11.10: 10TH AV FREEZE OUT - Hour 4

Episode Transcript

Speaker 1 (00:00):
I know I'm not the only one that has learned
a lot about these MD eleven cargo jets after last
week's tragic plane crash. But one of the many things
we've learned is that they are workhorses from another era,
some flying over thirty years, and that has led to
UPS making the decision to ground all of these all

(00:21):
of these cargo planes. So fourteen people killed, and we
now know that that is the expected total number, but
it's all said and done because thirteen bodies were recovered
and they're still going through the process of I guess
identifying those. As we heard from the mayor of the weekend,
which if you did not hear it, I'll let you

(00:41):
guys hear what may Greenberg had to say as he
gave an update on Saturday evening. But the fourteenth victim
was someone who was transported to the hospital right after
the crash but did not survive. So I think this
is some level of closure for a lot of people.
I mean, if you were hoping that you're biggest fear
would not be the case where somebody that you could

(01:04):
not account for, that you haven't heard from, that you
either know or thought might be in the area. When
it took place. You now have again, news that you
still probably can't believe is real, but it at least
is it is. It is ending that tortuous process of
just waiting and not knowing, because I just can't imagine
any in any way, in any level, what you'd be

(01:26):
going through, but just knowing has to at least be
some step towards dealing with it. However you're going to
be able to, because Lord knows, I wouldn't be able to.
I mean, I'm spending my wheels here just because the
thought of being in that situation is just unimaginable.

Speaker 2 (01:41):
But just not knowing where anybody is, and I think
we've all been and well not it's kind of comparing
apples to oranges. But if you've ever been out in
public and lost track of your child, For example, I
was in the mall one time when my son was younger,
and he walked away from me, and the not knowing.
Unfortunately I found him within five minut but the not
knowing on a greater scale with loved ones like this,

(02:04):
and you.

Speaker 1 (02:05):
Could have gone without him for five seconds and would
have felt like five years exactly right, I mean, that's
an exaggeration, but no. And so if you were somebody
that the information that you had in front of you,
you knew, but you also didn't know for shore and
the last thing you wanted to do is believe it
because it's just such a tragic situation. So the amount

(02:26):
of days that it went for some people probably felt
like years, and it's really years of just torture because
of the situation overall. But here's Mary Greenberg from Saturday
night giving us of the latest update.

Speaker 3 (02:38):
Good evening, Louisville. The total number of victims that our
search and rescue teams have located at the site of
the tragic ups crash is thirteen. That matches the total
number of missing victims reports that have been submitted to
LMPD combined with the individual who passed that u ofl hospital.

(03:00):
That brings the number of victims as a result of
the crash to fourteen. We pray that there are no
more victims. All the bodies are in the possession of
the Jefferson County Corner's office and she will make that
information available as soon as she identifies the names of
each of the victims. May their memories be a blessing.

Speaker 1 (03:21):
We're starting to learn more about those that did in
fact lose their lives because of this tragic plane crash
and hearing their stories, hearing about them is it just
makes it more real, makes it more I mean, especially
knowing that one was a young child. And I talked
a lot about this last week. It's just the randomness
of everyday life that you having no clue, but any

(03:41):
little thing here and there throughout your everyday life could
result in potentially you living or dying. And that's always
been the case since the beginning of time. But men
talk about it feeling real and you being aware of
that with what happened last week. And I don't just
mean those that were in fact near it and survived
or should it were supposed to be there, but maybe
they they didn't go to work. I mean there was

(04:02):
the man who shared his story right after the crash
that evening where he was He decided to stay home,
but his girlfriend she went to go to to scrap
some things that they had picked up, and he just
decided to stay back because he said he was tired. Well,
I mean just that that that would haunt you, I
mean not only losing a loved one, but also just
I mean that you're you're still a victim in a

(04:25):
big way there, but yeah, your life was was was
spared and you're you're okay, meaning you're you're you weren't involved.
But man, uh, that that'll that'll have an impact on
you in ways we probably can't even imagine.

Speaker 2 (04:38):
I think it's in what we were talking about with
Tony Bennetti last week. You know, as a series of
events have to happen for certain things to happen, if
you remove one item from that equation, it doesn't happen.
And I'm I'm a firm believer and everything happens for
a reason. It sounds cliche, but events that happen in
our lives make us better in a number of ways,
in ways we're not meant to quite understand right now.

(05:00):
And this gentleman who lost his loved one, he's he's
going to be a better person for this. I know
it's hard to say right now, but he's probably developed
a greater sense of appreciation for a lot of things
in life right now. And it's hard to say. I
know it's hard to comprehend it in times of loss,
but ultimately this gentleman will move on to be a
much better person than he was before.

Speaker 1 (05:20):
And I expect will continue to see what we've already seen,
and that is people uplifting those that have been impacted
by this. That's that's one of the that's one of
the the opportunities that we get in life to see
the good that still exists in a lot of people,
which can easily be ignored in every in everyday life.
But I think as much as we are sort of

(05:40):
at a level of toxicity politically that I've never experienced
in my lifetime, and just seemingly they're being such a
divide in that area, it's it's not even on the
minds of a lot of folks because this is so
much bigger than that, just the human level of of
wanting to do what you can to help people. And
again not to say that I doubted it would happen,

(06:01):
but when you see it, it's certainly appreciated and makes you,
you know, I guess put some things in perspective. So
we'll keep you updated as best we can, But it
does sound like at this point we just wait to
get more details from the NTSB, and they've already given
us some notable updates and again we'll be waiting anxiously
for more to try to figure out what exactly led

(06:21):
to this tragic plane crash that again now has taken
fourteen lives. All right, let's get to a tragic and
weather update. We'll talk to Roy O'Neil coming up at
about eight thirty five. We'll get the latest on this
government shut down potentially coming to an end. We've also
got another sports update coming your way before too long.
And what I want to get to on the other
side here is something that Target is asking of their employees.
I want to see if you guys think this is

(06:43):
something they should be able to do or should be doing.
I don't know about it, but we'll talk about it
right here. News ready to wait forty whas. So Target
is cracking down on customer service, literally with smiles. So
they've got a new internal directive that's telling their employees
to smile and greek customers within ten feet and engage
in small talk when those customers get within four feet.

(07:05):
I'm just getting a visual of an employee trying.

Speaker 2 (07:09):
To okay, are they.

Speaker 1 (07:11):
Within reach now? But it's part of a push to
improve the shopping experience. After THEIRS sales they've recently slipped.
I will say, I don't keep this in mind when
deciding to go to a retail store like Target, or
when I decide to go to a fast food place.
It's not something that I ever consider, meaning are they smiling?

(07:32):
Are they polite? But it does make a difference. I mean,
if you seem as if you hate your job, but
yet you actually get the job done, and I've not
been inconvenienced, I won't remember it, or at least I
won't think about it after I leave. But it is noticeable,
and it can just go a long way to You
don't have to, you know, have to be like you're
leading the pep rally for your company, but it's just

(07:55):
pretty noticeable. Whenever people just seem to hate it, they
give you the shortest responses. But I don't know. Maybe
maybe if you're somebody that hates small talk, maybe that's
the way you prefer it.

Speaker 2 (08:04):
But but then you're probably in the wrong business if
you're in retail. Yeah, of course, because I can tell
you I went in my little check engine light went on,
so I went into one of those local auto stores,
and I'll tell you it does I've gone in there
before and I've had someone just like you explained, But
I also this time around, I had a gentleman. I
felt horrible. He was just eating his breakfast and I
felt bad and I asked him and he said, no, no,

(08:24):
let me get you all set. Came in, and not
only that, once he checks it, and then he says
to me, he goes, you can tell when somebody legitimately
knows what they're talking about, and he goes, dude, it's
nothing to worry about it, trusts me. And then sure enough,
after I drove off, stopped the car, got back in
the car, the check engine light went off. That goes
a long way.

Speaker 3 (08:41):
Dude.

Speaker 2 (08:41):
Sure now I'm going to go back and pay them
a business.

Speaker 1 (08:43):
So there's a fine line in hey, how you doing
anything I can help you with today? Right? And I
haven't noticed this as much in recent years. But I
also don't go shopping really at all. But once I
tell you that I'm good and I don't need anything, yeah,
you need to leave me alone.

Speaker 3 (09:00):
Exactly.

Speaker 1 (09:01):
It's it's it's just uncomfortable to kind of feel like
the pressure of they're not gonna take me at my
word that I'm good. They're gonna try to make sure
I leave here with something. And there's not been a
single experience for me as a shopper in any store, retail,
whatever it may be, where I ended up being greeted

(09:22):
by somebody and they you know, they they help me.
It's just if I need something, I'll ask there's. And
I think that's how most people are. And once you
like there's, that's a good invitation for me to feel
unomfortable and walk out because you clearly aren't gonna take
no for an answer. And I used to work in retail.
I worked at Finish Line, and I get it. There's

(09:43):
a method to what they why they do what they do.
I just my personality wasn't one that was fit to
when I say, Hey, anything I can help you with
today and they say no, I'm good for me to
continue to ask pointed questions about something that they they
they they're telling me they don't need it, but I'm
gonna tell them essentially they do need it. That's just
not I'm not built for that. And then I had

(10:03):
the brief job where I worked at Hollister and that
was the most uncomfortable experience of my of my work life.
Now again, I was sixteen years old. It was my
first job, and I left after my first break because
I wasn't comfortable being the guy that had to ask people, hey,
have you heard how great our genes fit? Well?

Speaker 2 (10:21):
To your point, it was.

Speaker 1 (10:24):
My dignity. Couldn't let me do that anymore. Not that
I'm above work in retail, but it was this corning
line that they made everybody say. But they also never
coached me. What if somebody did actually take me by
the way, nobody ever took me up on it. No,
I haven't heard. Can you tell me how good they fit?
I would have known what to say. They just all
that's all they gave us.

Speaker 2 (10:39):
Well, like you, Nick, I've worked in retail before, and
I I love helping people. But after a while, somebody
you can tell the folks who've worked in retail for
a while because they kind of get a feel when
you can look at a customer and know one if
they're they're like you just mentioned. Because I'm that way
A lot of times when I go into a store,
I'm like, I got it. I'll ask you if I
need help. I appreciate your offer, but you also so

(11:00):
can gauge who needs help. And at least for me,
I'm very cautious about going up to people and saying, hey,
you find everything, okay, yeah, the and then you can
read it.

Speaker 1 (11:10):
The passive aggressive politeness from retail is usually warranted, and
I've seen that when they realize they can't lose their composure,
but also they've got a customer that's just being a
pain in the rear end. And by the way, if
you are somebody that does work retail, I'm sure you're
listening to this thinking if you knew what we had
to go through with some of these jerks out there.
Trust me, I don't know what you go through every day,

(11:31):
but I can understand that it's a it's it's probably
understandable and maybe even necessary to have to be pretty
direct with some of these customers that are that are
that are awful. Yeah, so there's give and take all. Right,
Let's get to a quick time out. We've got traffic
and weather updates on the way. Another sports update coming
up as well. It is eight twenty four here at
news Radio eight forty w h as