Episode Transcript
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Speaker 1 (00:01):
The Jewbil Show on demand. It's another Jebil phone frame
Mornings fun that's twenties. Hello. Yes, hello, my name is
Ted Thibideau and I'm calling from Open Table and I
was looking for Rachel. Oh hi, yes with me. Hello Rachel.
(00:23):
How are you today? I am good? How are you well?
I'm doing well. Thank you very much for asking. I
appreciate that. So I am calling you today because I
know we had a report that you had emailed us
about an issue you was having with our app. So,
if I'm reading into this correctly, you have an Open
Table account which you book reservations through to eat at
(00:44):
restaurants and such, and you have been locked out and
frozen out of the Open Table account some dad gum
reason and you can't get back in and your email
associated with your account it's not working. Is that correct? Yes?
Exactly right. Well then I've got one plus two weeks
two So anyway, yes, that is the problem that you're having,
and that is the problem you're going to continue to have. Um,
thank you very much. You have a good day. Wait wait,
(01:06):
excuse me, sorry, so you can't unlock some account for me?
Oh no, that's I absolutely can't unlock your account. Sure,
I can do that for you, no problem. Oh awesome,
that'd be amazing. I can, Except I am not going
to unlock your account. It is going to be frozen
forever that that open table account. Did that open Table
account gone? I'm so sorry about that. No, I really,
(01:28):
I really need the account for Oh y'all need it
for work, that's what you're needing it for. Yeah. Well,
I'm an executive assistant and I was very important boss
and I always book reservations for him or client meetings, lunches,
drinks whatever. That is fun. That's a fun job. That's
gonna be a tough job to do now that your
open table account has been dead and gone. I'm so
(01:51):
sorry about that. That's going to create a workflow problem
for you, isn't it. Yeah, it is going to be
a problem. That's why I emailed you to help me
figure it out. And I saw that email. That's why
I called you up and thought i'd have a conversation
about it. And the fact is, um, your account has
been frozen because one too many times people didn't show
(02:11):
up for the reservation, did they. I'm sure this isn't
the only occasion that someone hasn't shown up. We do
deal with a lot of people who actually come through
on the reservation, actually most people. So when you look
a reservation to our app and then you don't show up,
I don't understand what that comes back on. What is
I call or emails you so that you can help
(02:31):
me get my account? Boy, But clearly I don't. I
don't even know. I don't even I don't even know it. Well,
I'll tell you what I can do. So the thing
about where work here is we got multi layers. They
got lots of levels to reach the top. Guy at
the top of the poll makes a decision if you're
at if your account. So it could take a while.
So what I'm going to do in the meantime is
I'm just gonna go ahead and send you my book.
(02:54):
Your book. Yes, I have a cookbook just came out.
It's called Deep Frying is Good and that ain't line
and I could send that to you for free. You
can make food for your boss's friends. Oh my god,
I'll have a work to do. I literally have a
giant to do list today and I do not have
time to send on it. I'm just gonna go ahead
(03:14):
and give you full disclosure on that. I am not
reopening your account because I was hoping I can maybe
send my cookbook out to you and you can share
it with the people that you make food for, and
then I could drum up some sales from a book.
If you take my book and tell a few friends,
call me back in a week, then I could absolutely
open back app that account for it. So you are
(03:34):
blackamailing me so that I can share your cookbook. Let
me speak to your freaking manager. Well, I can't do
that because this is actually a prank phone call. I'm
so sorry about that. So sorry, what are you in?
I mean, this is actually Jewel from The Jewel Show
doing a phone prank on you and your boss. Jason
set you up. It's a joke. Your boss set you up.
(03:56):
He says you've been having some problems with the Apple
users tables for client meetings and stuff, and Jason's calls
your card. Yeah, he wanted me to mess with you.
Wait wait, wait, but my my accounts still hasn't figure
it out. Well that it's probably true, but I have
no answer for you there, darling. I'm so sorry about that.
No answer at all. Oh my god. The Jebel show
(04:22):
on demand