. I was so happy to be here. It
was lovely.
Speaker 1 (16:29):
This has been Get Connected with Nina del Rio on
one O six point seven light Fm. The views and
opinions of our guests do not necessarily reflect the views
of the station. If you missed any part of our
show or want to share it, visit our website for
downloads and podcasts at one O six to seven lightfm
dot com. Thanks for listening.